No purchased ringtones from iPhone in iTunes on computer and/ or on iPhone?

I purchased all the ringtones from the iTunes Store on my IPhone 4S using OS 5.1.0. Then the update came from Sprint and Apple and as usual I reset the phone before I updated to OS 5.1.1. I was able to redownload and install the apps I wanted (I never reinstall all the apps I have bought when I reset and update the phone) and I was able to redownload all the music I bought but all the ringtones that I bought are gone and could not be found anywhere to be redownloaded. I went on my computer with Windows 7 as OS and iTunes version 10.6.1.7 and ringtones were not in the "Tones" section of the "Library" or "My iPhone 4S". They also were not in the "Purchased" section of the "Store".
I tried going to one of the ringtones I bought in the iTunes Store on my iPhone 4S and I got the message that I already had purchased the tone earlier on and if I wanted to repurchase it. I tried that and I got charged again and then that one ringtone showed up as a ringtone in my ringtones settings on the phone. It did not show up anywhere in my iTunes on my computer. Since I bought about 50 ringtones I am not very interested to get recharged for all of them to get them back on my phone.
I tried downloading all previously purchased items in my iTunes and all the ringtones including the one I re-bought were not available.
This is truly frustrating to me and I would like my purchased ringtones back on my phone, could anyone help me please? Already sent in a support ticket to Apple, anyone else going through this mess?
Thank you so much if anyone could and would help me with this matter.

Can someone please help? I have this same problem except ONE of my 10 ringtones transferred when apple replaced my iphone 4s with a new one. One of my friends is also having this same problem

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