No quickoffice or pdf in symbian anna

i updated my n8's software to symbian anna, but unfortunately didn't get the pdf reader or document viewer, please help me to get it, or how could i reverse my software, as with out it using this device is useless for me.
Thanx

@ayyaz
Have a look at this official Nokia post to resolve this issue:/t5/Software-Updates/Symbian-Anna-1-2-installation-issues-watch-this-space/m-p/1191845/message-uid/1...
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QuickOffice Pro fails to Install on Symbian Anna

I have a Nokia N8 with Symbian Anna. I purchased QuickOffice Pro from Ovi Store and it downloads but then fails to install. The trial version from the QuickOffice site also fails to install. Before I purchased QuickOffice I deleted the version of QuickOffice that came with Symbian Anna.
Now I am left with no QuickOffice even though I have paid for it.
Can someone suggest what I should do so I can install the QuickOffice Pro that I have paid for.
Jen
Solved!
Go to Solution.

I emailed quickoffice tech support and they gave me a solution that works.
My unit is a C6-01 that I recently updated (successfully) to symbian anna including the 2 updates that came later.
Here's how I did it as per their advice:
Before you start, download the .sis file for the quickoffice pro version 7 (39) that you purchased from Quickoffice. You will use this later.
1. backup your phone using nokia ovi suite, if you want to shorten this, backup only the important data like phone contacts, device settings, applications settings, calender etc. You can do away with the backup of music, picture and video files as those take time.
2. reset your device as follows which I quote " At the main screen, enter *#7370# – The default lock code is 12345. This will restore the device to its original state, removing all user data, contacts, and third-party applications you may have installed."
this will tell you that the reset will also erase the contents of your memory card, if you dont want your memory card erased, remove it before resetting, then proceed to resetting. If you have entered your own lock code, use that instead of the default lock code 12345.
after you enter the lock code, the phone will shut down and reboot with a white screen only. Wait for it to compelete as it takes some time.
3. After the resetting is complete, all softwares that you installed will be temporarily gone (since you took out the memory card) but you can recover it later.
4. connect your cell to your PC and use Nokia Ovi suiet to install the Quickoffice pro 7 that you downloaded.
this should install the quickoffice pro successfully.
Check if the quickoffice pro is working.
5.then re-install your memory card which you removed in step 2. The restore the contents of your phone using OVI suite.
6. Finally, update your phone software using ovisuite. It will say that it has 2 or 3 updates pending. Just proceed with the update since that update will not erase the quickoffice pro that is already installed.
that's it. you should have a working copy of QUickoffice pro 7.
PLEASE TAKE NOTE: This worked on my Nokia C6-01 updated to Symbian Anna. I cannot speak for other nokia models.
I hope this helps.

Anna for E7-00 deletes QuickOffice and PDF-reader

I updated my E7-00 to Symbian Anna and lost my QuickOffice and PDF-reader. How can I get them back? They were in my device when I bought it.

I think this has been covered in other threads, but just quickly... for the N8 used the Nokia Software Update application (version 3.0.383 from Beta Labs) although Ovi suite would have done the same job... this gave me the main 022.014 update of about 266MB, but found that left me with some missing components. Then used the over the air update via Wifi for the remaining pieces of software.
Menu -> Applications -> SW update
Then installed:
Symbian Anna update 1/2 (28MB)
Symbian Anna update 2/2 (30MB)
Ovi Store (18MB)
Social (3415kB)
Once all that is done it should force another restart and then those apps like adobe, quick office and ovi store should be working again.

Symbian Anna update 1/2 not available

Hi,
I have just updated my phone (N8 Hungarian T-Mobile version) to Symbian Anna but the update package 1/2 is not available. Could anyone help? Thanks.
Some details
First I tried to update many times using Ovi Suite but it failed during the backup phase (service not available message) - finally I updated using Nokia Software Updater and the update to Anna was completed successfully.
I went to check the additional update packages but only Update package 2/2, Ovi Store update and Social update were available. All installed successfully. Update package 1/2 was missing from the list of available updates!
As expected, without update package 1/2 the PDF Reader and QuickOffice are not available.
I checked many times yet again but 1/2 still not available. Is there a way I can install update package 1/2?
Solved!
Go to Solution.

Symbian Anna update package 1/2 appeared today as an available update and installed successfully. This issue is solved. Thanks.

Symbian Anna update 1/2 failed to install

The story so far. I did the first round Anna update (around 27 mb i think) OTA cos my Ovi Suite never able to update firmware on my n8 since trying to update it to PR 1.2, and I did try reinstalling, redownload, reboot PC, reg clean, ccleaner to fix the Suite but it still do not update my firmware at all. But that's another story.
So I installed the 1st round, n8 rebooted to white screen, rebooted into homesceen with Midnight theme. SW update then shows 4 more items: Anna update 1/2, 2/2, Store and Social. The 1/2 was showing around 20++ mb. So I selected all 4 and update. Halfway through the installing process of 1/2 update (note the download part of 1/2 was very fast), I did plug in the power pin, cos the installation process was damn slow for 1/2. I did not notice wheher it finised installing cos later i checked it was already on 2/2 (downloaded and installing). It then went to the last two items and installed ok.
Rebooted device, but SW update still showed Anna update 1/2 available (the only one left) and the download size is now 7166 kb. I proceed to update it, it failes with error but no error codes or any message what was the error about. I tried again and again, with fresh reboots, still failes. What gives?
Even more, split screen not here. I did the uninstalling Swype, activating qwerty mode in portrait, still no split screen. I do not have any Betalabs apps.
My Quickoffice & Reader is not here anymore (the app manager not showing them too). Heck I bought the full ver of Quickoffice 6 last time. Wat a waste of my money now that ver 7 is out!!
Anyone knows how to delete the "dowloaded cache" of SW updates? I want to force SW update to redownload this 1/2 item to try fix this issue.
Thanks for listening and please help. Cheers!!
Solved!
Go to Solution.

I got the same problem since this morning on both my N8 & just found out solution on a previous update error similar to this & completed the update on one of the N8. Re-trying on another one.
Working Solution for failed update was found on Flashism's website quoted & "touched up" per below:
Big thanks to user “Unick” on Nokia Support Forums, who posted a working solution to the problem, and there are couple of successful installs reported from the solution.
I just deleted folder E:\Private\20019119\. After that I ran SW update on the phone & it restarted download of Symbian Anna Update 1/2 & 2/2 as well as Social, they finished updates successfully.
To delete the mentioned folder, follow these simple steps:
• Connect your Nokia N8/C7 in Mass Storage mode to PC via USB cable
• Locate and delete folder named “20019119″ under \Private folder of Mass Storage
• Unplug the device from PC, and retry again. It should work.
However, I still got no popup split keyboard after completing the updates & restarted the phone.

Missing features in Symbian Anna (Is it only me? o...

I installed the Symbian Anna Update which was released yesterday (18th August 2011) and got trough the update process despite the difficulties the Software Updater in my phone caused. After the update I noticed some features are missing:
(Not Adobe reader or Quickoffice, they were available after the update.)
1. The animated pop-up notification that I got when I connected to the internet is missing in Symbian anna. (It's really annoying because I can't actually see what access point my phone is using unless I look harder.)
2. The Games folder is missing (The Icon with the game controller on it)
3. No wallpaper in the Default "Midnight" Themes.
4. Homescreen Rotation is a bit jumpy. (The operators name doesn't appear with the rotation animation. It jumps in)
If anyone encountered any of these problems, please let me know. If you have a solution I'd really appreciate it. Or if these things are normal. Well I'll wait for a future software update from Nokia.
I have a Nokia C7-00, I tried reinstalling the Software update and Soft-Resetting but non of it worked. Just so you know.
Thanks,
Lasiru.

Hi,
Seems that you have downloaded an old version of OWB. The new version is 9.2, not 9.0.2 and it is as far as I know only available as a standalone download.
The version of Developer Suite currently on OTN is more than a year old.

E6 Back to Symbian Anna is a Popular Request

Nokia
Can we get an update back to Symbian Anna while Symbian Belle comes out without all the faults mention below?
Try it for a week and see the customers demand,
Please [-O< ,
We're loyal customers as an average this is the fifth device for each user,
I'm planning to sell the current and buy a new without the update

OK, Nokia, just give us Anna functionality then (and a bit more).
At least make Belle look and function like Anna regarding notifications etc. and keep Belle under the hood. There is nothing wrong with Belle performance-wise.
However, to be honest Belle's (visual) notification concept, especially for new Emails, sucks - and blows at the same time!
Therefore, as there is no proper visual Email notification I often have Nokia Mail as a "homescreen" so I can directly see new emails. I am working with the home, email, contacts and calendar buttons to navigate between the main apps I need most. So, basically all I do request are proper, professional notifications, both for Email and Calendar.
I barely use more than two or three (of the six) home screens. Nokia Maps, Camera, Nokia City Lens, Opera Mini and Opera Mobile, Quickoffice. That’s one homescreen. I would like both Nokia Mail and Calendar to have fullscreen homescreen functionality - one homescreen each dedicated to Nokia Mail and Calendar plus the clock and date, email and calendar homescreen app from Nokia Anna for the E6's “home” screen. That would be awesome.
Cheers,
Lars

Quick office 7 pro, google maps and symbian anna u...

i am not able to install Quick office pro 7 after symbian anna update i am getting error "update error".
For google maps i am able to install, when i click the icon it doesnt open...
Solved!
Go to Solution.

Phonehacker was right, should have done the hard reset first: here's the instructions i got from Quickoffice staff
On some devices the installation issue can be resolved with hard reset.
If you are willing to proceed a hard reset, here are the instructions:
1. Back up your phone memory as Nokia recommends at www.Nokia.com.
2. Reset your phone to factory default: At the main screen, enter *#7370# – The default lock code is 12345. This will restore the device to its original state, removing all user data, contacts,and third-party applications you may have installed.
3. Install Quickoffice 7.
Please reboot (turn off/on) your device when you complete the installation.
Verify that Quickoffice works by seeing if you can create a new document. To do this, open Quickoffice and select New Document.
You can also verify the version of Quickoffice that is installed by opening Quickoffice, selecting Options > About or Options > Help > About.
Once we know that Quickoffice 7 is working correctly, then please do these steps:
6. Restore the phone memory.
7. Reboot your device.
This did work for me just don't forget to backup everything!

Symbian anna on nokia c7

I just updated my nokia c7 to symbian anna, update completed successfuly, but now my quick office, adobe reader both are gone, i am unable to open any doc or pdf file on phone, secondary camera is not working. there are neither any new wallpapers nor any themes as claimed by nokia. ovi store is the same as older version, nokia maps is same, there are some improvements but the loses are bigger, unexpected from a company like nokia.

I have an ERROR CODE: 12017
in ovi suite when updating software tp anna .. this msg appears suddenly:
"There was a problem. Please restart Ovi Suite and try again ...etc."
PLEASE HELP ME ?!!!!!!!!!!!!!!!!!!!!!!!!1
Attachments:
Capture.JPG ‏28 KB

Will symbian anna will be lost after hard reset?

if i hard reset my n8 then symbian anna will be lost?????
And it will display sym 3????

Absolutely not. But you will have to install again the 2 apps pack Symbian Anna 1/2 and 2/2!

Symbian Anna missing split screen keyboard / no sp...

Dear Nokia,
It's very good news to have symbian anna in my phone, nokia n8. IT's very well build.
However, in my country product code, Malaysia, I dont have split screen keyboard appear in every section that should appear in firmware. I have clean all my phone state in zero apps and i flash my n8 with symbian anna together with 1gb memory card content which means i have fresh , pure symbian anna without any system disturbances.
I update all symbian anna packages in software update, but split screen doesnt appear in most of my country variant.
Returning back to old PR 1.2, what we had was no smart dialler to easy contact calling. Then in symbian anna again, we still missing split screen keyboard which had been promised to be in symbian anna.
I have waited this feature for almost 8 months, but misssing this split screen is kind of dissappointment to us.
I need full explaination how exactly this missing feature happen, I wrote this not for myself, but for whole people who still miss split screen keyboard. I have fresh symbian anna, 0 apps installed, empty memory card, resulting no software conflicts.
THANKS YOU for Symbian Anna and we still waiting for this missing feature.
PIRATES_KILLER
Solved!
Go to Solution.

deanfredericks wrote:
There is no split screen text input on any firmware that has Chinese. So Malaysian, Singapore, China and Indonesian phones all do not support split screen. Futhermore, the pinyin input does not support portriate qwerty.
If you install a firmware version which does not support Chinese, you get split screen activated. I have tested both Thailand and Indian versions, both working with split screen.
Also, the 2 software updates that come after your have installed Anna will not add portrait qwerty.
Furthermore - this issue has NOTHING to do with swype. Please ignore any message your read which mentions swype.
I'm from Malaysia, didn't get it either.
This is very upsetting! Ten months of waiting, this is what Nokia has given us? This silly reason behind not including split-keyboard in our FW variant is not even a reason at all!
It's an obviously missing feature, and they seem to have not mentioned of this in any of their marketing videos or pages. Should have at least put a disclaimer saying it's not available for us. *Misrepresentation*

Adding new fonts to Symbian Anna on E6

I wonder to know how to adding new fonts to Symbian Anna on my E6. Most of my Word and PowerPoint documents require some special fonts, such as Courier News, in order to display correctly.
Does anyone know the solution?

@truong_nt
There is solution demonstrated for E7, N8, C7 & C6-01 but not yet seen E6 mentioned in this respect.
Happy to have helped forum with a Support Ratio = 42.5

Clarification on 025.007 for Symbian Anna products

Hi all,
as you might have noticed we started rolling out a new update version for the Symbian Anna products.
025.007 only contains some error fixes and is therefore not a mandatory update for N8/C7/C6-01/E7/E6/X7. This means, that not all countries/operators will test and approve this version. The rollout is happening in waves, depending on lcoal testing and approval. If you want to get a notification when the update is available for your phone, please switch on the software update auto check. (You can find it under Options in your phone’s Software Update App.)
BR,
yvonne

I received a symbian Anna service pack of size 1040KB which when installed did not change the version to 025,but said it was meant for usability improvements.It will give me better scrolling in messages and help me get quick location info on photos plus more(it was not mentioned what exactly is this "plus").However it added conversation appl, java run time and conversation server to my installed files list.
In Love With My C6-01:Now running on Nokia Belle!

E7 Symbian Anna music player vs N8 PR1.2 music pla...

Does anyone here happen to have both the E7 (with Symbian Anna), as well as an N8 9with PR1.2)?
If so, can you do a comparison of the Anna music player compared to the poor default player of the N8?
Are there any noticeable UI differences at all, or have Nokia plainly just neglected the music player entirely with the Anna update? Are we destined to continue using such a broken piece of music software until further updates? Have Nokia ignored all feedback relating to the N8's music player, and failed to rectify the problems which plague it currently?
I think many people will agree that the music player on older Nokia handsets is far superior than that of the N8, so I am wondering whether they have listened to complaints and fixed the problems which were reported (Ie, a major gripe was having the Artists and Albums combined)
Any heads-up of what to expect with our N8 Anna update would be very useful!

Well for starters, how are songs organised on the E7? Are artists and albums still grouped together, or have Nokia split them up as they should be?
One of the main problems of the N8 music player is that multiple artists who share an album name (Ie, "Greatest Hits") seem to get grouped together under just one album title. Is this still true on the E7?
Also, how are compilation albums displayed? This has also been an issue on the N8, mainly because artists and albums have been grouped together, rather than separately as per older Nokia devices such as the N91, N82, N95, and N96
Does Anna on the E7 feature a graphical equaliser? This was something else which was missing from the N8, but present on previous handsets.
Have Nokia added an alphabetical search field for the music player, as promised? With split-screen QWERTY text entry, there is now no reason why this should not have been added
Little things like these. How does the E7 Anna software compare to the N8 PR1.2 software? Or have Nokia just blatantly ignored the music player entirely?

Problem with n8 update symbian anna

i updated yesterday my n8 with symbian anna and the vibration stop working.i checked settings and it is on but not working..i have reinstall the anna 2 times from then.

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,It is worth noting that there are no free services that offer the full information of a caller that the tracer report does through a reverse phone directory
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No quickoffice or pdf in symbian anna

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