No Quota for employee in EP- Leave Request error

I am facing an issue with one employee.
This employee is having a lot of quotas for all the absence types in R/3. However in EP when he goes to 'Quota Overview', it shows that the table is empty, and the dropdown list also does not contain any leave.
When he clicks on 'Leave Request' there comes an error
Critical Error
+A critical error has occured. Processing of the service had to be terminated. Unsaved data has been lost.     +
+Please contact your system administrator.     +
java.lang.IndexOutOfBoundsException: Index: 0, Size: 0
                at java.util.ArrayList.RangeCheck(ArrayList.java:507)
                at java.util.ArrayList.get(ArrayList.java:324)
                at com.sap.aii.proxy.framework.core.JcoBaseList.get(JcoBaseList.java:268)
                at com.sap.aii.proxy.framework.core.AbstractList.get(AbstractList.java:230)
                at com.sap.tc.webdynpro.modelimpl.dynamicrfc.DynamicRFCList.get(DynamicRFCList.java:281)
                at com.sap.tc.webdynpro.progmodel.context.Node$ModelElementList.getElement(Node.java:2549)
                at com.sap.tc.webdynpro.progmodel.context.Node.getElementAtInternal(Node.java:621)
                at com.sap.tc.webdynpro.progmodel.context.Node.setLeadSelection(Node.java:753)
                at com.sap.xss.hr.lea.form.FcForm.setLeadSelectionForSubtype(FcForm.java:700)
                at com.sap.xss.hr.lea.form.FcForm.setVisibility(FcForm.java:943)
                at com.sap.xss.hr.lea.form.FcForm.prepareCommand(FcForm.java:308)
                at com.sap.xss.hr.lea.form.wdp.InternalFcForm.prepareCommand(InternalFcForm.java:2041)
                at com.sap.xss.hr.lea.form.FcFormInterface.prepareCommand(FcFormInterface.java:116)
                at com.sap.xss.hr.lea.form.wdp.InternalFcFormInterface.prepareCommand(InternalFcFormInterface.java:1887)
                at com.sap.xss.hr.lea.form.wdp.InternalFcFormInterface$External.prepareCommand(InternalFcFormInterface.java:1983)
                at com.sap.xss.hr.lea.form.edit.VcFormEdit.onInit(VcFormEdit.java:299)
                at com.sap.xss.hr.lea.form.edit.wdp.InternalVcFormEdit.onInit(InternalVcFormEdit.java:1084)
                at com.sap.xss.hr.lea.form.edit.VcFormEditInterface.onInit(VcFormEditInterface.java:165)
                at com.sap.xss.hr.lea.form.edit.wdp.InternalVcFormEditInterface.onInit(InternalVcFormEditInterface.java:204)
                at com.sap.xss.hr.lea.form.edit.wdp.InternalVcFormEditInterface$External.onInit(InternalVcFormEditInterface.java:280)
                at com.sap.pcuigp.xssfpm.wd.FPMComponent.doProcessEvent(FPMComponent.java:564)
                at com.sap.pcuigp.xssfpm.wd.FPMComponent.doEventLoop(FPMComponent.java:438)
                at com.sap.pcuigp.xssfpm.wd.FPMComponent.wdDoInit(FPMComponent.java:196)
                at com.sap.pcuigp.xssfpm.wd.wdp.InternalFPMComponent.wdDoInit(InternalFPMComponent.java:110)
                at com.sap.tc.webdynpro.progmodel.generation.DelegatingComponent.doInit(DelegatingComponent.java:108)
                at com.sap.tc.webdynpro.progmodel.controller.Controller.initController(Controller.java:215)
                at com.sap.tc.webdynpro.progmodel.controller.Controller.init(Controller.java:200)
                at com.sap.tc.webdynpro.clientserver.cal.ClientComponent.init(ClientComponent.java:430)
                at com.sap.tc.webdynpro.clientserver.cal.ClientApplication.init(ClientApplication.java:362)
                at com.sap.tc.webdynpro.clientserver.session.ApplicationSession.initApplication(ApplicationSession.java:756)
                at com.sap.tc.webdynpro.clientserver.session.ApplicationSession.doProcessing(ApplicationSession.java:291)
                at com.sap.tc.webdynpro.clientserver.session.ClientSession.doApplicationProcessingPortal(ClientSession.java:733)
                at com.sap.tc.webdynpro.clientserver.session.ClientSession.doApplicationProcessing(ClientSession.java:668)
                at com.sap.tc.webdynpro.clientserver.session.ClientSession.doProcessing(ClientSession.java:250)
                at com.sap.tc.webdynpro.clientserver.session.RequestManager.doProcessing(RequestManager.java:149)
                at com.sap.tc.webdynpro.clientserver.session.core.ApplicationHandle.doProcessing(ApplicationHandle.java:73)
                at com.sap.tc.webdynpro.portal.pb.impl.AbstractApplicationProxy.sendDataAndProcessActionInternal(AbstractApplicationProxy.java:860)
                at com.sap.tc.webdynpro.portal.pb.impl.AbstractApplicationProxy.create(AbstractApplicationProxy.java:220)
                at com.sap.portal.pb.PageBuilder.updateApplications(PageBuilder.java:1288)
                at com.sap.portal.pb.PageBuilder.createPage(PageBuilder.java:355)
                at com.sap.portal.pb.PageBuilder.init(PageBuilder.java:548)
                at com.sap.portal.pb.PageBuilder.wdDoRefresh(PageBuilder.java:592)
                at com.sap.portal.pb.PageBuilder$1.doPhase(PageBuilder.java:864)
                at com.sap.tc.webdynpro.clientserver.window.WindowPhaseModel.processPhaseListener(WindowPhaseModel.java:755)
                at com.sap.tc.webdynpro.clientserver.window.WindowPhaseModel.doPortalDispatch(WindowPhaseModel.java:717)
                at com.sap.tc.webdynpro.clientserver.window.WindowPhaseModel.processRequest(WindowPhaseModel.java:136)
                at com.sap.tc.webdynpro.clientserver.window.WebDynproWindow.processRequest(WebDynproWindow.java:335)
                at com.sap.tc.webdynpro.clientserver.cal.AbstractClient.executeTasks(AbstractClient.java:143)
                at com.sap.tc.webdynpro.clientserver.session.ApplicationSession.doProcessing(ApplicationSession.java:321)
                at com.sap.tc.webdynpro.clientserver.session.ClientSession.doApplicationProcessing(ClientSession.java:684)
                at com.sap.tc.webdynpro.clientserver.session.ClientSession.doProcessing(ClientSession.java:250)
                at com.sap.tc.webdynpro.clientserver.session.RequestManager.doProcessing(RequestManager.java:149)
                at com.sap.tc.webdynpro.serverimpl.defaultimpl.DispatcherServlet.doContent(DispatcherServlet.java:62)
                at com.sap.tc.webdynpro.serverimpl.defaultimpl.DispatcherServlet.doPost(DispatcherServlet.java:53)
                at javax.servlet.http.HttpServlet.service(HttpServlet.java:760)
                at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
                at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:401)
                at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266)
                at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:386)
                at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:364)
                at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:1039)
                at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:265)
                at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95)
                at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:175)
                at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)
                at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)
                at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)
                at java.security.AccessController.doPrivileged(Native Method)
                at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:102)
                at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:172)
Any suggestion regarding this?

When Quotas table is empty then customisation is missing for his ESG AND PSG in v_t556a_web
check his groupings from It2006 overview and maintain those in above for his rule group
java dump :
Please can you check if the Pernr used
has correct information like It0105 etc, also the rules are
correctly defined.
For the Employee, First of all check the Period Work Schedule also
the Quotas of the pernr needs to maintained in 2006, Please do
this customisation and it should solve the issue.
Maintain the absence quota in the IT2006 and then try once.
Also make sure that the Settings in Webmo and PTARQ etc all is done
The pernr belongs to the a Rule and have absences defined for him.

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    [Removed by Moderator]
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    At line:1 char:1
    + New-PSSession -ConnectionURI "$connectionUri" -ConfigurationName Microsoft.Excha ...
    + ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
        + CategoryInfo          : OpenError: (System.Manageme....RemoteRunspace:RemoteRunspace) [New-PSSession], PSRemotin
       gTransportException
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    topic.
    At line:1 char:1
    + New-PSSession -ConnectionURI "$connectionUri" -ConfigurationName Microsoft.Excha ...
    + ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
        + CategoryInfo          : OpenError: (System.Manageme....RemoteRunspace:RemoteRunspace) [New-PSSession], PSRemotin
       gTransportException
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    VERBOSE: Connected to MB2-2013.contoso.com.
    [PS] C:\Windows\system32>
    ----------- Ron E Biggs Chief Tech Officer Entertainment Studios

    Hi,
    Is the ”
    cas2013.contoso.com” the second CAS Server you added?
    What’s the authentication settings on the powershell VD on the Back End Server. If the
    Anonymous is enabled, please disable it and restart the IIS to check if the issue persists.
    Thanks,
    Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact
    [email protected]
    Simon Wu
    TechNet Community Support

  • Fiori leave request error "Could not start the app due to an internal error"

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    Hi Siddharth & Jiggar,
    Thanks for your immediate response.
    Yes, I had already checked  this scenario giving SAP_ALL authorization, same error is coming & I don't think so authorization would be the problem cause for other users entire leave request & leave approval is happening properly with assigned ESS Role.
    Also respective user Id was already created in R/3 & maintained in infotype 0105 subtype 0001 using HRUSER Transaction. Same user ID was created in portal & employee is logging-in with that Id. Validity period is also proper.
    Also I want to put one more point here that whenever I don't maintained user Id in 0105 subtype 0001 for a particular employee & if he is logging-in with that ID, Error coming is only 'User 'XY' doesn't exist in this period'. where XY is user ID.
    But for the case in qustion even if Id is maintained in 0105, error coming is 'User doesn't exist in this period ...RFC_ERROR_SYSTEM_FAILURE'.
    Also all other applications like time account,payslips, personal information are working fine for that user.
    Waiting for your replies.
    Thanks & Regards,
    Swapnali
    Edited by: Swapnali Kamerkar on Sep 15, 2010 8:36 AM

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