No recognition and wont charge

there is now no recognition of the ipod on my computer and it cant charge it, it seems frozen on the battery screen with the battery which normally moves up and down stuck half way across then goes onto the apple logo and the sad ipod face (continuously for 6 hours)
because its not recognising it i can restore/update/use the hp formater which i want to try but cant.
any ideas please, i go on holiday in a week and would love to my ipod go with me!

    Sharpeifan114,
We'll help ensure you have a working phone so don't worry, ok? I'm a little confused between your topic title and the description posted below it as to what is going on. Was your computer recognizing the phone as a CD drive before the phone completely died and now it's not recognizing it at all?
Also, I was wondering about the phone not charging in general. Is there any physical or liquid damage to it - specifically around the charging port? Have you tried other charging cords and plugs?
SarahO_VZW
Follow us on Twitter @VZWSupport

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