No recovery option for forgotten security answers.

I found a how to on the support page, but there is no tab under the security answer boxes to request to reset themthrough alternate email. I cannot purchase anything on itunes on my windows op. laptop stating it is the first time I am purchasing (its not) and I have to answer my security questions. How can I reset them if I can't access the reset option

You need to contact Apple. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
(90998)

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    i have forgotten security answers also i didn't put any apple ID security questions ,
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    Apple ID security issues -
    Call Apple Care and ask for the Account Security Team. They can assist you with your issue.

  • HT5312 There is no option for - forget security questions.

    There is no option for - forget security questions.
    I had tried many times then I found this message "Exceeded Maximum Attempts". Please, Help

    Go back to the article you asked this question from and use the link to contact the iTunes Store staff in the 'Additional Information' section. If you don't already have a valid rescue email address, you can't reset the questions yourself, and nobody on these boards can reset them for you.
    Setting up a rescue email address requires correctly answering two of the questions.
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  • HT5312 Is the a solution for forgotten security questions linked to a long defunct rescue email address?

    Is the a solution for forgotten security questions linked to a long defunct rescue email address?
    Note:  There is no call center number for the country I am in.

    Click here and ask the iTunes Store staff for assistance.
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  • What do I do when the recovery email for my security questions doesnt exist anymore?

    What do I do when the recovery email for my security questions doesnt exist anymore?

    Forgot security questions:
    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, and filling out and submitting this form.

  • HT5312 Don't have an option to send security answers to secondary email

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    If you do not have a rescue email address (different from alternate email address) set up on the account then you will not see the option.
    You will need to contact iTunes Support online:
    http://apple.com/emea/support/itunes/contact.html (select Account Security as your help topic)
    or by phone: Apple Support Numbers

  • How do I set up the rescue email for forgotten security question answers?

    I have not been able to make purchases in the Apple Store because it asks for answers to security questions. I have forgotten those answers, therefore unable to access my account. It says to make a rescue email, but does not lead me to the right areas. What  should I do?

    Click here and request assistance.
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    Can u share me the link to send rescued email address for my forgotten security questions.

    Go to https://expresslane.apple.com ; select 'More Products and Services', then 'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple ID security questions' and click 'Continue'.

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    When I try to download from iTunes, I am asked for my password and then the security questions pop up. I have forgot my answer's. How can I correct this problem?

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  • The recovery Mail for my Security questions dosen't arrive.

    I forgot my Security answers. They told me they're gonna send me a recovery Mail but this Mail dosen't arrive.
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    Forgot security questions:
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  • HT2589 forgotten security answers

    I have forgotten my app store security question answers.
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    You can't transfer a balance from one account to another account, it can only be used on the account that it was originally redeemed onto.
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  • I have forgotten security answers and my rescue email address is no longer in use

    I have forgot my security answers and my rescue email address is no longer in use, what can I do?

    See Kappy's previous write-up.
    Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities

  • My account is locked, due to forgotten security answers

    my son changed the answer to one of my itunes security questions, now my account is locked, is there a way i can change it or recover my account

    Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities

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