No refund for Mainstage 2 bought less than 30 days ago

It's with major disappointment that I've received this answer from apple:
"after reviewing the circumstances of your case, we determined that issuing you a refund for your unintentional purchase of "MainStage" is an appropriate exception to the iTunes Store Terms and Conditions, which state that all sales are final"
so the "rule" read here in the community for which everyone is receiveing a refund if they bought Logic 9 or Mainstage 2 in the last 30 days is not true.
Just to clarify I bought my Mainstage 10 days ago.

my bad it seems that first part of email is standard and after I received the refund notification.
So it seems (I've asked to clarify) that I'll receive the refund.

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ep-480
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just wanted to get some help before the Customer Service phone lines open up during business hours!
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MacBook Pro (13-inch, Mid 2012) (Verified)
MacBook Pro - model: MacBookPro9,2
1 2.5 GHz Intel Core i5 CPU: 2-core
16 GB RAM Upgradeable
BANK 0/DIMM0
8 GB DDR3 1600 MHz ok
BANK 1/DIMM0
8 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 4000 -
Color LCD 1920 x 1080
LCD TV spdisplays_1080p
System Software: ℹ️
OS X 10.10 (14A389) - Uptime: 2 days 10:0:44
Disk Information: ℹ️
APPLE HDD TOSHIBA MK5065GSXF disk0 : (500.11 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / [Startup]: 498.88 GB (374.54 GB free)
Core Storage: disk0s2 499.25 GB Online
MATSHITADVD-R   UJ-8A8
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SIGMACHIP USB Keyboard
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Apple Inc. Apple Internal Keyboard / Trackpad
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If it has been slow since it came out of the box, it's probably defective. The warranty entitles you to complimentary phone support for the first 90 days of ownership.

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