No remote control on Deck Link HD Extreme and Final Cut Estudio 2

Hi all. I have a little problem width my video card, when i update my final cut studio 2, Final Cut can't control the deck. I try with another port, KeySpan UXA 28 and he work properly. The port RS 422 deck control by Deck link appear in the list of port in Device control tab, but "no communication" message appear. I have proven with the application "Blackmagic Deck Control" and work play and stop but it does not appear the Time Code.
Any suggestion.
Thanks
G5 QUAD.   Mac OS X (10.4.10)   Deck Link Extreme HD. Final Cut Studio 2.

Yes, I am using the 9-pin deck control connector, and i have updated the Deck Link software to 6.2 the last version.

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