No response from mouse or keyboard

I have a 2006 Mac Pro that I have upgraded from a 2.66 quad core to a 2.66 octo core (using Xeon X5355 processors - I also utilized a program
to upgrade the firmware from 1,1 to 2,1). The machine is sporting 10 GB of RAM, along with a Radeon 4870 video card (original Apple unit) and
a SeriTek eSATA PCIe card. This machine has been flawless for me. Yesterday, I installed a second SATA optical drive and everything was working
well.
Today, the keyboard and mouse became unresponsive. I powered down, booted into safe mode, and everything appeared to work. I rebooted normally
and it froze again shortly after I started some applications (Parallels and Firefox). The programs continued to load, but the keyboard and mouse did
not respond at all. I powered down and disconnected the second SATA optical drive - no change.
Then I started looking at the USB devices - I still have one of the original Entrega 7 port USB hubs hooked up that came with my old blue and white G3 (along with an Imation Super Disk Drive). I unhooked the hub and so far, everything is back to normal. I am attaching a copy of the report that I sent to Apple, in the hopes that someone can help me decipher if the old Entrega hub was indeed the problem. Any input will be greatly appreciated. Thanks in advance. Let me know if there is another report you might need to see (and where it would be found).
Interval Since Last Panic Report: -41551 sec
Panics Since Last Report:          1
Anonymous UUID: 51829B09-2E2B-4FBE-A0C7-2572B5840950
Fri Aug 17 14:07:06 2012
panic(cpu 3 caller 0x2abf6a): Kernel trap at 0x86b9b614, type 14=page fault, registers:
CR0: 0x8001003b, CR2: 0x6ca17478, CR3: 0x00100000, CR4: 0x00000660
EAX: 0x00000000, EBX: 0x6ca17400, ECX: 0x0000000d, EDX: 0x6ec05000
CR2: 0x6ca17478, EBP: 0x8678be68, ESI: 0x6ec0518c, EDI: 0x00000000
EFL: 0x00010206, EIP: 0x86b9b614, CS: 0x00000008, DS: 0x6ec00010
Error code: 0x00000000
Backtrace (CPU 3), Frame : Return Address (4 potential args on stack)
0x8678bc28 : 0x21b837 (0x5dd7fc 0x8678bc5c 0x223ce1 0x0)
0x8678bc78 : 0x2abf6a (0x59e3d0 0x86b9b614 0xe 0x59e59a)
0x8678bd58 : 0x2a1a78 (0x8678bd70 0x6ec05000 0x8678be68 0x86b9b614)
0x8678bd68 : 0x86b9b614 (0xe 0x11090048 0xfa60010 0x11b00010)
0x8678be68 : 0x86b9b948 (0x6ec05000 0x1 0x0 0x4)
0x8678bea8 : 0x86ba0595 (0x6ec05000 0x1 0x0 0x300)
0x8678bf58 : 0x86b9da6b (0x6ec05000 0x1 0x1 0xcde1994b)
0x8678bfa8 : 0x86b9d9d6 (0x6ec05000 0x86bac520 0x0 0x227c4b)
0x8678bfc8 : 0x2a179c (0x6ec05000 0x0 0x2a17ab 0xeec13a4)
      Kernel Extensions in backtrace (with dependencies):
com.firmtek.driver.FirmTek_SI_SATA_II(5.4.1)@0x86b95000->0x86bacfff
dependency: com.apple.iokit.IOATAFamily(2.5.1)@0x8689a000
dependency: com.apple.iokit.IOPCIFamily(2.6.5)@0x7d8e5000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
10K549
Kernel version:
Darwin Kernel Version 10.8.0: Tue Jun 7 16:33:36 PDT 2011; root:xnu-1504.15.3~1/RELEASE_I386
System model name: MacPro2,1 (Mac-F4208DC8)
System uptime in nanoseconds: 424521787840
unloaded kexts:
(none)
loaded kexts:
com.parallels.filesystems.prlufs 2010.12.28
com.parallels.kext.prl_vnic            7.0 15098.770637
com.bresink.driver.BRESINKx86Monitoring      8.0
com.parallels.kext.prl_netbridge 7.0 15098.770637
com.parallels.kext.prl_hid_hook 7.0 15098.770637
com.parallels.kext.prl_hypervisor            7.0 15098.770637
com.parallels.kext.prl_usb_connect       7.0 15098.770637
com.sophos.kext.sav          8.0.4
com.microsoft.driver.MicrosoftMouseUSB         8.2
com.microsoft.driver.MicrosoftMouse     8.2
com.roxio.BluRaySupport 1.1.6
com.firmtek.driver.FirmTek_SI_SATA_II 5.4.1
com.apple.filesystems.autofs      2.1.0
com.apple.driver.AppleTyMCEDriver       1.0.2d2
com.apple.driver.InternalModemSupport           2.6.2
com.apple.driver.AppleHWSensor          1.9.3d0
com.apple.driver.AudioAUUC       1.57
com.apple.driver.AppleUpstreamUserClient    3.5.7
com.apple.driver.AppleMCCSControl     1.0.20
com.apple.driver.AppleIntelYonahProfile           14
com.apple.kext.ATIFramebuffer    6.3.6
com.apple.driver.AppleIntelPenrynProfile          17
com.apple.Dont_Steal_Mac_OS_X         7.0.0
com.apple.ATIRadeonX2000        6.3.6
com.apple.driver.AppleIntelNehalemProfile      11
com.apple.driver.AudioIPCDriver 1.1.6
com.apple.driver.AppleHDA          2.0.5f14
com.apple.driver.IOBluetoothBNEPDriver          2.4.5f3
com.apple.driver.AirPortBrcm43xx           423.91.27
com.apple.driver.AppleIntelMeromProfile          19
com.apple.driver.AppleMCEDriver           1.1.9
com.apple.driver.Apple_iSight      4.0.1
com.apple.driver.AirPortBrcm43224       428.42.4
com.apple.driver.ACPI_SMC_PlatformPlugin   4.7.0a1
com.apple.driver.AppleLPC          1.5.1
com.apple.driver.AppleIntel8254XEthernet        2.1.3b1
com.apple.filesystems.ntfs           3.4
com.apple.driver.CSRHIDTransitionDriver        2.4.5f3
com.apple.iokit.SCSITaskUserClient     2.6.8
com.apple.BootCache       31.1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.iokit.IOAHCIBlockStorage      1.6.4
com.apple.driver.AppleUSBHub 4.2.4
com.apple.driver.AppleFWOHCI 4.7.3
com.apple.driver.AppleAHCIPort 2.1.7
com.apple.driver.AppleIntelPIIXATA         2.5.1
com.apple.driver.AppleUSBEHCI            4.2.4
com.apple.driver.AppleEFINVRAM           1.4.0
com.apple.driver.AppleUSBUHCI            4.2.0
com.apple.driver.AppleACPIButtons       1.3.6
com.apple.driver.AppleRTC          1.3.1
com.apple.driver.AppleHPET        1.5
com.apple.driver.AppleSMBIOS   1.7
com.apple.driver.AppleACPIEC    1.3.6
com.apple.driver.AppleAPIC         1.4
com.apple.driver.AppleIntelCPUPowerManagementClient    142.6.0
com.apple.security.sandbox         1
com.apple.security.quarantine     0
com.apple.nke.applicationfirewall           2.1.14
com.apple.driver.AppleIntelCPUPowerManagement 142.6.0
com.apple.iokit.IOATABlockStorage        2.6.0 - last loaded 412650093458
com.apple.driver.AppleProfileReadCounterAction       17
com.apple.driver.AppleProfileTimestampAction           10
com.apple.driver.AppleProfileThreadInfoAction            14
com.apple.driver.AppleProfileRegisterStateAction       10
com.apple.driver.AppleProfileKEventAction       10
com.apple.driver.AppleProfileCallstackAction   20
com.apple.iokit.IOSurface 74.2
com.apple.iokit.IOBluetoothSerialManager       2.4.5f3
com.apple.iokit.IOSerialFamily     10.0.3
com.apple.driver.AppleHDAHardwareConfigDriver     2.0.5f14
com.apple.driver.DspFuncLib      2.0.5f14
com.apple.iokit.IOAudioFamily     1.8.3fc2
com.apple.kext.OSvKernDSPLib 1.3
com.apple.iokit.IONDRVSupport 2.2.1
com.apple.kext.ATI4800Controller           6.3.6
com.apple.kext.ATISupport            6.3.6
com.apple.iokit.IOFireWireIP        2.0.3
com.apple.iokit.AppleProfileFamily         41
com.apple.driver.AppleHDAController    2.0.5f14
com.apple.iokit.IOGraphicsFamily           2.2.1
com.apple.iokit.IOHDAFamily       2.0.5f14
com.apple.iokit.IO80211Family    320.1
com.apple.driver.AppleSMC          3.1.0d5
com.apple.driver.IOPlatformPluginFamily          4.7.0a1
com.apple.driver.AppleSMBusPCI           1.0.10d0
com.apple.iokit.IONetworkingFamily       1.10
com.apple.driver.CSRUSBBluetoothHCIController     2.4.5f3
com.apple.driver.AppleUSBBluetoothHCIController    2.4.5f3
com.apple.iokit.IOBluetoothFamily          2.4.5f3
com.apple.driver.AppleUSBHIDKeyboard          141.5
com.apple.driver.AppleHIDKeyboard      141.5
com.apple.iokit.IOUSBHIDDriver 4.2.0
com.apple.driver.AppleUSBMergeNub   4.2.4
com.apple.driver.AppleUSBComposite 3.9.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice            2.6.8
com.apple.iokit.IOBDStorageFamily       1.6
com.apple.iokit.IODVDStorageFamily     1.6
com.apple.iokit.IOCDStorageFamily       1.6.1
com.apple.driver.XsanFilter          402.1
com.apple.driver.AppleFileSystemDriver           2.0
com.apple.iokit.IOAHCISerialATAPI         1.2.6
com.apple.iokit.IOSCSIArchitectureModelFamily          2.6.8
com.apple.iokit.IOFireWireFamily            4.2.6
com.apple.iokit.IOUSBUserClient           4.2.4
com.apple.iokit.IOAHCIFamily      2.0.6
com.apple.iokit.IOATAFamily        2.5.1
com.apple.iokit.IOUSBFamily       4.2.4
com.apple.driver.AppleEFIRuntime         1.4.0
com.apple.iokit.IOHIDFamily        1.6.6
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.TMSafetyNet 6
com.apple.kext.AppleMatch           1.0.0d1
com.apple.driver.DiskImages      289.1
com.apple.iokit.IOStorageFamily 1.6.3
com.apple.driver.AppleACPIPlatform      1.3.6
com.apple.iokit.IOPCIFamily         2.6.5
com.apple.iokit.IOACPIFamily      1.3.0

Running 10K549 = 10.6.8
died in the firmtek driver:
Kernel Extensions in backtrace (with dependencies):
com.firmtek.driver.FirmTek_SI_SATA_II(5.4.1)
non-Apple extensions loaded:
com.parallels.filesystems.prlufs 2010.12.28
com.parallels.kext.prl_vnic            7.0 15098.770637
com.bresink.driver.BRESINKx86Monitoring      8.0
com.parallels.kext.prl_netbridge 7.0 15098.770637
com.parallels.kext.prl_hid_hook 7.0 15098.770637
com.parallels.kext.prl_hypervisor            7.0 15098.770637
com.parallels.kext.prl_usb_connect       7.0 15098.770637
com.sophos.kext.sav          8.0.4
com.microsoft.driver.MicrosoftMouseUSB         8.2
com.microsoft.driver.MicrosoftMouse     8.2
com.roxio.BluRaySupport 1.1.6
com.firmtek.driver.FirmTek_SI_SATA_II 5.4.1
I strongly recommend you get rid of that anti-Virus software. That may be the cause of the problem.
You appear to be running the parallels drivers for 10.7, but running under 10.6.8. Is that OK with them?

Similar Messages

Pc does not come out of sleep mode, no display on monitor, no response from mouse or keyboard.

Computer acts as though it is in sleep mode, does not respond to keyboard or mouse input. Confirmed monitor is OK. turning power on and of does not fix this issue. any ideas on how this migt be fixed?

The key issue is power. Please use this guide to test the PSU.
I am a volunteer. I am not an HP employee.
To say THANK YOU, press the "thumbs up symbol" to render a KUDO. Please click Accept as Solution, if your problem is solved. You can render both Solution and KUDO.
The Law of Effect states that positive reinforcement increases the probability of a behavior being repeated. (B.F.Skinner). You toss me KUDO and/or Solution, and I perform better.
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
HP m9200t E8400,Win7 Pro 32 bit. 4GB RAM, ASUS 550Ti 2GB, Rosewill 630W. 1T HD SATA 3Gb/s
Custom Asus P8P67, I7-2600k, 16GB RAM, WIN7 Pro 64bit, EVGA GTX660 2GB, 750W OCZ, 1T HD SATA 6Gb/s
Custom Asus P8Z77, I7-3770k, 16GB RAM, WIN7 Pro 64bit, EVGA GTX670 2GB, 750W OCZ, 1T HD SATA 6Gb/s
Both Customs use Rosewill Blackhawk case.
Printer -- HP OfficeJet Pro 8600 Plus

Not responsive wireless mouse and keyboard, No internet/wifi and Bluetooth connection.

Hi,
I need help as both my wireless mouse and wireless keyboard are totally no responsive and I replaced them with fresh new batteries. My wifi/internet connection is offline too. My Bluetooth signal is the Bluetooth with jagged lines "Bluetooth offline". I tried to disconnect all my USB devices and restarted. I tried the methods listed here but to no avail.
Yesterday afternoon there was a lightning in the skies and it caused blackout throughout my whole house. So it might be due to the power surge from the Lightning but all my other devices like my iPhone and modem router are working fine. I restarted the router too. It was fine the whole evening till nighttime yesterday. This morning I woke up, I can't do anything at all.

First thing to try is resetting the PRAM per the instructions below. If that does not work then please use the instructions on how to connect a Bluetooth mouse and keyboard below.
iMac SMC and PRAM reset
Troubleshooting wireless mouse and keyboard issues - Apple Support

No Mouse or Keyboard entry..., have to replug the USB cord

After replacing the HDD to 500GB and adding RAM (+ 2x500MB, total 1,25GB RAM) i now occasionaly have problems with mouse or keyboard: suddenly no response to mouse or keyboard and i need to replug the USB cord to get it working again.
Also, after the upgrade, making use of large files, once in a while, i get the message to restart my computer!
Any idea what can be wrong?
G5 1,6GHz
Tiger 10.4.11

oh, gosh, sounds like a doozie. I think this was one of the problems (at least it was for my mom's G4 powerbook) and that's why we upgraded to 10.5, also try running diskwarrior, techtool maybe MacJanitor. Oh, and did you remember to push the cuda button inside after installing the ram and HD
you could also try this: hold down CommandApple+oF -open firmware boot
and at the basic screen type reset-nvram, then reset-all
then mac-boot. This MAY solve your problem
Good Luck
John B

FASTER RESPONSE FROM keyboard/mouse actions?

1.42 GHz PPC G4, 1GB DDR SD Ram (4200 rph HD)
How can I DECREASE computer RESPONSE action/time to day to day activities?
It is not clear what 'slows down' software/computer responses and causes the spinning balls in relatively simple actions.
My usage is not 'heavy' nor 'complex'; Typically Mail, Safari, FoxFire, Word 2007, TextEditPlus,
QuickTime (music on occasion). Occasionally Adobe Reader and Photoshop Elements. Safari often more spinning balls than others.
By turning OFF USB an external HD with switching Power Supply that helps avoid delays. But what
else can be done?
I choose to stay with Tiger 10.4.11 - and do NOT chose to go to a later version of the OS.
Is there a "faster response" time for later versions of the Mini?
Given that my first Mac was a 400k floppy machine with MacWrite and MacDraw - in relative terms we I do now is like a supersonic jet... but mine needs a booster -
ideas??

Your computer's list of items in-use, per Activity Monitor, tell you
what is running and while these are Active, give an idea of how
much of the computer's configuration (hard/soft-ware) resources
are being used. Also, the Activity Monitor can tell you the load
of Virtual Memory and actual Chip RAM demands of Apps.
The interface of USB mouse and keyboard can act slowed-down
when the computer resources are running loaded. Even with up
to 75% hard disk drive free-space (unused, except for system
use as Virtual Memory and application temp or swap space) my
computer with an 8GB HDD can also, at times, have a slow key-
board and mouse.
If you have more than one browser window open, or run Office
and some other apps at the same time, the overall load on the
Mini G4 (with the 1024MB max RAM installed) can be critical.
The virtual memory write/read cycles to the hard disk drive
increase, and this will also add to a lag when there is a rush
of demand on diminishing resources; plus, a tired old HDD.
Do you occasionally log-out of the main user account and log
back in? This can sometimes help free-up RAM and other use
of system resources, without having to restart the Mac.
How often do you restart the computer, & do you leave it to sleep
when not in use, or do you power it off? Just curious.
As the computer gets older and the hard disk drive more worn,
it may be running warmer and slower; less efficiently and tired,
this lag may be more apparent and point to a need to replace
the internal hard disk drive with a new, larger & better spec unit.
In some instances, there had been a controversy over which was
faster to the computer's processor and RAM (system bus) - be it
a 400 Mbit FW400 external hard disk drive, or a hard disk drive
on the computer's own bus. Some tests, machine series dependant,
showed a variable; with some FW400 enclosures running slower
than the internal computer's hard disk drive.
I've found both slower and faster (depending on the computer)
using an external HDD in FireWire400 enclosure, vs the native
drive; with even a 7200 RPM 250GB HDD running thoroughput
slower than an internal 5400 RPM 80GB drive; but not always.
Do you use a powered USB hub with the peripheral items your
computer is attached to, when running the Mini? For mine, the
better setup was to use powered USB hubs, with the keyboard
plugged directly into the Mac (for startup keyboard combo access)
and the mouse plugged into a port on the powered USB hub.
To note, if there is an issue with this set-up, to troubleshoot the
powered USB hub and have a spare keyboard & mouse available.
Usually, an over-whelmed USB port in a computer will give you a
warning message implying an under-powered state exists, & near
the total possible output of voltage to the USB port is approached.
The USB bus can only support a limited ceiling; there also is a limit
on FW port loads, and devices exceeding that amount will affect all
items on their respective bus. (Example why self-powered is best.)
When you went to the AppleJack download page and clicked on
the link to get the download to start, does your browser show you
a Downloads list and ask you where/how you want the item saved?
I have mine set so I can see any/all items, choose to install them;
& have the .dmg or other image file on the desktop where I can
see it. (In 10.5.8, the default is in a Dock location for Downloads.)
How the browser is set to handle downloads can affect results.
If your computer has been acting oddly, there may be some
kind of file corruption or data corruption causing issues in it.
This link, in Firefox, goes to the download item for AppleJack
directly, in my browser, the default is set and asks me what
I want to do about it. The main option is to accept it and then
it will download to the desktop (Tiger 10.4.11) as a .dmg. It
will not open, and does not display some kind of picture:
http://sourceforge.net/projects/applejack/files/AppleJack/AppleJack-1.6/AppleJac k-1.6.dmg/download
You should make a good backup, a bootable clone of your Mini's
entire hard disk drive contents, test it well, and then consider a
course of maintenance and repair of the internal hard drive; or get
a new replacement hard disk drive and upgrade the Mini with it.
Only 5 interruptions here, in the course of this reply to the question.
(Could be worse; some days they can be hours long; or weeks.
There is a story, non-computer related to the reader, going on.)
{Spindown Fix software has been tested in Mac OS X 10.2.3 only.
The older software suggested, may help if the external is going to
sleep if used as a boot startup volume; since once a external boot
FW goes to sleep, the computer may not see it when it awakens.}
The Mini is sort of like a portable computer, in that the hard drive
gets a thorough work-out and it has limited upgrade capabilities.
So, for a hard disk drive to last 3 to 5 years, is lucky run. At least
the unit isn't being hauled around while asleep, as a 'Book may;
and isn't as likely to be dropped from the lap while it's running...!
+{Yes, it's a long post. Sorta like a Totem.}+
Good luck & happy computing!
edited 2x

No response from builtin keyboard/mouse on wake from sleep

When waking my powerbooks (both have tiger installed) there is no response from the built in devices (trackpad/keyboard) for roughly 20 seconds. An external mouse already connected works as usual.
This is a pain especially when you just want to check the dashboard or something quickly.
The second powerbook didn't have the problem on 10.3.9, but when I installed Tiger on it, the same problem happened straight away. There aren't any thrid-party extensions installed on the computer.
I haven't been able to find anyone else with the same problem, if anyone has any ideas, it would be much appreciated, thanks.
12" Powerbook G4 Mac OS X (10.4.6)

I also can offer no help....
But today I was working in MS word (2001, no service pack added) while using a bluetooth mouse, and itunes. With a word document opened I took a break from writing and listened to music on iTunes for about 15 minutes (I think my computer went to sleep... at least the monitor did). when I was done and started using word again the vast majority of the keypad did not work. the F buttons did work, as did 4-delete, and u to \, but everything else on the keypad did not work at all. Restarting word did not fix it, restartign the computer did not fix it, but turning the computer off and then back on did fix it (which was good because the keypad did not even allow me to enter my password at startup).
This was a 12" 1.5gig powerbook using office X (no service pack) and the OS 10.4.6. Again, since then I downloaded the office service pack.
odd issue.

Please help when initiating resore recovery keyboard no response nor mouse

please help when recovery process applicated keyboard no response cant press enter nor any mouse response please help how can i recover my pavillion from hp

Hi Brunodaniel2345,
Thank you for visiting the HP Support Forums and Welcome. I have read your thread on your HP Notebook and recovery selection does not use the mouse or keyboard. Have you tried Tab it will take the selection to the next line?
What about putting the laptop in Safe Mode for a system restore? Here is a link to show you how.
I would be happy to assist if needed. How Do I Find My Model Number or Product Number?
Please respond with which Operating System you are running:
Which Windows Operating System am I running?
Please let me know.
Thanks.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!

T400 - frozen mouse and keyboard after waking from standby

I'm experiencing a very annoying problem on my T400 with Win XP Professional SP3: around 75% of the time, when I wake up my T400 from standby mode, the mouse and keyboard don't work. Actually what happens is one of these situations:
1) Neither keyboard nor mouse (stick and pad) respond - Ctrl-Alt-Del to enter username/password is not registered, I can't log into Windows
2) Keyboard works (I can log into windows) but mouse doesn't respond
I have to close the laptop to standby and re-open, repeatedly, until it finally works. Though one interesting aspect is that if I have external USB keyboard and mouse plugged in, they always work.
Anyone have any ideas? Thank you in advance!

Hello jsolomin and welcome to community,
Kindly update the BIOS and then check if the issue gets resolved.
BIOS Update (Bootable CD)
BIOS update utility for Windows 32-bit
BIOS update utility for Windows 64-bit
Best Regards,
Tanuj
Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution".! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.
Follow @LenovoForums on Twitter!

TS4080 apple thunderbolt display image on display intermittently goes dark, does not wake from sleep after clicking mouse or keyboard, but there is "bonk" sound after clicking mouse or pressing keys. Rebooting by pressing the power button resolves issue.

My apple thunderbolt display (which I purchased 1.5 years ago; OS 10.7.5 Mac Mini) intermittently goes dark, does not wake from sleep after clicking mouse or keyboard, but there is "bonk" sound after clicking mouse or pressing keys, so am thinking it is a hardware problem with the display. Rebooting by pressing the power button turns the screen back on, but the same phenomenon has occurred several times. Could this be a software issue, or do I need to have my display repaired? Your feedback would be appreciated.

Hi ED, tough to tell, but it does sound like it's waking with the bonk, just not displaying.
Long shot but...
I wonder if it's a variation of this, of which I've seen many different symptoms...
Resolution
Move the mouse or trackpad cursor over the center area of the login window so you can see the user icons. Click on the icon of the user that you would like to login as, type in the user's password, and press Return.
If the login window is configured to show only the name and password fields, type in the user's name and password into the fields, and press Return (even if you cannot see the rest of the login window).
Additional Information
This issue will not occur if the display is not sleeping when the account is logged out. Use the steps below to confirm that the account is not configured to log out automatically while the display is sleeping:
1. Open System Preferences > Security & Privacy > General. Click the padlock to unlock the preference pane and enter your admin password. Click the Advanced button at the bottom, then see if the option "Log out after N minutes of inactivity" (where N is the number of minutes) is enabled.
2. Open System Preferences > Energy Saver and configure Display Sleep to occur after the account is logged out, by dragging the slider to a number of minutes that is greater than N was set to in the previous step.
Important: If automatic log out is not needed, disable "Log out after Nminutes of inactivity" in System Preferences > Security & Privacy > General. This will also prevent the issue.
http://support.apple.com/kb/TS4135?viewlocale=en_US

No response from keyboard on Equium M40X

Hi All
Posted before on this problem, just fitted a new keyboard, but getting not response from it, the numbers lock light is on, but nothing works, this is a new keyboard, my old one was doing the same, reinstalled the system using a usb keyboard but still the same, no response from keyboard, any ideas?

GOOD NEWS AGAIN MY KEYBOARD IS FULLY WORKING i dont realy know how i did it
1. do the lid close power on trick = some keys now worked
2. did a full restore with the system dvd.= still keyboard not fully working
3.clean the keyboard ribbon cable conector of all dirt and also the socket on the mother board where the ribon cable is plug to,, give nice clean
still no key board
4. flash bios with 1.8c boot cd .
WHALA keyboard is back on track .
good luck and i hope you get it fixed . dont worry it can be fixed just give a good clean then flash the bios. also make sure the usb keyboard is plug in when doing the process
sorry me not very good in english

No response from keyboard or trackpad

Hey,
Sorry for the double post but I originally put it in the wrong forum
I purchased my aluminum MacBook in February and from them I'VE been having issues with both my track pad and keyboard. Every once in a while I will get no response from my keyboard, for about a minute or two (no matter what key is pressed, nothing will show on the screen as being pressed). As well i will get no response from the track pad for a few minutes every now and then.
What should I do?

Hi, Vassey,
does this mean that the computer is not responsive for a few minutes? Will the character which you hit (at least the first) show up after a while? it could be two problems:
- faultive keyboard and TP,
- computer is busy with other stuff.
if you hit a key, and get a very late answer, then its the computer busy problem.
if you don't get any answer, but occasionally only a response for the simple fact you are hitting again and again some keys, then it might be the KB.
In the second case, you might need to get Apple to repair the KB and TP. In the first case, we should try to find out why your computer is busy.
Try to figure out which is the situation, and report back. Also, it might be VERY useful if you give more details about your computer (memory, processor etc) and the applications with which this happens.
Hope this helps, Thomas

Why do I sometimes suddenly lose Bluetooth from my Imac? I use it for my wireless mouse and keyboard. I then can't find it in system preferences but have to shutdown my Mac and hope it comes back

This is an infuriating problem and wondered if it happens to other people too and if I am doing the right thing by turning the Mac off then on again.

Hi there vickivoo,
You may find the troubleshooting steps in the article below helpful.
Troubleshooting wireless mouse and keyboard issues
http://support.apple.com/kb/ts3048
-Griff W.

No USB mouse or keyboard installing Win7

No mouse or keyboard when installing Windows 7 Pro in new K450e.
PC boots to Win7Pro media.
No USB mouse. Lazer light not on.
USB keyboard not responsive.
BIOS set to Legacy.
Found no mouse /keyboard setting in BIOS.
USB enabled in BIOS.
What is the issue?
hime

After installing Windows 7 did you also install the Chipset Driver, Intel ME Driver, Keyboard and Mouse Driver and the USB 3 Driver? If you didn't then that would account for the various hardware items not being recognized. Always install the Intel Drivers first and then the rest.
The link below is for the available drivers from Lenovo for your model. Just select your operating system in the top box for the correct driver listing.......
https://support.lenovo.com/us/en/products/desktops-and-all-in-ones/ideacentre-k-series-desktops/leno...
Owner & Operator of the following:
● Lenovo Ideapad Z570 w/ Win 7 & Win 8.1 Dual Boot ● Lenovo Yoga 3 Pro w/ Windows 8.1 ● Toshiba A75-S206 w/ Win 7
● IBM Thinkpad T-23 w/ Win XP ● IBM Thinkpad T-22 w/ Win XP • As well as multiple desktops dual/triple booting XP, Vista and Win 7.
★ Find a post helpful? Thank that member by clicking on the ☆Star☆ to the left awarding them a Kudo.
★ Posting a problem and a reply is helpful and it answers your question, please mark it as an "Accepted Solution"
★ I'm not a Lenovo employee, just a volunteer geek who likes to help folks. Enjoy your time here, pay it forward by helping others !
★ Sorry, I don't answer questions via Private Messages. Posting in the appropriate forum is the best way to get assistance.

Wireless Mouse and Keyboard don't work under bootcamp. Any suggestions?

I installed Windows 7 through Boot Camp. Everything works, but my wireless mouse and keyboard. If I add a wired mouse and keyboard, they work. Have reinstalled Bootcamp a few times, but when I try and add the devices. they are seen, but then can't pair.
Any help would be appreciated.

Well, the 'unplugged' reference was noted earlier and I wasn't sure if you'd get a
better response than a standard suggestion to try the other ideas in this link first
•Intel-based Macs: Resetting the System Management Controller (SMC) - Apple Support
before actually performing the SMC, that is a dragnet kind of catch-all, sometimes.
All of my keyboard & mouse units are USB and I've gone as far as supplying the
mouse and other peripherals with a powered USB hub; so power from the Mac
isn't spread too thin. The keyboard is one of the only items that should be attached
to the USB port; as it has to work on startup pre-boot keyboard shortcuts... Such
as SafeBoot, PRAM reset, and others where you need a live keyboard and BT
may not be up to the task of being ready. Three going on four of my Macs have
bluetooth capabilities for those items; but I can't justify the continual upkeep cost.
Spare USB keyboards and a few extra mouse are handy as troubleshooting tools, too.
There are some USB keyboard references among search results in this linked page:
https://www.google.com/?gws_rd=ssl#q=Apple+USB+keyboard+troubleshooting
Perhaps the SMC pre-reset suggestions may help resolve the issue, if not, try reset.
Good luck & happy computing!
edited

Mouse and keyboard freeze under Win 7 Pro Bootcamp on 10.9.1

People,
This is an interesting (if frustrating) issue. I have previously had Windows 7 Pro running wonderfully under ML 10.8.x and I removed the partition when I had no further use for it. Last night I decided to re-install. I am using the wired Apple keyboard and a wired USB Microsoft mouse. I used Bootcamp Assistant as before to create a USB installation while downloading the latest Bootcamp software from Apple.
Windows 7 Pro installs fine, and then reboots. The first time I get to the low resolution Windows desktop everything is also OK. I then install the Bootcamp drivers, allow the installation to complete and reboot.
At this point Windows boots to desktop in appropriate iMac resolution...except the keyboard and mouse do not function. It may well be a USB port issue, as swapping another keyboard and mouse a) doesn't help or b) make the distinctive 'USB device connected' sound.
I may download an older version of the bootcamp drivers and try again.
Anyone have any thoughts?
Regards,
Steve
PS: I'm using the followig hardware
27" iMac - 3.4Ghz i7 - Late 2012
32GB RAM
1TB Fusion
2GB GTX 680MX

I was able to dowload the support software and paste it over the old support software in the USB Winstall that Bootcamp created before, however the same issue is persisting after I get to the screen to set up windows. I get no response from the mouse and the keyboard. Any suggestions?
I'm using a iMac 27in (2013), a wired apple keyboard, and a Logitech wireless mouse.

No response from mouse or keyboard

Similar Messages

Maybe you are looking for