No response to my plea for help
I cannot convert documents of over 10 megs. Tried to write Adobe Community for help. No response. Tried a chat with customer service. No help. ExportPDF not do what it says it will do or can someone help me? I keep getting the same message - "File to big or complex to convert" on any file over 10 megs, but I thought I had seen where this program was supposed to convert files of up to 100 megs. Please help me...
Hi Steve,
Please see my response to your other post: http://forums.adobe.com/message/4758020#4758020
Hopefully we can get this resolved ASAP!
-David
Similar Messages
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Trying to get a computer repaired, getting the run around - a plea for help
First, some backstory:
I ordered a refurbished ThinkPad T440s from the Outlet on July 21 after two weeks of fighting with the bots and snipers. It was a nice machine: it had an i7 4600 processor and a FHD IPS display. The outlet shipped my computer quickly and I was happy to receive it. I opened it up and... it was the wrong computer altogether.
I contacted a CS representative and she told me that the only option was to send the unit back for a refund and try again. Apparently there is no inventory system in place to tell me if the computer I originally ordered was even available, or if it had been sent to a different customer. Begrudgingly, I sent the original laptop back and received my refund.
I decided to try again, and successfully managed to snag another machine with similar specs on July 29 after camping out on the Outlet site. I was overjoyed, but this order has turned out to be a nightmare.
After the status of my order sat on "Released to Manufacturing" for two weeks, I contacted bgriffin2 on these same forums. After giving him my order information, my laptop shipped on the same day, August 12. I was delighted.
When the computer arrived, I opened it up and I was pleased to see that it was the correct machine. However, the laptop had severe scratching all over the rear LCD cover, as if someone had taken their car keys and dug grooves in the lid. The edges of the computer were severely worn, and on one corner it looked like the pc had experienced a pretty nasty fall. To make a long story short, the laptop did not look reconditioned at all. It also had not been function tested, as there were numerous problems with the machine besides the cosmetics. The fingerprint reader did not work and was not even recognized by the BIOS, the speakers made loud popping noises intermittently, and the external battery was not even recognized by the machine. I still do not know if this was a battery issue, or if there is something wrong with the motherboard of the machine.
I used to work at a facility that refurbished handsets for Verizon Wireless. I will tell you up front that this sort of shoddy reworking and QC testing would never fly there. This unit should have never left the facility as a scratch & dent, much less as a refurbished and remanufactured unit.
Do you think that's the end of my sob story? Oh no, we're just getting started. Bgriffin2 acknowledged that this was unacceptable and he suggested I send it in for warranty service to have these issues resolved. I spoke to a very nice woman at the Atlanta service center and she was very helpful in getting me a prepaid carton to send the laptop to Memphis for repair. I sent the laptop off and it was deliviered to Lenovo on the 19th of August. Since then, the status of my repair on the EasyServ website has looked like this:
http://i.imgur.com/t3Qs03e.png
Each and every time I see "Hold for customer information," I place a phone call to the tech support line and ask what they need from me. The first two times I was redirected to the actual people doing the repair, as the representatives that answer the phone couldn't seem to discern what is going on with the repair. Both times, I was told that they didn't need anything from me, that there was a glitch in the system and the hold was accidentally placed. I was told that the hold was removed and that they would begin repairing my laptop immediately. I was content with that answer until I received a phone call last Thursday from someone from billing. This gentleman said that Lenovo wanted $300 to fix the scratched rear LCD cover as it was not covered by warranty. I was stunned. These people had my laptop for two weeks before tellling me that they wanted money from me. I was appalled and told him that there was no way that I was going to pay for it. I had to tell him twice that the unit was not a scratch and dent model, it was a refurbished model. The scratching on the lid is not minor, and the machine does not work as it is supposed to. He said that he would see if he could get the price reduced for me; I said absolutely not. He said that he would see if they would fix it for free out of the goodness of their hearts, and I said fine, do what you can. He promised to call me back and tell me about his findings; I have not heard from him again.
Upset by the previous phone call, I immediately called the tech support number again. A representative named Arva tells me that she sees that I am to receive a new laptop. Confused, I tell her that I had one sent in for repairs. She puts me on hold for a little while and comes back saying that the computer was damaged beyond Lenovo's acceptable specifications and that they were going to send me a newly refurbished laptop with the same specifications, and that I should expect a phone call within the next 24-48 business hours. Of course, that was on Thursday. I did not receive a call on Friday, and it was Labor Day weekend, so no calls then. I also did not receive a phone call yesterday, but I noticed a new "Hold for customer information" popped up.
I called again today to find out what they needed from me. This time the tech support representative tells me that the battery won't hold a charge, and that's the reason for the hold. Now tell me, why on earth would they not have another battery laying around to test with? She tells me that there is no ETA, but I requested a phone call from someone who knows what's going on, and also an escalation of some type. Notice that she did not mention a newly refurbished laptop as Arva had promised. These people can't even keep their story straight.
I am crying out for help here. I am a grad student in CS and I absolutely NEED a computer. I have a desktop at school, but it is not portable and I need a laptop. Please, can someone get something done about this?
My case number is A07YFM9.Hi massmercury,
I want to apologize for your experience here with the service center. I am moving forward to have your case escalated for further review. Please see my private message. I will be your point of contact until our Customer Advocate team reaches out to you.
Best regards,
Bgriffin2
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HI, There are threads on this elsewhere, but I am still struggling to get my hosts file set up and ban some of the advertising pop ups on the internet
I use textwrangler to edit my hosts file (in my etc folder) (usually have to authenticate myself). I do it this way rather than using the Terminal (tried Terminal way and its not worked for me!)
Since updating to the latest 10.8 software, its stopped working for me.
Quick questions and to let you know what ive tried:
1. What should the read/write permissions on the file be?
2. Should the file be locked (or doesn't it make a difference?)
3, Should the entries be above or below
# Host Database
# localhost is used to configure the loopback interface
# when the system is booting. Do not change this entry.
## 127.0.0.1 localhost
255.255.255.255 broadcasthost
::1 localhost
fe80::1%lo0 localhost
or as shown in this link: http://thecoredump.org/2011/09/editing-the-hosts-file-in-mac-os-x-lion/
4. I have tried this solution: https://discussions.apple.com/thread/4488310?start=0&tstart=0 which didn't work for me
5. what is fe80::1%lo0 localhost do I need this? Should this entry be above or at the bottom of my own additions??
At the minute my browser is just ignoring the hosts file.HI
I sort of got it working, but theres one anomaly:
if i type in the webbrowser
groupon.co.uk
..... then i get the "it works" localhost page, so its blocking it !!!
BUT
if i type it in with "www." preceding it
www.groupon.co.uk
the groupon page still loads
What do i need to change so it blocks it whether i type in or without "www. "
This is what i have:
# Host Database
# localhost is used to configure the loopback interface
# when the system is booting. Do not change this entry.
127.0.0.1 localhost
255.255.255.255 broadcasthost
::1 localhost
127.0.0.1 coolwebchat.com
127.0.0.1 partypoker.com
127.0.0.1 groupon.co.uk
127.0.0.1 static.uk.groupon-content.net
127.0.0.1 groupon-content.net
127.0.0.1 partycasino.com
127.0.0.1 partygaming.com
127.0.0.1 gamblingtherapy.org
127.0.0.1 egba.eu
Thanks for the help guys! -
MacBook Pro randomly reboots (desperate plea for help)
Hi,
I've been trying to fix my dad's MacBook Pro for 2 days now and I'm very near to just throwing it out a window and telling him to never buy Apple again. I've done multiple OSX reinstalls, followed various guides on fixing - what seemed like - my specific problem and called Apple Support in the Netherlands numerous times, but all to no avail. There's so little info on what's actually going wrong and everywhere I look the solution always suggests i try to reinstall OSX (ML in my case). But when I do, the problem is still there. I'm fed up.
I know (now) there's a million threads out there describing random reboots, but I thought I'd try it anyway.
So, the system randomly reboots. There's no time-based pattern, and the errorreport is different after every OSX reinstall, but recently I noticed it crashes when accessing network info through the browser. More specifically: while most other sites work fine, it ALWAYS crashes when I visit WhatIsMyIp.com in Chrome (not Safari). Weird, I know. I've also seen NVDAResman and Geforce in the error reports before, but have no clue what that means.
After my recent OSX reinstall, the error report reads:
panic(cpu 0 caller 0xffffff7f81b9ec85): NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd2000000 0xffffff80a063a000 0x0a5480a2, D0, P3/4
Backtrace (CPU 0), Frame : Return Address
0xffffff807cc5aac0 : 0xffffff800141d5f6
0xffffff807cc5ab30 : 0xffffff7f81b9ec85
0xffffff807cc5abc0 : 0xffffff7f81c985b7
0xffffff807cc5ac20 : 0xffffff7f81c9862b
0xffffff807cc5ac90 : 0xffffff7f81fad883
0xffffff807cc5add0 : 0xffffff7f81cbe75d
0xffffff807cc5ae00 : 0xffffff7f81ba89e6
0xffffff807cc5aeb0 : 0xffffff7f81ba40b8
0xffffff807cc5b0a0 : 0xffffff7f81ba52e4
0xffffff807cc5b170 : 0xffffff7f82c0e2f5
0xffffff807cc5b2f0 : 0xffffff7f82c0b62b
0xffffff807cc5b370 : 0xffffff7f82c0c408
0xffffff807cc5b400 : 0xffffff7f82c0c9c7
0xffffff807cc5b530 : 0xffffff7f82c0d47c
0xffffff807cc5b640 : 0xffffff7f82c2c1da
0xffffff807cc5b680 : 0xffffff7f82c2d378
0xffffff807cc5b930 : 0xffffff7f82c3f8aa
0xffffff807cc5baa0 : 0xffffff7f82c401f4
0xffffff807cc5bae0 : 0xffffff7f82c40d13
0xffffff807cc5bb20 : 0xffffff7f82c35eea
0xffffff807cc5bb50 : 0xffffff7f82c18ddf
0xffffff807cc5bba0 : 0xffffff8001865313
0xffffff807cc5bbc0 : 0xffffff8001865eed
0xffffff807cc5bc20 : 0xffffff80018638ef
0xffffff807cc5bd70 : 0xffffff80014981a1
0xffffff807cc5be80 : 0xffffff8001420abd
0xffffff807cc5beb0 : 0xffffff8001410448
0xffffff807cc5bf00 : 0xffffff80014195fb
0xffffff807cc5bf70 : 0xffffff80014a5ad6
0xffffff807cc5bfb0 : 0xffffff80014ced13
Kernel Extensions in backtrace:
com.apple.NVDAResman(8.0)[6A699209-FB98-316B-A3C0-DCA82AA8C86B]@0xffffff7f81b37 000->0xffffff7f81e39fff
dependency: com.apple.iokit.IOPCIFamily(2.7)[8C9E06A4-13D0-33F5-A377-9E36F0ECC229]@0xffffff 7f81aac000
dependency: com.apple.iokit.IONDRVSupport(2.3.4)[99CA4184-8D92-31B2-8726-46139E8E3DFF]@0xff ffff7f81b23000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.4)[2600903C-EEDE-321B-A023-169DC9B26EA6]@0 xffffff7f81ae0000
com.apple.nvidia.nv50hal(8.0)[9CD95A4A-FD94-349E-A4B6-FC3B74E197F5]@0xffffff7f8 1e47000->0xffffff7f82169fff
dependency: com.apple.NVDAResman(8.0.0)[6A699209-FB98-316B-A3C0-DCA82AA8C86B]@0xffffff7f81b 37000
dependency: com.apple.iokit.IOPCIFamily(2.7)[8C9E06A4-13D0-33F5-A377-9E36F0ECC229]@0xffffff 7f81aac000
com.apple.GeForce(8.0)[4B9BE287-5251-398E-96B0-BB16C9BFB2D9]@0xffffff7f82bd5000 ->0xffffff7f82c97fff
dependency: com.apple.NVDAResman(8.0.0)[6A699209-FB98-316B-A3C0-DCA82AA8C86B]@0xffffff7f81b 37000
dependency: com.apple.iokit.IONDRVSupport(2.3.4)[99CA4184-8D92-31B2-8726-46139E8E3DFF]@0xff ffff7f81b23000
dependency: com.apple.iokit.IOPCIFamily(2.7)[8C9E06A4-13D0-33F5-A377-9E36F0ECC229]@0xffffff 7f81aac000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.4)[2600903C-EEDE-321B-A023-169DC9B26EA6]@0 xffffff7f81ae0000
BSD process name corresponding to current thread: WindowServer
Mac OS version:
12B19
Kernel version:
Darwin Kernel Version 12.1.0: Tue Aug 14 13:29:55 PDT 2012; root:xnu-2050.9.2~1/RELEASE_X86_64
Kernel UUID: 3005059E-270B-3B9F-940D-7A66C05DDC9D
Kernel slide: 0x0000000001200000
Kernel text base: 0xffffff8001400000
System model name: MacBookPro6,2 (Mac-F22586C8)
System uptime in nanoseconds: 427271244676
last loaded kext at 309567224220: com.apple.filesystems.afpfs 10.0 (addr 0xffffff7f8379b000, size 348160)
last unloaded kext at 153914401036: com.apple.driver.AppleUSBUHCI 5.1.5 (addr 0xffffff7f82429000, size 65536)
loaded kexts:
com.apple.filesystems.afpfs 10.0
com.apple.nke.asp_tcp 7.0.0
com.apple.driver.AppleBluetoothMultitouch 75.15
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AGPM 100.12.69
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleHDA 2.3.0f2
com.apple.driver.AppleMikeyDriver 2.3.0f2
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.iokit.IOBluetoothSerialManager 4.0.9f8
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.SMCMotionSensor 3.0.2d6
com.apple.driver.AppleMuxControl 3.2.6
com.apple.driver.ApplePolicyControl 3.2.6
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.GeForce 8.0.0
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleSMCLMU 2.0.2d0
com.apple.driver.AppleUpstreamUserClient 3.5.10
com.apple.driver.AppleMCCSControl 1.0.33
com.apple.driver.AppleLPC 1.6.0
com.apple.driver.AppleIntelHDGraphics 8.0.0
com.apple.driver.AppleIntelHDGraphicsFB 8.0.0
com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.0.9f8
com.apple.driver.AppleUSBTCButtons 235.4
com.apple.driver.AppleUSBTCKeyboard 235.4
com.apple.driver.AppleUSBCardReader 3.1.0
com.apple.driver.AppleIRController 320.15
com.apple.iokit.SCSITaskUserClient 3.5.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 34
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.2.1
com.apple.driver.AppleUSBHub 5.1.6
com.apple.driver.AppleFWOHCI 4.9.5
com.apple.driver.AppleAHCIPort 2.4.0
com.apple.driver.AirPort.Brcm4331 601.15.21
com.apple.iokit.AppleBCM5701Ethernet 3.2.5b3
com.apple.driver.AppleUSBEHCI 5.1.5
com.apple.driver.AppleEFINVRAM 1.6.1
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleACPIButtons 1.6
com.apple.driver.AppleHPET 1.7
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.6
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0
com.apple.nke.applicationfirewall 4.0.39
com.apple.security.quarantine 2
com.apple.driver.AppleIntelCPUPowerManagement 196.0.0
com.apple.security.SecureRemotePassword 1.0
com.apple.driver.IOBluetoothHIDDriver 4.0.9f8
com.apple.driver.AppleMultitouchDriver 235.27
com.apple.kext.triggers 1.0
com.apple.driver.DspFuncLib 2.3.0f2
com.apple.iokit.IOAudioFamily 1.8.9fc9
com.apple.kext.OSvKernDSPLib 1.6
com.apple.iokit.IOSurface 86.0.2
com.apple.iokit.IOSerialFamily 10.0.6
com.apple.iokit.IOBluetoothFamily 4.0.9f8
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.driver.AppleGraphicsControl 3.2.6
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.nvidia.nv50hal 8.0.0
com.apple.NVDAResman 8.0.0
com.apple.driver.AppleSMC 3.1.3d11
com.apple.driver.AppleHDAController 2.3.0f2
com.apple.iokit.IOHDAFamily 2.3.0f2
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.driver.IOPlatformPluginFamily 5.2.0d16
com.apple.iokit.IONDRVSupport 2.3.4
com.apple.iokit.IOGraphicsFamily 2.3.4
com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.0.9f8
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.driver.AppleUSBMultitouch 235.7
com.apple.iokit.IOSCSIBlockCommandsDevice 3.5.1
com.apple.iokit.IOUSBMassStorageClass 3.5.0
com.apple.iokit.IOUSBHIDDriver 5.0.0
com.apple.driver.AppleUSBMergeNub 5.1.5
com.apple.driver.AppleUSBComposite 5.0.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.5.1
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.5.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.1
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IOUSBUserClient 5.0.0
com.apple.iokit.IOAHCIFamily 2.2.0
com.apple.iokit.IO80211Family 500.15
com.apple.iokit.IOEthernetAVBController 1.0.2b1
com.apple.iokit.IONetworkingFamily 3.0
com.apple.iokit.IOUSBFamily 5.1.6
com.apple.driver.AppleEFIRuntime 1.6.1
com.apple.iokit.IOHIDFamily 1.8.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 220
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 344
com.apple.iokit.IOStorageFamily 1.8
com.apple.driver.AppleKeyStore 28.18
com.apple.driver.AppleACPIPlatform 1.6
com.apple.iokit.IOPCIFamily 2.7
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
Model: MacBookPro6,2, BootROM MBP61.0057.B0F, 2 processors, Intel Core i5, 2.4 GHz, 4 GB, SMC 1.58f15
Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 256 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54313235533642465238432D47372020
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54313235533642465238432D47372020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.98.81.21)
Bluetooth: Version 4.0.9f8 10405, 2 service, 18 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: ST9320325ASG, 320,07 GB
Serial ATA Device: MATSHITADVD-R UJ-898
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfa130000 / 5
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0237, 0xfa120000 / 4
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 3
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8218, 0xfa113000 / 8
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 4
USB Device: Built-in iSight, apple_vendor_id, 0x8507, 0xfd110000 / 3
Any help is greatly appreciated. All Apple Support, in all their infinite knowledge, was able to suggest was a PRAM reset and "try a different network". What a joke.
Message was edited by: MorshouseSimply put there is a hardware problem. Some piece of hardware in the system has failed. That could be anything from the hard drive failing and corrupting drivers to the RAM to a part soldered on the Logic board.
The only place/people that can fix it is Apple. More then likely by replacing the Logic board which can be expensive.
Right never buy Apple products again. To closed of a system with only one recourse in cases like this. Giving more money to Apple to fix something that should not of gone wrong on such an expensive piece of hardware.
Good Luck. -
A Plea for Help with Sound Issues
After hooking up my new Mackbook Pro with an external HDMI display I have lost audio on most audio enabled applications including iTunes, Real Player, VLC. QuickTime still has audio as well as the Finder and sound effects. My audio preferences are set up as I had them. Audio out on the affected apps is muted whether audio out is internal speakers, headphones, or usb out. BTW mute is not on. I have checked another user account and it is OK. That led me to believe that is was a system preference problem. I tried to delete the apple sound pref and systemsound pref plist files but there has been no change.
Thanks.Nevermind I figured it out. The Hear application I had installed finally kicked in with Snow Leopard and the last setting was on mute.
Message was edited by: Scott Robinson3 -
I give up! Can I send someone the ID CS3 file and print file for Help
I have done everything I possibly can (given I am no where near expert), and can not figure this printing out.
I have a food menu that is on 11 x 17 (will be tri fold) ID file with a border. The border is a "Placed" PSD file into a separate ID layer.
Even though it looks perfect on the screen, I can not get it to print properly using an Epson Stylus 1400 series printer (wide body).
The border does not print correctly.
I can (and will if you want), print the menu to a file and send it to someone (along with the ID CS3 file and PSD file) to see if someone can tell me what stupid things I am doing.
I also believe I can print to a file, then bring the printed file up on the screen and do a Snagit Screen Grab to upload to pixentral.com If this is possible, you will see how the border did not print correctly. I would also take a screen grab of the ID CS3 menu file so you can see how the border is perfect.
I am hoping someone with a wide body printer can load 11 x 17 paper and try to see what I am doing wrong. I am printing it on 11 x 17, landscape, centered borderless stock and it looks good in preview mode.
Any and all help would be appreciated. At least I don't have those OOLLM phantom lines like I did on my last plea for help.
BobHmmm.
Looking at the last picture, I see what is going to be a bit of a problem for you, I think. Do you really have a thin red line around the outside of the yellow border?
Here's how bleeds work, and why they are set up the way they are. Printing, and more importantly, trimming, is done on mechanical equipment. Paper sizes may or may not be entirely uniform in a stack, or there may be minor alignment issues when jogging the stack, or there may be dust build-up, or any number of other little things that conspire to keep a stack of prints from being 100% perfectly aligned with each other, or a cutter setting may be off by a few thousandths of an inch making the trim larger than intended. In such cases there is a possibility that color intended to run all the way to the edge of the page may in fact stop short of the trimmed edge, leaving the paper showing.
To hide this, and that's all you are doing, hiding misalignments, areas of color at the edge of the page are extended beyond the page boundary, typically 1/8" in the US, so that the excess color will fill what would otherwise be a blank area after trimming. InDesign Allows you to set up a "Bleed Area" in the document setup, which adds a colored guide around the page for easy reference, and also allows you to check the "use Bleed Area" checkbox in the print dialog so you don't need to specify it manually.
Now for why that narrow red line is a problem, if it is really there. Printing presses typically can maintain sheet to sheet registration that is very accurate, but desktop printers are often off by as much as 1/16" in either direction from sheet to sheet. Further, there can be some paper stretching during the printing process, and the aforementioned dust build-up or slight errors in cutter setup, which can cause the paper to be trimmed slightly inside the intended mark. Also consider that if the paper is cut outside the mark on one edge, it will be cut the same distance inside on the opposite side.
So, if you have a thin line on the edge of the page, you need to be very accurate in both sheet-to-sheet registration AND in cutter setup or you risk cutting off the line on one or two edges completely, and leaving more than you planned on the opposite edges. The thinner the border is, the greater the risk of cutting it off, and the more small differences in position will show. (The difference between 1/16 and 1/8 is much more obvious than the difference between 1/16 and 3/8 )
As a corollary, jobs that bleed need to have a safe zone, or "live area" that is smaller than the page dimension by at least the amount of the bleed allowance all around so that trimming at the outside of the bleed on one edge doesn't end up cutting off something important on the opposite edge. The easiest way I can think of to visualize this is to think of trimming as if you were putting an open frame the finished size on top of the print, and you move it around so that the hole exposes more on one edge while hiding the opposite edge the same amount.
Peter -
I just upgraded to Itunes 7 and now none of my t.v. shows will sync to my ipod. Does anyone know how to fix this? I'll appreciate any advice that anyone can give!!!!
Thanks in advanceJohn T.,
That might well have something to do with it. Early on in the release, several users have uncovered flaws (Bugs), but through quick action by our Adobe folk, acknowledgement of such and statements on work being done, has helped diffuse situations that have escalated in previous versions.
We still have the "trial" issues, but almost everyone knows how the regulars (and others) feel about the trial and the notices on its limitations. At least these do allow some of us to get quick and cheap "points!"
Now, it seems that the PS forum is almost all installation and launch issues with CS5. Hardly anyone has a real technical or aesthetic question over there. Some of the regulars have just stopped even answering them Boredom has set in, along with frustration.
I do see more Mac-specific questions with CS5, than I ever recalled before, but maybe that is because Adobe is making in roads into that platform. Only wish I could help those folk more. Now, I do see a ton, trying to edit video on MacBooks an iMac's, and those seem horribly underpowered - little more that e-machines. All have one rather slow HDD, and underrated Intel chips. Do not know if iMovie, or FCE can do much better on those little machines, but we seldom see pleas for help from Mac-users with robust machines, set up for video editing. May be that they all still use FCP?
Even the PrE forum gets a lot of folk on poorly equipped laptops, while trying to edit AVCHD. [This is a place where Adobe's Marketing Dept. needs to talk to the engineers and bump the minimum specs. up - quite a bit.]
Guess we'll see people trying to edit video on their iPads and iPhones with some "app" soon.
Hunt -
Thank you for help but I can't remember my Email can I actevate it with out the apple ID pleas help me
Welcome to the Apple Community.
Sorry but without your previous Apple ID and password you cannot unlock your device. -
I entered new fields in a form that was created last year to update it. However, now when I view the responses, the headings are listed as Column 1, Column 5, etc. rather than the name of the heading. Can you please help?
Hi Mike,
CRSE is an OEM Product and for use with a custom application they have written. Unfortunately we don't their reports or how they are connecting, it would appear they were originally built off a SQL and then set to a Dataset in the app or they could be adding the data source at runtime. Lots of variations and without access to the source code to see what they are doing not much we can help you with.
You need to contact the OEM Partner for help in resolving this and find out what you can and need to do to update your SP and work with their canned reports,
Thank you
Don -
I have a mac OSX desktop version 10.6.8 and all of a sudden I can't get a full screen view in Safari when I ask for help the response is use the arrows on the top right of the screen ... I don't have them ... can anyone help?
Hi Mary,
I don't remember those arrows in 10.6, only 10.7 & up!?
I have 10.6.8, as you do. To make your Safari full screen, make sure you have the left hand side of your safari page moved all the way to the left. Then move your cursor to the BOTTOM RIGHT CORNER of the safari page, and simply drag your page towards the lower right hand corner of the screen. NOTE: you will see a series of lines on the bottom right corner of the page, indicating where to place you cursor arrow.
By wuzradioman here...
https://discussions.apple.com/thread/4218928?start=0&tstart=0 -
BPM and ALEAUD Response - Looking forward for help
Hi ,
I tried the using the concepts from the blog (/people/mitesh.parekh/blog/2008/12/01/receiving-aleaud-as-acknowledgment-in-ccbpm)where i have the Message ID which entered into BPM
but not the message Id which triggered the IDoc send . I think i m missing some small detail where i need to capture the send step MSG Id
i'm aware that its not possible to get the Msg id in BPM . How is that ABAP Mapping in the above blog captures the message id ?
TRY.
l_msgid_ref = param->get(
IF_MAPPING_PARAM=>MESSAGE_ID ).
catch CX_SY_REF_IS_INITIAL into oref.
endtry.
Alternatively one more thread has some info
if someone can let me know where you can get this SourceDocNum would be great in this RFC Look up . in the thread Re: Idoc Acknowledgements and BPM.
"<?xml version=\"1.0\" encoding=\"UTF-8\"?><ns0:RFC_READ_TABLE xmlns:ns0=\"urn:sap-com:document:sap:rfc:functions\"><DELIMITER/><NO_DATA/><QUERY_TABLE>IDXRCVPOR</QUERY_TABLE><ROWCOUNT/><ROWSKIPS/><DATA><item><WA/></item></DATA><FIELDS><item><FIELDNAME>SNDLAD</FIELDNAME><OFFSET/><LENGTH/><TYPE/><FIELDTEXT/></item></FIELDS><OPTIONS><item><TEXT>IDOCNUMBER EQ '"
+ SourceDocNum
+ "'</TEXT></item></OPTIONS></ns0:RFC_READ_TABLE>";
Since i do not have the Message ID it just creates the below payload from my mapping
This is the request being sent out using the ABAP Mapping as the Messgae ID is null .
<?xml version="1.0" ?>
- <ns0:ZALEAUDIT4XI xmlns:ns0="urn:sap-com:document:sap:rfc:functions">
<S_DOCNUM>0000000000000000</S_DOCNUM>
<S_MESTYP />
<S_SNDSYS />
<S_UPDDAT>00000000</S_UPDDAT>
</ns0:ZALEAUDIT4XI>
Looking forward for Help .
Edited by: Priyalakshmi Bhuvanendran on Aug 8, 2009 2:28 AMCan someone help one the ALEAUD Response - IDOC Capturing Problem . I would appreciate your help . Thanks
-
Hi Team,
Any suggession on Tools for Performance testing of application designed for Blackberry phones.. which can get some details on CPU usage, memory, response time?? any help on the same is much appriciated.
Thank You,
Best Regards,
neerajHi Team,
Any suggession on Tools for Performance testing of application designed for Blackberry phones.. which can get some details on CPU usage, memory, response time?? any help on the same is much appriciated.
Thank You,
Best Regards,
neeraj -
E90 user from mainland China asking for help!!PLEA...
Dose the FREE OVI map(3.03 version) fit for E90??
Thanks for helping anyway!!!!
Solved!
Go to Solution.mihua451 wrote:
So, which version of OVI map can be used on E90?
Nokia_maps_3.01_09wk44_b01_s60_3.1_lm_rom.sis
Happy to have helped forum with a Support Ratio = 42.5 -
[Request For Help] How To Send Email Midlet Using Secure Socket ?
Hello, this is the first time i ask for help to forum.sun.com.
i try to make secure connection for send email from MIDlet. Maybe you can check to my code :
EmailMidlet.java
import javax.microedition.midlet.MIDlet;
import javax.microedition.midlet.MIDletStateChangeException;
import javax.microedition.lcdui.;
public class EmailMidlet extends MIDlet implements CommandListener{
Display display = null;
// email form fields
TextField toField = null;
TextField subjectField = null;
TextField msgField = null;
Form form;
static final Command sendCommand = new Command("send", Command.OK, 2);
static final Command clearCommand = new Command("clear", Command.STOP, 3);
String to;
String subject;
String msg;
public EmailMidlet() {
display = Display.getDisplay(this);
form = new Form("Compose Message");
toField = new TextField("To:", "", 50, TextField.EMAILADDR);
subjectField = new TextField("Subject:", "", 15, TextField.ANY);
msgField = new TextField("MsgBody:", "", 90, TextField.ANY);
public void startApp() throws MIDletStateChangeException {
form.append(toField);
form.append(subjectField);
form.append(msgField);
form.addCommand(clearCommand);
form.addCommand(sendCommand);
form.setCommandListener(this);
display.setCurrent(form);
public void pauseApp() {
public void destroyApp(boolean unconditional) {
notifyDestroyed();
public void commandAction(Command c, Displayable d) {
String label = c.getLabel();
if(label.equals("clear")) {
destroyApp(true);
} else if (label.equals("send")) {
to = toField.getString();
subject = subjectField.getString();
msg = msgField.getString();
EmailClient client = new EmailClient(this,"[email protected]", to, subject, msg);
client.start();
}and EmailClient.java
import javax.microedition.io.;
import javax.microedition.lcdui.;
import java.io.;
import java.util.Date;
public class EmailClient implements Runnable {
private EmailMidlet parent;
private Display display;
private Form f;
private StringItem si;
private SecureConnection sc; //SSL
private InputStream is;
private OutputStream os;
private String smtpServerAddress = "smtp.gmail.com"; //SSL
String from;
String to;
String subject;
String msg;
public EmailClient(EmailMidlet m, String from, String to, String subject, String msg) {
parent = m;
this.from = from;
this.to = to;
this.subject = subject;
this.msg = msg;
display = Display.getDisplay(parent);
f = new Form("Email Client");
si = new StringItem("Response:" , " ");
f.append(si);
display.setCurrent(f);
public void start() {
Thread t = new Thread(this);
t.start();
public void run() {
try {
//SSL
sc = (SecureConnection)
Connector.open("ssl://"smtpServerAddress":465"); //smtp with SSL port 465
sc.setSocketOption(SocketConnection.LINGER, 5);
is = sc.openInputStream();
os = sc.openOutputStream();
os.write(("HELO there" "\r\n").getBytes());
os.write(("EHLO" "\r\n").getBytes());
os.write(("auth login" "\r\n").getBytes());
os.write(("dHVnYXNha2hpci50cmlhZGl0eWFAZ21haWwuY29t" "\r\n").getBytes());
os.write(("dGEuZW1haWxjbGllbnQ=" "\r\n").getBytes());
os.write(("MAIL FROM:<">\r\n").getBytes());
os.write(("RCPT TO:<">\r\n").getBytes());
os.write("DATA\r\n".getBytes());
// stamp the msg with date
os.write(("Date: " new Date() "\r\n").getBytes());
os.write(("From: "+from"\r\n").getBytes());
os.write(("To: "to"\r\n").getBytes());
os.write(("Subject: "subject"\r\n").getBytes());
os.write((msg+"\r\n").getBytes()); // message body
os.write(".\r\n".getBytes());
os.write("QUIT\r\n".getBytes());
StringBuffer sb = new StringBuffer();
int ch = 0;
while((ch = is.read()) != -1) {
sb.append((char) ch);
si.setText("SMTP server response - " + sb.toString());
} catch(IOException e) {
e.printStackTrace();
Alert a = new Alert
("TimeClient", "Cannot connect to SMTP server. Ping the server to make sure it is running...", null, AlertType.ERROR);
a.setTimeout(Alert.FOREVER);
display.setCurrent(a);
} finally {
try {
if(is != null) {
is.close();
if(os != null) {
os.close();
if(sc != null) {
sc.close();
} catch(IOException e) {
e.printStackTrace();
public void commandAction(Command c, Displayable s) {
if (c == Alert.DISMISS_COMMAND) {
parent.notifyDestroyed();
parent.destroyApp(true);
} When I try to debug project from netbeans, i found this error :
Starting emulator in debug server mode on port 2668
Connecting to 127.0.0.1 on port 2800
nbdebug:
Waiting for debugger on port 2668
Waiting for KVM...
Running with storage root temp.SonyEricsson_JP8_128x160_Emu10
KdpDebugTask connecting to debugger 1 ..
Running with locale: Indonesian_Indonesia.1252
Connected to KVM
Connection received.
Attached JPDA debugger to localhost:2668
java.io.IOException: error 10054 during TCP read +
at com.sun.midp.io.j2me.socket.Protocol.nonBufferedRead(Protocol.java:299)+
at com.sun.midp.io.BufferedConnectionAdapter.readBytes(BufferedConnectionAdapter.java:99)+
at com.sun.midp.io.BaseInputStream.read(ConnectionBaseAdapter.java:582)+
at com.sun.midp.ssl.Record.rdRec(+41)+
at com.sun.midp.ssl.Record.rdRec(+5)+
at com.sun.midp.ssl.In.refill(+18)+
at com.sun.midp.ssl.In.read(+29)+
at EmailClient.run(EmailClient.java:74)+
Execution completed.
5145824 bytecodes executed
9258 thread switches
1762 classes in the system (including system classes)
0 dynamic objects allocated (0 bytes)
0 garbage collections (0 bytes collected)
debug:
BUILD SUCCESSFUL (total time: 4 minutes 34 seconds)
Regard
LittlebroDon't multipost and don't use the browser's back button to edit your posts as that creates multiple postings. I've removed the other thread you started with the same questio.
Also, don't post to long dead threads. I've blocked your post and locked the thread you resurrected.
db -
How can I get iTunes to answer my requests for help?
I have tried for a few days now to get iTunes to help me get some tunes that partially downloaded. Their initial response seemed to work but the next day the tunes were only partially on my PC. I re-installed the software, called the phone number on my PayPal receipt, sent another e-mail request for help, responded to their follow up e-mail a few days ago asking if my issue was resolved.........and STILL cannot get them to help me resolve. They say I should receive a response within 24 hours, and it has been longer. No phone number to call, the initial instructions to re-download the missing tunes were confusing
It is quite easy to find out how to redownload purchases, using the search bar ( by Support) at the top of this page:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
You can contact itunes support again by clicking Support at the top of the page, then clicking the link under Contact Us.
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