No response

Hello,
Have been trying to get some one from Verizon to respond to numerous emails sent. Has any one ever got any response from Verizon?
Chat seems to be down all the time. (I was not surprised)
The ordering service feature from the the web seems to be full of bugs - adding services which are meant to be free and then charging on the bill. Getting it out of the bill by getting a customer agent to talk to you is a pain.
Has any one ever got anything to work as far internet services are concerned?
Wonder if it will ever get to the service delivery level of Amazon. Those guys adjust prices for you for 30 days after your ordered, within a matter of hours. I am wondering when they will start phone service.
Regards,
George

Hi George,
I feel your pain. It took 41 e-mails and a multitude of repair requests over a 3 month period to actually get a repairman to my home to fix my phone. And
I am still struggling with getting a credit for multiple days of lost usage. Luckily, we do still have one more avenue for complaint- the FCC.
FCC contact info:
FCC  1-888-225-5322    Federal Communications Commission   1270 Fairfield Rd   Gettysburg, PA  17325- 7245    www.fcc.gov/cbg
and Federal Communications Commission  
Consumer & Governmental Affairs Bureau   
Consumer Inquiries and Complaints Division
445 12th Street, SW., Room 5-A847
Washington, DC 20554  

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