No restart/blue screen

I install software from a CD or DVD, at the point where you click restart, it gets to the blue screen with the rotating gear then it doesn't change.
The last time I waited 15 mins.
I shut off the computer then turn it on, the CD ejects and the software has been installed.
This didn't happen on my previous Mac??????

Try things in Apple doc.#106464.
Cheers!
DALE

Similar Messages

  • Slow restart - blue screen BSOD and Boot Camp restart issue

    After Snow Leopard install on Macbook Pro I have experienced a very slow startup and restart. The grey apple screen appears for about 25 secs and then the blue screen hangs for 2mins and 2 secs. Also when restarting from Boot Camp blue screen just stays and restart fails. I waited approx 25 mins and blue screen was still there. I have searched Console system log for clues but am not technically adept. hopefully someone can help. I have copied log below form recent restart (in OSX mode, not boot camp). My Windows Boot camp volume is called ERICGLPC and I can see some issue on the log but unsure what it means.
    Aug 29 23:56:02 eric-lawrences-MBP-2 loginwindow[55]: DEAD_PROCESS: 55 console
    Aug 29 23:56:03 eric-lawrences-MBP-2 com.apple.kextd[10]: Error reconsidering volume /Volumes/ERICGLPC.
    Aug 29 23:56:03 eric-lawrences-MBP-2 shutdown[265]: reboot by ericgl:
    Aug 29 23:56:03 eric-lawrences-MBP-2 shutdown[265]: SHUTDOWN_TIME: 1251554163 308941
    Aug 29 23:56:03 eric-lawrences-MBP-2 mDNSResponder[19]: mDNSResponder mDNSResponder-212.1 (Jul 24 2009 22:34:12) stopping
    Aug 29 23:56:03 eric-lawrences-MBP-2 mDNSResponder[19]: mDNSRegisterinternal: Shutting down, can't register 20 Eric\032Lawrence’s\032MBP.device-info.tcp.local. TXT model=MacBookPro2,2
    Aug 29 23:56:03 eric-lawrences-MBP-2 WindowServer[75]: hidd died. Reestablishing connection.
    Aug 29 23:56:03 eric-lawrences-MBP-2 DirectoryService[11]: dnssd_clientstub read_all(20) failed 0/28 0
    Aug 29 23:56:03 eric-lawrences-MBP-2 DirectoryService[11]: dnssd_clientstub DNSServiceRefDeallocate called with invalid DNSServiceRef 0x10061cc00 FFFFFFFF DDDDDDDD
    Aug 29 23:56:03 eric-lawrences-MBP-2 WindowServer[75]: bootstraplookip failed: Unknown service name
    Aug 29 23:56:03 eric-lawrences-MBP-2 DirectoryService[11]: dnssd_clientstub read_all(19) failed 0/4 0
    Aug 29 23:56:03 eric-lawrences-MBP-2 sudo[269]: root : TTY=unknown ; PWD=/ ; USER=root ; COMMAND=/Library/StartupItems/HWNetMgr/HWNetCfg
    Aug 29 23:56:19 localhost com.apple.launchd[1]: * launchd[1] has started up. *
    Aug 29 23:56:26 localhost mDNSResponder[18]: mDNSResponder mDNSResponder-212.1 (Jul 24 2009 22:34:12) starting
    Aug 29 23:56:27 localhost pcscd[27]: Non-smartcard device launched pcscd [Vendor: 0X3F0, Product: 0X5711]
    Aug 29 23:56:28: --- last message repeated 1 time ---
    Aug 29 23:56:28 localhost configd[15]: network configuration changed.
    Aug 29 23:56:28 eric-lawrences-MBP-2 configd[15]: setting hostname to "eric-lawrences-MBP-2.local"
    Aug 29 23:56:30 eric-lawrences-MBP-2 configd[15]: network configuration changed.
    Aug 29 23:56:43: --- last message repeated 1 time ---
    Aug 29 23:56:43 eric-lawrences-MBP-2 /System/Library/CoreServices/loginwindow.app/Contents/MacOS/loginwindow[55]: Login Window Application Started
    Aug 29 23:56:44 eric-lawrences-MBP-2 bootlog[65]: BOOT_TIME: 1251554179 0
    Aug 29 23:56:44 eric-lawrences-MBP-2 blued[66]: Apple Bluetooth daemon started
    Aug 29 23:56:44 eric-lawrences-MBP-2 fseventsd[59]: checkvol_last_modtime:XXX failed to get mount time (25; &mount_time == 0x1000b5358)
    Aug 29 23:56:44 eric-lawrences-MBP-2 fseventsd[59]: log dir: /Volumes/ERICGLPC/.fseventsd getting new uuid: 640F51B0-A701-4DF7-84CD-9DE7DA23AD26
    Aug 29 23:56:44 eric-lawrences-MBP-2 sudo[84]: root : TTY=unknown ; PWD=/ ; USER=root ; COMMAND=/Library/StartupItems/HWNetMgr/HWNetCfg
    Aug 29 23:56:45 eric-lawrences-MBP-2 com.apple.usbmuxd[49]: usbmuxd-167.1 built for iTunesEightTwo on Jul 9 2009 at 14:02:00, running 32 bit
    Aug 29 23:56:48 eric-lawrences-MBP-2 mDNSResponder[18]: SIGHUP: Purge cache
    Aug 29 23:56:51 eric-lawrences-MBP-2 loginwindow[55]: Login Window Started Security Agent
    Aug 29 23:56:52 eric-lawrences-MBP-2 configd[15]: network configuration changed.
    Aug 29 23:57:07 eric-lawrences-MBP-2 ntpd[43]: time reset +0.640880 s
    Aug 29 23:58:46 eric-lawrences-MBP-2 loginwindow[55]: Login Window - Returned from Security Agent
    Aug 29 23:58:46 eric-lawrences-MBP-2 loginwindow[55]: USER_PROCESS: 55 console
    Aug 29 23:58:46 eric-lawrences-MBP-2 com.apple.launchd.peruser.501[120] (com.apple.ReportCrash): Falling back to default Mach exception handler. Could not find: com.apple.ReportCrash.Self
    Aug 29 23:58:57 eric-lawrences-MBP-2 com.apple.launchd.peruser.501[120] (com.apple.Kerberos.renew.plist[138]): Exited with exit code: 1
    Aug 29 23:59:00 eric-lawrences-MBP-2 /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framewo rk/Support/fontd[131]: ATSFindFolder timeout. (domain:-32764, dirType:'font', createFolder:false, ATSServer pid:131)
    Aug 29 23:59:01 eric-lawrences-MBP-2 ServerScanner[135]: Not scanning because node /Active Directory/All Domains is in searchPath
    Look forward to hearing from anyone.
    Many thanks
    Eric

    JoePrairies wrote:
    if anyone could perhaps shed some light on why this might have occurred?
    Your Mac may have if you didn't erase the log files
    Without that, it could have been anything.
    -mj

  • Random Restarts - Blue Screen Error

    Hello, everyone. I am having an issue with my new computer that I got about 2 months ago. I don't know the cause but my computer keeps restarting on its own, and then I get this error saying "Windows has recovered from an unexpected shutdown" along
    with the problem event name being a blue screen. I'm up to date on all my drivers, and software updates. Here's the link to the dmp: https://skydrive.live.com/redir?resid=92AEB3B6D3749539!107&authkey=!AN4JK9aVg_MefQA&ithint=file%2c.dmp
    Thanks

    "It's not a true crash, in the sense that the Blue Screen was initiated only because the combination of video driver and video hardware was being unresponsive, and not because of any synchronous processing exception".
    Since Vista, the "Timeout Detection and Recovery" (TDR) components of the OS video subsystem have been capable of doing some truly impressive things to try to recover from issues which would have caused earlier OS's like XP to crash.
    As a last resort, the TDR subsystem sends the video driver a "please restart yourself now!" command and waits a few seconds.
    If there's no response, the OS concludes that the video driver/hardware combo has truly collapsed in a heap, and it fires off that stop 0x116 BSOD.
    If playing with video driver versions hasn't helped, make sure the box is not overheating.
     Try removing a side panel and aiming a big mains fan straight at the motherboard and GPU.
     Run it like that for a few hours or days - long enough to ascertain whether cooler temperatures make a difference.
    If so, it might be as simple as dust buildup and subsequently inadequate cooling.
    I would download cpu-z and gpu-z (both free) and keep an eye on the video temps
    For more information please read this blog  http://captaindbg.com/bug-check-0x116-video_tdr_error-troubleshooting-tips/
    http://msdn.microsoft.com/en-us/library/windows/hardware/ff557263%28v=vs.85%29.aspx
    Wanikiya and Dyami--Team Zigzag

  • D20 - 4158 with Marvel Raid + windows 7 failed to restart (Blue screen) after installation

    I installed Windows 7 64 bit by providing the Marvell RAID driver downloaded from  http://support.lenovo.com/en_US/downloads/detail.page?&LegacyDocID=MIGR-73716. The installation goes fine, when the computer restarts, the windows 7 logo flashes and then immediately the blue screen comes and then the computer restarts. This continues repeatedly.
    I checked the Raid, we have one array with Raid 0 configuration. I could not find out why the OS installation goes fine but it fails to restart
    Kindly provide some technical input.
    Solved!
    Go to Solution.

    After double checking the link you provided....I'm confused on your setup.  Can you reiterate which drives you have in the system and which ports they are connected to?
    For a D20, you should have all HDDs attached to the blue ports.  These ports route directly back to the Marvell controller.  Then during the OS install, you need to supply the Marvell driver (not the Intel RAID driver that you specified in your link).
    The only reason you would supply the drive you listed in your link is if you're attempting to run HDDs off the black ports on the system.  This will work (but is not supported) for regualar HDDs in a non-RAID config.  The D20 utilizes the ICH10, not the ICH10R, so there is no way to utilize RAID off these ports.  The black ports are intended for ODD use only.
    So I'm guessing you either have drives connected incorrectly, or you were attempting to provide the incorrect driver during the OS installation.

  • Os x 10.6.4 installation restart blue screen

    Downloaded OS X 10.6.4 Combo update on June 15, 2010. "Successfully installed" on June 16, 2010. After required Restart, non-stop flashing blue screen! HELP

    Try booting up in "Safe Mode" by holding down the "Shift" key while booting.
    This disables the third party extensions, runs disk repair, disables fonts (Except system fonts) and moves font cache files to trash.
    Do you have a backup on an external HD?

  • Menu Clock Time Jumps Ahead 5 Hours - Then, on Restart, Blue Screen Loop

    This has happened twice now. I notice the time displayed by the menu clock is five hours ahead (I'm in New York time zone), then, on restart, I get the Blue Screen loop with the gear spinning, quick screen flash, then blue screen/spinning gears ad infinitum...
    Last time I did all the obvious: Resetting PRAM et al, repairing permissions, etc... I finally reinstalled SL and all was good.
    Any ideas what's going on? This is kind of freaking me out!
    Running latest Snow Leopard on Intel Core Duo 2.8 GHz iMac.

    Nope; although to be clear, they replaced the entire machine after a new logic board, power supply and hard drive failed to solve the problem; and the same problem persists. I'm inclined to believe that it's a software conflict of some sort, or -- since I haven't seen the same problem documented at length anywhere else -- I am very unlucky.
    One thing I haven't done is reinstall the entire OS from scratch. I've restored it from my Time Machine backup every time. I'm purchasing a new hard drive tonight for that purpose.

  • Sudden restart, blue screen

    There I was, sitting there, minding my own business when suddenly my screen turned blue; all that was visible other than blue-ness was the clock int he upper-left corner of the screen; a minute later, I was prompted for my username and password like I always am when I log in.
    What causes this? How can I prevent it? What should I look for?
    I have been running this machine with the same installation of Tiger since I bought it 18 months ago. I had my first kernel panic two weeks ago, last week several open applications all crashed at the same time.
    Thanks
    P.S.: Pardon me for the tone here if I am being inappropriate in some way, this is my first time posting here.
    G5   Mac OS X (10.4.9)  

    I know that. Considering that this is a single-user system (i.e., I am the only person who uses this computer, nobody remotely logs into it either), no sysadmin involuntarily logged me out.
    It would be so helpful if someone could tell me what could cause this to happen, however. Perhaps there is a log file somewhere that I could look at and identify the problem. This is what I am asking, for the cause, not for a definition of what the event is.
    G5 Mac OS X (10.4.9)

  • Satellite Pro A300 shows blue screen error 8086...

    Hi,
    today laptop produced a Microsoft error message (Didn't see what it was) and it said to restart laptop.
    On restart blue screen error message appeared. 0x00008086
    Thanks
    Paul

    Hi
    Did you get this BSOD only once as yet?
    Maybe its just a driver issue so check the device manager for any problems.
    Normally BSODs are related to RAM or HDD. You can test both components using a special test tools like Memtest86 and Drive Fitness Test. You can use Google to find both freeware programs.

  • I did not install bonjour when I installed itunes now everytime I go to the itunes store I get the blue screen.  How to download bonjour?  Do I have to re install itunes?  If I do, will my music be lost?

    I did not install bonjour when I installed itunes now everytime I go to the itunes store I get the blue screen.  How to download bonjour?  Do I have to re install itunes?  If I do, will my music be lost?

    I'd try the following document first:
    iTunes for Windows: System restarts, blue screen, or quits unexpectedly when accessing iTunes Store

  • Blue screen Blues

    Hello,
    My lap top is failing me. On occasion the beach ball will appear during a seemingly random opporation that does not necessarily require too much processing power. This happens in a number of softwear applications. Namely illustrator cs, photoshop cs and even in finder. The ball stays so I end up trying to force quit the application. This I cannot do and end up manually restarting the machine.
    I then get past the apple logo screen and the blue screen appears with the start up dialogue window and filling blue bar. The bar does not quite fill before I'm presented with a solid blue screen with just the muose cursor. Nothing else. No log in window. If I restart - blue screen. Turn off then on - blue screen.
    This can happen when I try and wake it up too - it flickers to the blue screen.
    I tried to repair the disk using the system restore but it failed to fix the problem. Istead, each time this happens I've reinstalled OSX.
    Please help as this is a really time consuming solution.
    Cheers,
    Tim

    Hi there
    This might be a problem with incompatible login items.
    this article shows how to fix it
    http://docs.info.apple.com/article.html?path=Mac/10.4/en/mh2235.html
    hope that helps
    17" Powerbook 1GHz 1GB RAM   Mac OS X (10.4.5)  

  • My iPhone would just randomly give me a blue screen and then restart--did that a bunch of times between Tuesday and last night. As of last night, it WILL NOT come back on. iTunes says it's in recovery mode....what does all of this mean???

    Tuesday night I was texting a friend and when I went to open her message, my screen went blue and restarted. I just wrote it off as weird and went on about my business. Later that night, I tried to turn on my phone and it would not turn on. I plugged it up, held down the power button, and pressed the home button all numerous times. I looked online and it said to do a "hard reset" by holding down the power and home button at the same time--my phone then came on. Throughout Wednesday, it would give me a blue screen and restart--nothing major just really annoying. I took it to the local Verizon store where I bought the phone from and he said that it was some type of hardware defect and I was still under my year warranty so I could get a new one for free--the free phone won't be here until tomorrow, Saturday. I took it home and it didn't give me any trouble for a couple of hours. The next day it was cooperating and then I left town for a little while and it acted up (blue screen and then restarting) a few times. When I got home, it acted up again and so I restarted the phone and it was working fine. A few minutes later, I tried to check my messages and the phone was off again. No matter what I do, my phone will not come back to life. It had at least 45% battery last time I looked at it. I decided to plug the phone up to my computer and see what it did--my computer recognizes that there is a phone hooked to it and it says that it's in "recovery mode". It also said that if I'm having issues with my phone, that I need to reset the phone via iTunes. I guess the questions that arise are
    1. Why is my phone doing this?
    2. If I reset my phone, will it go back to working again? I ask that because I don't want Verizon to charge me $300 when they send me the replacement phone and I won't need it (assuming that the phone decides to work once it's been reset).
    3. What type of hardware defect is this that is causing this issue, not only with my iPhone 5S but others as well?
    4. Shouldn't people be notifying Apple and letting them know that they need to fix this issue?
    5. Should I report this issue to Apple even though I didn't buy the phone directly from them, but through Verizon?
    Any help that anyone could give me would be greatly appreciated! This whole situation has me stressed out and seriously confused.

    Hi, beth.lau.gr.
    Thank you for visiting Apple Support Communities.  
    I understand you have been experiencing issues with your iPhone restarting and showing you a blue screen.  I wont be able to give you an exact answer as to why this is happening.  However, this is the most relevant troubleshooting article for this issue.  This article also provides options to reach out to us via phone for additional assistance.  
    If your iOS device restarts, displays the Apple logo, or powers off while you're using it
    http://support.apple.com/en-us/HT203899
    Cheers, 
    Jason H.  

  • When I open FireFox i get the blue screen of death and then vista restarts. I get to login and then afterthe welcome window it crashes and restarts again. I can open in safe mode but if I open firefox again it restarts this loop.

    The other day I opened firefox after the latest update in September. Firefox then closes and then i get logged off and vista(32 bit) restarts. I get back to login and when I try to login it gives me the blue screen and restarts again with the selection screen (start in safe mode....)I was able to login on safe mode and then on admin afterwards. Thinking the problem was just an error I went back and opened firefox on my account and the loop started again. I was forced to remove firefox but I want ti back and I want to know how this can be fixed so I can put it back on my computer.

    See below -- the way I asked the question the first time may not be clear. This post was a goof but I can't figure out how to delete it

  • I am using ibook G4 PPC with mac os x10.4.11. A day before I delete one file from my hard disk by mistake and after that when I restarted my notebook, it's not starting the os. Only that blue screen is there. please, show me how to deal with it.

    I am using an old ibook G4 ppc with mac os x 10.4.11. A day before by default I delete one file and I think it was the startup file of os because after that when I restarted my notebook it's not running the OS only that blue screen is there. This notebook was a gift for me and still it is so close to my heart. I don't wana loose it. Please, help me out.

    Without the install CD, you are hosed.
    What happened to it?
    It is possible to call AppleCare and order a replacement. They will charge you a nominal fee for shipping and handling.
    Allan

  • When I clicked on Firefox, the update bar started but when it stopped Firfox would not open. The blue screen of death popped up and said something about a new installation. We restarted the computer and now Firefox will not open. Help!

    When I clicked to open Firefox the update bar appeared and an update loaded. Usually when this happens Firefox will open up when the update is finished. This time it did not open. when I clicked on the icon again the blue screen opened and said something about a new installation and if this was the first time you have seen this screen restart your computer and try again. I restarted the computer and when I clicked on the Firefox icon the "hour glass" would appear like it was trying to open but it never would open. I don't know what else to do.

    See below -- the way I asked the question the first time may not be clear. This post was a goof but I can't figure out how to delete it

  • Using OSX 10.7.4.  After waking, I frequently get blue screen and have to restart to resolve.  Help???

    I frequently get a blue screen of death after waking from sleep. I have to restart the computer to resolve the issue. This problem only began about a week ago, long after I updated to 10.7.4 on my iMac.

    Mac OS X 10.6 Help- If you see a blue screen at startup
    You may need to reinstall Lion:
    Reinstalling Lion Without Erasing the Drive
    Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
    Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
    When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
    Reinstall Lion: Select Reinstall Lion and click on the Continue button.
    Note: You can also re-download the Lion installer by opening the App Store application. Hold down the OPTION key and click on the Purchases icon in the toolbar. You should now see an active Install button to the right of your Lion purchase entry. There are situations in which this will not work. For example, if you are already booted into the Lion you originally purchased with your Apple ID or if an instance of the Lion installer is located anywhere on your computer.

Maybe you are looking for

  • Error 7 occurred at Open File .vi: Open File.

    Good morning  I'm getting this error in my code and I don't understand how to solve it. I have done a previous code, a test one, and it works. When I put it with a more complex code gives me the error. I'm posting both codes. Can someone help me?  Th

  • Can I install Safari 1.2 on OS X 10.3?

    I am using a G4 PowerBook3,5 with OS X 10.3 and got the unhelpful message "Unable to install Safari 1.2 on this computer". There was no other explanation. According to the Safari download page, I should be able to install 1.2. Any ideas? Jolyon

  • How to see the dropdown option for field of a table during selection

    Hello, I am adding a new custom field in the table. Now when user goes to the screen after clicking the content button icon in se11, he sees all fields for selection. That custom field is one character field. I want the user to see P and S option whe

  • Issue with Characters (tilde, accent and more)

    Hello all, Im triyng to do and export / import Export system: AIX 4.x, Oracle, 8.1.7 Import system RedHat 5, Oracle 10.0.2 After trying a lot with different character sets, setting and unsetting nls_lang in the target system i still having problems.

  • Forget Password --- SSAS Backup File .abf DataBase Restore

    Hello Friends Need to help to restore the SSAS Backup .abf File in a SQL Server 2008 R2 but unfortunately i forget the Password . Tried many times to put the some alternative Passwords  , but Restore Failed . Please help to Restore. thanks