No restore from backup option in iTunes after ios 5 installation

itunes didnt let me to choose or to set up new phone or restore from backup straight after ios 5 intall, also there is no option if i push right-click on my iphone in itunes..... also strange thing is that itunes didnt let me to push restore or update buttons.. i need to have my iphone restored from backup because i had really valuable photos for me... please help..

I had a similar problem.
I was backing up my phone in iTunes, checking the backup folder in windows 7
"\Users\(username)\AppData\Roaming\Apple Computer\MobileSync\Backup\"
and the backup was created successfully there.
But under "Edit - Preferences - devices - device backups" list no backup was showing there and as a result no "restore from back up" option was available when I right click the device.
I uninstalled
1.Apple Application support
2.Apple mobile device support
3.Apple software update
4.bonjur
5.itunes
6.Quick time
Then copy the contents of the Backup folder from the location
"\Users\(username)\AppData\Roaming\Apple Computer\MobileSync\Backup\"
to another location in my hard drive and deleted the "Apple computer" folder.
Installed only iTunes latest version. The rest programs from above were installed by iTunes installation.
Opened iTunes, conected my iphone, right click the device and hit backup.
After backup finished I closed iTunes and moved the contents back to the Backup folder in
"\Users\(username)\AppData\Roaming\Apple Computer\MobileSync\Backup\"
opened iTunes again and under "Edit - Preferences - devices - device backups" I could see all my back ups!
Also after I conected my iphone this time when I right click the device the "restore from back up" option was available again.
Hope it helps..

Similar Messages

HT203977 Are there any ways to reverse 'Restore from Backup' option on iTunes after restoring?

Are there any ways to reverse 'restore from backup' on iTunes after restoring was completed? My last backup was actually a year ago, I think I've lost all my contacts and photos from a year ago till now. Any way to recover this?
i haven't been using iCloud or Google contact as backups either.
please help.

No, unless you have a later backup.

While updating my iphone 4s to ios6, I had to restore it. Now every time I connect to itunes, I get the "Set Up Your iPhone" window with the set up as new iphone and restore from backup options. After the restore, I got everything except my apps back.

While updating my iphone 4s to ios6, I had to restore it. Now every time I connect to itunes, I get the "Set Up Your iPhone" window with the set up as new iphone and restore from backup options. After the restore, I got everything except my apps and music back. Do I need to set the phone up as new again?

Hi Vidbrent,
If you are having issues updating or restoring your iPhone, you may find the following article helpful:
Apple Support: If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
Regards,
- Brenden

HT201250 When using the installation disc to start a Mac Pro that won't start; will the 'restore from backup' option erase all the data previously stored?

When starting a Macbook Pro that has quit by using the disc that came with it, will the "restore from backup" option erase all previous data stored on the machine?

rsbann wrote:
When starting a Macbook Pro that has quit by using the disc that came with it, will the "restore from backup" option erase all previous data stored on the machine?
As long as the backup on your external drive is fine, it will restore your Mac to exactly how it was on the date of that particular backup, all data included. I have used it before and have retained all data from the date of the backup.
Cheers
Pete

HT4859 Due to IOS it Said it could not restere backup to new iPad, so i set up as new iPad thinking i could restore from backup afterwards, Then I updated iOS but Joe it says there are no backups...White Can I find my backups and restore Then?

Due to IOS it Said it could not restere backup to new iPad, so i set up as new iPad thinking i could restore from backup afterwards, Then I updated iOS but Joe it says there are no backups...White Can I find my backups and restore Then?
Pls ignore auto correct mistakes!

I found a way to get to my data. So do not need remedy at this time.
fwiw, I changed my ios7.04 setup answer of restore from itunes to new iphone. Eventually that allowed me to set up icloud, then turn off find iphone, restore. Very strange ios update.

Limited restore from backup options

I'd like to make a few changes to my iPhone's content but if I do not like the result I want to be able to restore the previous settings from backup. However, I notice that when I click on "restore from backup" it only gives me two options - my first ever backup from when I bought my iPhone back in March, and the latest backup. Everytime I plug my phone in, it replaces the latest backup with the current version of my phone. So after I make my changes and plug my iPhone in, my previous backup will be replaced with a backup of the new changes and I won't be able to restore it.
I have looked at my backup folder in finder, and indeed there are only 2 folders within it, one for march and the latest one. Is this normal? But then, how does anyone restore from previous versions?
Thanks for helping out!

I copied the folder but did not paste it immediately; I synced first and then pasted the folder. Did not realize that doing so would not paste the orginal folder but the updated folder, so I have lost my backup. Not very impressed. :/

How to restore from backup when there is always a code -50 error ?

I recently upgraded my iphone 4 from OS4 to OS5.
Everything went well until the phone prompts me to connect to itunes (the cable to itunes picture). itunes keeps on giving an error saying restore cannot be done and the code is -50.
I'm thinking of "restoring from backup" option in itunes, but is there a possibility of the error coming out again ? Currently I have the apps recovered, but not the contact list.

After reading your post I had a look at "man
reconstruct". I'm not clear about the "f" flag, you
suggest it, and the man page says "useful for
restoring backups" - but the example on the man page
does not use the "f" flag. I'm not sure whether I
should / shouldn't use it.
Up to you to decide whether to trust the man page or me
Just kidding. The -f flag will make sure subfolders containing messages will be take into account as well.
But you are saying
that if I just reconstruct the ONE mailbox then it is
only that one where I need to fix the ACLs? That is
much better!!
Yes, just that one. (Unless your database is already broken for some reason and you need to do a full reconstruct, but you should see this in the logs)

HT1766 i am trying to restore my iPad from a backup. I do not get the option of restoring from backup.... I only get restore to orginal settings?

I was attempting to update my ipad to the newest OS system and it crashed... I came back with it saying that it had an error and did not update. Now I only get the iTunes logo on the ipad witht he usb cord picture.
I have gone into iTunes & it says I have to do a restore. But it does not give me the RESTORE from Backup option. Only the Restore to Factory Settings. Is this normal?
Thank you for any help you can give me.
D

Marrtin S wrote:
Hi I am trying to restore my iphone from the itunes back and it is asking me for a password, I don't ever remember putting a password in. how do i get the password reset?
You can't get it reset; if you could there would be no point in having it. If you have an encrypted backup there are two ways this could have happened:
You checked "Encrypt Backup" in iTunes at some time in the past, either intentionally or by accident
You have a corporate MS Exchange account and your Exchange administrator installed a security profile on your phone that requires the phone'a contents to be encrypted. This, in turn, requires the backup to be encrypted for obvious reasons.
In either case you were prompted for a password the first time you backed up after whichever of these happened. So think about what you might have entered for a password at that time. Fortunately you get an unlimited number of tries. Other threads on this subject have shown that it is always a password known to the user, so it wasn't something made up by iTunes. Also, everyone who has figured it out has found it to be a different password type, so try your Apple ID password, your computer's login password, your WiFi password, your corporate domain password, etc. And try passwords that may have been changed since your first backup. As a last resort there is a professional password cracker available, but it isn't cheap - it's targeted at the law enforcement market - from Elcomsoft. There are also some scam password crackers available that don't actually work and possibly steal your information. It's likely that a developer of one or more of these will post a response with a link (possibly hidden) to their "product". So before clicking any links you might want to install the Web of Trust plugin that keeps track of scam sites and warns you. http://www.mywot.com.

Trying to restore ipod from one that died. But restore from backup is greyed out in the itunes menu.

I have latest version of itunes on Mavericks, a brand new ipod nano, and I am trying to restore my old dead ipod from its last backup onto the new ipod. The previous (dead) ipod was inherited from my daughter and is called "Kim's ipod" and I didn't get the option to initialise with the same name when I first connected it to itunes. I suspect that might be the problem.
Restoring from backup is greyed out in the file menu.
This strikes me as a situation that shouldn't be too uncommon - I'm wondering what I am missing.
- How to restore a new ipod from the backup of a new one
- Why is the restore from backup option greyed out
- Or, how to reinitialise the ipod so that the new one can have the same name as the old one in order to back it up.
Or anything else that I might have missed. FYIY the new ipod is NOT in recovery mode.

Hmm. I came to realise iTune Match had downgraded 38 of my tracks, which I'd ripped from my own CDs long ago, with 256kbps versions. I do have backup for the tracks, so I'd like to delete these 38 tracks (I've made a Smart playlist of them), deleting them from iCloud too; then with Match turned off, recover my originals (Add to Library) from an old Mac.
Can't do it! As Richard Tench said at the top, from 27 July 2011, Edit > Delete is permanently grayed out if you have opted for iT Match. And for me on iTunes 10.6.3 (Lion 10.7.4), that's not all: Edit > Cut and Cmd-x both just produce the Bonk sound. My Macbook keyboard has no Del key either.
But all the above are only true with Match active. Store > Turn Off iTunes Match will ungrey Edit > Delete (& fn-bksp etc I imagine). So I would then be able to delete the tracks locally. But of course, if you turn off iT Match you can delete all you like locally, but they will still exist in iCloud, and if I turn on iT Match again, the lower-grade 256kbps ones will come down from the clouds to replace my CD-ripped ones again! Won't they?
Is that right? Is there any way to exclude these 38 tracks (out of ~6500) from iTunes Match so I can keep my better quality CD-ripped ones? (Other than using Alt-Launch & creating a separate iTunes fileset for the 38 tracks - as you might have guessed, some of them fall right in the middle of albums.) Help!
dw32

Restoring from Backup-"backup session failed"

Hello, everyone.
I recently upgraded to iOS 4.1, and now I can't restore my iPod from a backup.
When I attempt to, I get the error message:
"iTunes cannot restore "The Awesome iPod of Pure Awesomeness" because the backup session failed."
Yes, that's what I named my iPod.
After searching a bit, I couldn't find any threads in this forum or results from Google about how to resolve this. Could anyone here help me?
EDIT: To clarify, restoring from backup worked in all previous iOS versions.

As for the battery problem, if your ipod touch/iphone has multitasking capabilities, try holding down the home button for four seconds, finding the Game Center icon in the list of currently running background apps,then stopping the "Game Center" process in the background by tapping the minus sign at the top left of the icon. But I'm also annoyed at this firmware update.

I did a restore from backup and lost all of my picture and videos from last night. Can anyone please tell me how to get them back from the cloud?

I did a restore from backup this morning. After it completed the restore I lost all of my pics and videos from Saturday. Can anyone assist in retrieving my files from iCloud? Thank you.

Have you not backed up or transferred your movies to your computer at any point before you dropped your old iPad?
If the only copy of these movies was on the old iPad, and that iPad is now gone, then so are the movies that were on it.

Hello. I have updated my iphone 4 to ios7 after doing a backup to itunes. I am caught in a loop of being asked to 'restore from backup' as part of setup and that restore failing because the phone already has it's content I believe. Please help if you can.

Hi. I have an iphone 4 that I have just installed ios7 onto. I had backed up the phone prior.
After the software install the phone rebooted and showed the 'Hello' setup. I am stuck because as part of the setup it asks me to 'restore from backup via itunes". I dont understand why i need to do this as I thought the ios7 install procedure would restore the phone with it's content.
I tried to restore from backup but it says I cant because there is not enough space on the phone. If I connect the phone to itunes, it shows that the phone has all my content, especially since iphoto launches and I can see all the photos it wants to download to iphoto off the phone.
I am caught in a loop. My phone has it's content, but the startup procedure on the phone will not let me progress until I have restored from backup via itunes. But it cant because the phone has no space!!
The only other option it gives is 'Set up as new phone".
Can anyone help please. Thanks.

You should be syncing your contacts with an app on your computer or cloud service (iCloud, Gmail, Yahoo, etc), and not relying on a backup. If you haven't been doing this, start now and then restore your old backup. You will then be able to sync the new contacts back into the phone. However, you will lose all messages, etc newer thant the backup.

ITunes only gives iPhone 5 the option to restore from backup or eject

I know this question has been asked in the past, and I have read many threads and articles on this question, but I still have not been able to find a way to backup my iPhone 5 (running iOS 6.1.2) to my computer without losing all the data on it.
Brief explanation of my problem.
I purchased an iPhone 5 new back in December 2012 Removed it from the box, powered it on and started entering my contacts from my old (non-smart) phone by hand. After done entering my contacts, I then proceeded to setup Messages, iTunes, the App store etc with the Apple ID of my wife's phone since we really don't have a need for separate Apple ID's.
All works fine with all our Apple iOS devices.
My problem lies with me not being able to plug my iPhone 5 into my computer and being able to make a backup to the computer. No matter what computer I plug the iPhone 5 into, I get the Welcome to Your New iPhone screen. If I right-click on the phone in the left hand column, my only options are Eject (or Restore from backup... if I plug the iPhone 5 into the same computer that my wife's iPhone has been backed up to) as seen in this image.
How do I get the phone to be recognized by my computer so I can do a backup to the computer like my wife's iPhone. I currently do NOT have a backup anywhere of my iPhone 5?
Is the only time you can associate an iOS device to a computer is when it is brand new before being used?
By comparison, I can plug my iPad 2 (running iOS 6.1.3) into any computer (be it the one it is synced and backed up to, or a completely different machine) and iTunes will show the device, ask to update the firmware if an update is needed, and allow me to see what is currently installed, drag and drop items to certain apps that allow it, see the breakdown at the bottom of the screen as to what percent of music, apps, pictures, etc are installed on it and such.
So, why can't I see my iPhone 5 in the same manner when I connect it to a computer?
Any and all advice greatly appreciated.
If any further info is needed, I will be glad to supply it.
Thanks in advance to all that respond.
- Dan

I would like to preface that I have NOT tried what I am about to post.
I came across this forum post that seems to answer the question I originally posted above.
The post is will itunes erase my iphone if I set it up as new?
Based on this post, it seems that if I create a new library using the hold Shift Key while starting ITunes and then selecting Create library, and then starting iTunes in this new library, when connecting my iphone I should be able to select the Setup as new and then based on the postings in the above link, give the phone a name and it should backup the phone without deleting anything from it.
Again, I have not tried this myself as I finally broke down and created a new user on my PC to do the backup. I came across this link after I had finished my backup.
Just thought someone might find this useful.
Dan

I updated the software of my iPhone 4s, but now iTunes says my computer is synced with another device, even after I click "restore from backup."

I've selected the "restore from backup" button numerous times, but iTunes continues to give me the message, "This computer has previously been synced with another device." It then gives me the option to set up as a new phone or restore from backup. I want to put my music and apps back onto my phone! How can I get my computer to recognize my phone again?

I found this article some time ago when I was trying to help someone else in this same situation. This is a copy and paste from the website. The website is provided below for you to read before you try this.
Plug your phone into iTunes
Click setup as a new device
Immediately unplug your phone from the computer
Give it about 30 seconds and iTunes will give a message (I don’t remember the specific, but regarding you unplugging the device and it not completing)
Plug your phone back in
Viola! no restore occurred and you can access everything again
This computer has previously synced with an iPhone or another iOS device.

I had to re-install XP on my laptop. I installed itunes. Now I want to restore my music from backup CD's. But the option device under file is greyed out. I can't select restore from backup. How do I make the restore option active. I have an ipod nano

I had to re-install XP on my laptop. I then installed itunes again. Now I want to restore my music from backup CD's. But the option device under file is greyed out. I can't select restore from backup. How do I make the restore option active? i have an IPOD nano.

I think it's QuickTime player causing the problem, when I try to open it I get the windows error that an error has occured
Let's try swapping out your QuickTime again, taking a few extra explicit precautions this time.
Head into your Add/Remove programs. uninstall QuickTime.
Next, we’ll manually remove any leftover program files and folders.
1. On the Start menu, click My Computer (or double-click My Computer on the Desktop).
2. In My Computer, open Local Disk.
3. Open Program Files.
4. Right-click on the QuickTime folder and click Delete from the shortcut menu.
5. Navigate to C:\Windows\system32\.
6. Remove the files QuickTime.qts and QuicktimeVR.qtx. (If “Hide filename extensions for known file types” is enabled on the PC, then those two files will appear as “QuickTime” and QuickTimeVR”.)
7. Restart your computer.
Now download and save a copy of the latest standalone QuickTime installer to your hard drive. (We'll run the install from there rather than online.)
Latest Quicktime Installers … get the one that doesn’t mention iTunes
Switch off antivirus and antispyware applications prior to the install. Start the install by doubleclicking the QuickTimeInstaller.exe.
If that install goes through okay, restart the PC and try launching iTunes again. Does your iTunes launch properly now?
(If you get an error message on the QuickTime uninstall or standalone reinstall, let us know what it says. Include error message numbers if you're getting any.)

No restore from backup option in iTunes after ios 5 installation

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