No ringing while connecting to a number on an iphone 5 ATT but they can hear me and I can not hear them.

I have an iphone 5 with ATT and sometimes (very randomly) when making a call, it does not make a ringing sound (like it is not connecting), but it has connected and the other person can hear me but I can't hear them at all. When I do try and say "hello" to see if they can hear me all I hear is my own voice echoing back. Other times the phone conncts and rings immediately and I know then that the call is working.
I actually got it to do this while on the phone on my landline with applecare. I did all of the resets with Apple and they determined it was a hardware problem and I received a new phone. It seemed to be ok, but three days after activating it, the same thing happened. There does not seem to be any common factor. It happens with landlines, cell phones, inside, outside and it does not always do it to the same number twice. It is a complete crap shoot. I have noticed that is it much more likely to happen if I go through "contacts" or "recents" to make the call. It has also happened a few times when using Siri to call. I never know until I don't hear the ringing sound that the call is messed up. This is awful when trying to contact a business and you have to keep calling them back. Anyone else?

Thank you for taking the time to reply! Yes. I did back up the first phone in itunes and updated the new phone with that information. During the diagnostics with apple on the first phone, I did completely wipe the phone clean and it still had the same problem --- again randomly. The technician today did want to do a complete factory reset on this phone but my question is if it is something that I am re-loading on the phone, how do we know what it is?! Also, if the other phone acted up without anything on it before I was hesistant to do it again. It is a lengthy process! I was to try and use the phone without the case (otterbox defender) and see if it would mess up --- which it did. So it's not the case. I am still wondering if it is an ATT/iphone issue. Again - thanks for your help!

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Hi Dire Dawa,
If the screen on your iPhone isn't responding, you may find the following article helpful:
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http://support.apple.com/kb/ts3281
Regards,
- Brenden

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My iPad shows it is connected to the Internet wherever there is free wifi but it is getting up and I can't get it to work? I tried rebooting but it didn't help. Any suggestions?

Some things to try first:
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3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
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~~~~~~~~~~~~~~~~~~~~~~~~~
iOS 6 Wifi Problems/Fixes
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

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 Cheers, Tom

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link.

Go step by step and test.
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Kyderbylove wrote:
I locked my iphone 4s, I forgot the passcode and it says disabled connect to itunes. I have some very important information on the phone I can't lose, How can I retrieve that information if the phone was not backed up to icloud of my mac?
You can't. If your phone is disabled, the data has already been erased...that's the whole point of the passcode. Your only option now is:
Turn your phone off, then force it into recovery mode & restore it:
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No ringing while connecting to a number on an iphone 5 ATT but they can hear me and I can not hear them.

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