No send option when using the reply function

Hi Folks
Hoping you smart uber users can help me with my 'no send' issue.
This is a new issue. I can only guess the issue (no send option) stems from the recent update of desktop manager version 4.3 I performed 3 days ago.
Desktop manager running on XP SP2 including all Microsoft routine updates.
Snapshot of the troubleshooting I attempted to fix issue.
1. Remove and reinstall battery - issue still not resolved - and register again
2. Options - for those who are novice, the icon looks like a wrench
A) Selected advanced options, then Service Book and deleted the all list in the service book except for the provisioning option
B) selected Host routing table and selected register now
Have any of you had a similar issue and can you help. thanks
B

Register Now wont resend service books to your device. Have your BES admin resend them (if applicable) or log into your BIS site and resend them to yourself.

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[email protected]

Since installing LTR 5.4, which I've now upgraded to 5.6, I've encountered repeated slowness and malfunctions in operations, especially when using the Compare View function and the Tab key to open and close the right and left side panels. Such problems never arose during two years of using LTR-4 and nothing else has changed on my computer. I have a pretty simple system with only a few plug-ins, which are usually not in operation. I have 12GB of RAM in my Windows 7 PC. I could illustrate these problems with screen shots if you would tell me how to submit screen shots. Otherwise I will try to describe the problems in words.
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Gurus in The Lightroom Forum have examined Task Manager data showing Processes running and Performance indicators and they see nothing wrong. I could also send screen shots of this data.
At this point, the only way I can process my images is to work 30-40 minutes and then shut down everything, exit, and re-start LTR. This is not normal. I hope you can find the cause, and then the solution. If you would like to see my screen shots, tell me how to submit them.
Ollie
[email protected]

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