No Serial Number, problem after reactivating on new macbook

Hi there,
i have a problem reactivating cs6 after i changed to a new macbook. I deactivated cs6 on my old macbook which i used as the secound computer on one license. When starting AFX after activating my acount a serial number is asked for. I don´t have any serial because I took the switch offer coming from final cut pro.
what to do?
thanks, chris

You need to contact Adobe Support either by chat or via phone when you have serial number and activation issues.
Here are some links to help make contact:
http://www.adobe.com/support/chat/ivrchat.html
http://www.adobe.com/support/download-install/supportinfo/

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Help - Photoshop serial number problems after Premiere demo- AIR ??

Hi- Ive been a licensed owner of Photoshop since 1997. In 2003, because I was a teacher on the east coast for an accredited school on the west coast that had students in my area, I bought CS1 for my (2) new identical XP computers. In 2007, I bought (2) new indentical Windows Vista computers and installed CS1 on one of them and used it until the C drive (Seagate series 7200.1) crashed in May of 2010. I then re-installed CS1 onto that Vista machine and used it with no problems until January of 2011 when I installed a demo of Adobe Premiere video editing software. Shortly after installing the Premiere demo software, I got a pop up that said to "Re-activate Photoshop".
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Mmh, sounds like Adobe AIR has meddled with your local port/ socket configuration. That would also explain the jibberish in your serial input field - it cannot properly connect to the activation service and only spits out the URI path. Have you tried booting in safe mode sans network support? This may allow to get rid of Adobe AIR... Otehr than that the opposite may work - download the manual AIR installer, run it, let AIR run it's update and then try to uninstall it from there.
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Serial number problem after upgrade to Mavericks

My old CS5 Photoshop v. 12.0.4 works fine in an old Mac computer with OSX Snow Leopard, but after transfer to a new Mac with OSX Mavericks whenever I try to open Photoshop it asks for a serial number I no longer have. Bought Photoshop years ago, never registered it because I only had dialup internet in those days (and my rural DSL line still crawls at 1.5 speed), install discs and box are nowhere to be found and I don't want to upgrade to a newer version. Just want to use my old Photoshop like I did before, without Cloud or any other nonsense. Can I I get a new serial number or how do I activate it?

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If, however, you lost your serial # but have the product installed and activated using a genuine serial # you can launch Photoshop and select Help>Product Registration... to register the serial # with your Adobe ID. You can then log into your Adobe account on Adobe.com to retrieve your serial #. (Note: It takes about 5-10 minutes for the serial to show up in your My Products of your Adobe account when you register this way)
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This comes up frequently.
http://discussions.apple.com/search.jspa?objID=f1201&search=Go&q=lost+serial
From the first thread in that list:
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Following many reinstallations when transfering my complete catalog of PE 8, I now receive this message when switching fron Organizer to Editor:
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What should I do since I do not want to to deactivate now on my old PC before I am completely sure of the transfer. So I must continue workig for now.
Beside my intention woul be to up grade to PE 10 some day, Should I do it now in order to solve everyting? In that case what w will happen with the old catalog? Must I keep version 8 on the PC?
Help please

It does’nt seem to cover PE 8 so it does not solve my problem.
Help!
De : Preran [email protected]
Envoyé : 1 décembre 2011 11:02
À : Jean- Pierre Lemonde
Objet : serial number request after transfer
Re: serial number request after transfer
created by Preran <http://forums.adobe.com/people/Preran> in Downloading, Installing, Setting Up - View the full discussion <http://forums.adobe.com/message/4057212#4057212

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I purchased the download version of P.E. v 4 and
installed it including entering the serial number.
Long story short - I had "issues" so Adobe agreed to
send me the CD version via the mail. I faxed the
"Software Destruction" agreement and trashed the
download version. I have now installed (several
times) the CD version but it never asks me for the
serial number. After the install, when I launch P.E.
I see the old serial number. What's up? I can't find
any help from Adobe on-line and they are closed until
Monday. Any ideas on how I get that old serial number
out and the new one in? Thanks for your help in
advance....Karen
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I had to purchase a new computer. My Photoshop serial number does work on my new computer.

I ha t to purchase a new computer with Windows 8.0. Now my PHOTOSHOP serial number does work on the new computer how do I fix this problem?

Hello James,
I am sorry, but CS3 is not compatible with Windows 8.
Creative Suite 3 has been released Early 2007 and Windows 8 has been released Mid 2012.
When Windows 8 came out, we had just released our Creative Suite 6.
CS3 under Windows 8 may be installed, activated and used, that may happened for some customers, but we know due to the difference of the files system of these 2 products that it is unstable.
You could downgrade your operating system to Windows Vista or Windows 7 to have the CS3 working.
There is also an option to purchase a first-year discounted version of the new Adobe Creative Cloud membership due to your ownership of the CS3.
If you wish to have more information, please go to https://creative.adobe.com/plans
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Pls help me with Mac and had a trial serial number problems

Hi,
I downloaded first the trial version of Photoshop, after 30 days finished but the icon still remained.
Now, when purchased a creative suite 4 Designe premium, installed, all programs are fine, just the photoshop not working, asking for serial number but when I type the right numbers, doesn`t accept.
What can I do? any idea?
to uninstall the photoshop and install again?
but if I have the other programs working and installed?

Hi,thank you, that is fine, just not so quick but I resolved the problem alone.Thanks anyway you helped me.Eva
Date: Sat, 1 Aug 2009 11:53:58 -0600
From: [email protected]
To: [email protected]
Subject: Pls help me with Mac and had a trial serial number problems
Hello, Eva. For CS4 problems, you need to ask in the Photoshop forum (this is the Photoshop Elements forum). It's here:
http://forums.adobe.com/community/photoshop/photoshop_macintosh
Good luck!
>

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Was it repaired at Apple or an authorized service provider?
You need to contact the repair place/store and/or call Apple and make them aware of the problem - sooner rather than later. Make sure you give them the repair/case number so they can find the paperwork for it.
I had a logic board replaced and the tech also did not do anything - I called Apple and the tech came back to my house to take care of it. It's important because you want to make sure that your Applecare is being associated with the right serial number.

I have aperture 3.2.4 on my laptop and have the serial number, but just bought a new MAC and I can't get the Ver 3.0 link to work. Anyone know how to move it from my laptop to our new mac?

I have aperture 3.2.4 on my laptop and have the serial number, but just bought a new MAC and I can't get the Ver 3.0 link to work. Anyone know how to move it from my laptop to our new mac?

I am talking about the Ver 3 download link that came with the purchase email.
That link is no longer available. Use "Migration Assistant" to copy your Applications from your old mac to the new Mac, then immediately run software update. Aperture Version 3.2 will not run on your new mac with Mavericks, you will have to Upgrade to version 3.4.5 at least - you can download this update from the Support page: Aperture 3.4.5
Then launch Aperture and enter your registration key and try now too update from version 3.4.5 to 3.5 from the AppStore. The AppStore will change your Aperture registration to an AppStore version, so you will able to reinstall by downloading from the AppSTore in future.
If you want transfer only Aperture and no other applications, do it manually: You will have to copy not only the application but folders from the libraries as well:
/Applications/Aperture.app
/Library/Application Support/Aperture/
~/Library/Application Support/Aperture/
Leonie

I see that i have a problem after installing my new hard drive on my macbook pro mid 2009 version. I put a new hard drive, with all of my information from my old drive installed on it, into the computer. but now have the blinking question mark folder

i see that i have a problem after installing my new hard drive on my macbook pro mid 2009 version. I put a new hard drive, with all of my information from my old drive installed on it, into the computer. but now have the blinking question mark folder. I see that it means that it isn't reading the new hard drive.
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It means there is no bootable system on the drive. If you still have access to the old drive, then I suggest you boot from it then clone it to the new internal drive. Use OPTION boot to boot from the Recovery HD on the old drive:
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
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I have a Serial Number which worked fine on my MacBook Pro but does not work on my desktop PC (Win 7). What is the problem?

I have a Serial Number which worked fine on my MacBook Pro but does not work on my desktop PC (Win 7). What is the problem?

You haven't identified the version so I can't tell if offering you contact options for Adobe Support will be of use to you. But they will likely be your only hope of getting resolution unless you just happen to be using the wrong number as the serial number.
For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )
Phone support | Orders, returns exchanges
http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

No Serial Number, problem after reactivating on new macbook

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