No serial # on packaging, can't register APSE 10 that I bought at Best Buy today, have tried for Hou

Have tried for hours to install Adobe Photoshop Elements 10. I bought it at Best Buy today. There is no serial number on the packaging. There is one on the receipt but it includes alpha and numeric and the registration request for a serial number does not accept alpha.
Very frustrating, I needed to us the product ASAP.

You have a redemption code, which is used to retrieve the serial number. See this Adobe document:
http://helpx.adobe.com/photoshop-elements/kb/serial-number-retrieval-process-faq.html
Ken

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<Edited by Host>

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No serial # on packaging, can't register APSE 10 that I bought at Best Buy today, have tried for Hou

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