No service - activation delay

Can anyone suggest how to get action out of BT. My previous broadband has been disconnected on the first planned activation date (presumably instructed by BT) - but now I'm told there is a problem with activating the BT service and the next time I can expect an update (note no promise of a resolution) is in SIX days. So appalled and regretting my decision to join BT. Have tried the live chat people but they can only give me this info and advise me to call some order desk in the morning. Any advice or suggestions? Frankly I find it unbelievably bad

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Message was edited by:
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No service - activation delay

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