No Service for 3 days now

I've called in multiple times about my internet. A tech came out once and told me that another tech cut my line. No one knows why? He then reconnected my service and it worked for a day or two but now my services are down again. My bill is paid and all that can be offered is $15.00. I stream majority of my tv so for my Internet to be off is not good. I spoke with a floor supervisor who told me" technology fails ma'am and there's nothing he can do about it: Nathan. I understand technology fails but how many times does a tech fail is my latest question. I stream my music, my movies and TV but now I come home to nothing. I'm paying for all of my services that I can not use because of a human error that continues to happen. I have patience but it's becoming thin with at&t. I expect time warner to be like this but not y'all. What am I supposed to do?

Send a PM(private message) to ATT Uverse Care

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