No Service on Lumia 920

Hi i'm new here. I swapped my new Motorla for a friends Lumia 920 and managed to get it unlocked successfully. However when I put in my O2 simcard it shows O2 in the phone tile briefly but then shows "no Service". It shows 5 bars on the signal strength icon with a no entry sign over it.
Anyone come across this problem?
Many thanks

I bought this phone two weeks ago. Set it up and everything worked fine. Five days later, following an over the air update, I have been plagued by 'no signal' for 99% of the time.
I trawled the internet and found that there had been a problem with firmware version 1308 in the USA. I checked what firmware version I had and it is the same. A further trawl shows that people are having the problem over here as well.
I have been onto Nokia who finally acknowledged the problem and to be patient until a fix is released, Hopefully, because a fix has already been written for the USA, it won't be long to be released here. Having said that, O2 from my experience, seem to take an extraordinary long time to release software updates.
I believe this is the best [Windows] phone on the market and I don't want to give it up, so I shall have to be patient, I guess. I just wish that Nokia and O2 would release a statement and keep their customers informed.

Similar Messages

No Service with Lumia 920

Hi,
I've bought a separate unlocked Lumia 920, and using it with T-Mobile NL. I've only been roaming in other countries (Bosnia at the moment). It used to work fine, but since the last 3 days I get 'no service', after seeing the local provider shortly connected (Everywhere in the country so far), I get a 'No Service' icon.
The connectivity icon consists of several dimmed bars with a 'stop' sign in the middle.
I can manually search for network providers, but can't seem to connect to any of them.
The software is updated to the latest version available AFAIK.
I've tried soft resets, all possible different roaming settings (on/off/2g/3g/4g)
Any idea what might be going on?

Hi
I have the same issue and we are not alone however i dont see Nokia coming with any communication about this.
2 links that state this clearly are following from WPcentral :
http://forums.wpcentral.com/nokia-lumia-920/232971-2.htm
and
http://forums.wpcentral.com/nokia-lumia-920/237951-nokia-lumia-920-still-have-no-service-issue-after...

Lumia 920 / Problem with Store App

Right after I bought my Lumia 920, a added few applications (viber, instagram, etc.) using store app.
After few days, everytime I tried to open Store App, or even visit the market page using browser on my device, I got the same message:
''Service unavailable at the moment. Check again in a little while.''
My phone is totally blocked for downloading new Apps. I'm not able to, for example update ''What's Up'' App beacuse it's redirecting me automatically to Store. This haven't been changed for a while, about month or two. I even updated phone regulary once update was available, nothing changed after that. All other stuff is working perfectlly, so I'm not sure what could be the problem.
Can anyone help?
Thanks!

Is everything ok with your Microsoft account? You didn't change your password recently or anything like that? Try logging into your microsoft account just to make sure everything is ok.

Using my US Lumia 920 in Korea

Hello,
I'm currently stationed overseas in South Korea and I brought my Lumia 920 with from the USA. Before I left, I called AT&T and requested my unlock code so I could utilize the phone overseas without having to buy another one. After unlocking it and getting the my new service, I cannot access the data network at all with the new carrier. I receive calls and texts just fine, just no data network access. What, if anything can I do to correct this?

Your 920 should automatically obtain the apn settings from the sim card if the sim card supports this feature. If not then you will need to get the settings from the network and set it manually at Settings>Access Point>Add

Discovered cause of Battery Drain lumia 920/820

Hi,
I just registered to tell you following:
I discovered the culprit that is responsible for the "semi random" battery drain.
@Home my Lumia 820 "shines" with a good battery life.
@Work:
- without any additional Installed app
- no active background task (except standard entries: "extras+info" and Nokia Music)
- every (backround)sync disabled (mail, also xbox, music.....)
- display low
- disabled location service
- closing all apps with multiple clicks on back-button
- uninstalled skype
- disabled apps @ lockscreen
- battery saver on
- backup disabled
- nfc disabled
- microsoft account sync only 1x per day
- disabled roaming (my provider is a roaming monster :-) roams into networks of other providers).
- 2x fully discharged + fully charged + 12 hours on powersupply
- and every other suggested energysave option/action i could find on internet and here in forum -> except hardreset
With all above mentioned methods the battery still gets/got literally eaten away at work in IDLE.
I had it next to me with monitor off. Only checked once per hour and it died in ~8-11 hours. No call no message no nothing.
I was curious why it only happens at work: The difference of the network coverage is, that at home it is far more inferior. I have to search for a spot in my house where i can use it for calling somebody.
So Internet is not even an option (also no HSPA+ coverage throughout the village). Normally you would have less battery life at places with less connectivity. But not in that case.
I investigated further: on the way to work I use it for surfing ~50min - 1hour -> there i loose 7-9% of my battery. (very good result for driving with car => many connection losses)
As soon as I reach the city where the Lumia reaches the HSPA+ network it begins to drain veery fast.
HSPA+ needs much more power than UMTS and I guess normal HSPA!
I compared the behaviour with the Samsung Galaxy S3 (colleague's phone) and noticed a small but profound difference:
After you "wake" the S3 from idle it will show on the screen, that it uses UMTS and not HSPA/HSPA+... as soon as you start surfing or start an app that connects to the internet the S3 switches immediately to HSPA+. After a little time the Samsung switches back to UMTS.
The lumia behaves differently: It detects HSPA+ and uses it. Also in idle!?
I followed this obvious lead and wanted to disable HSPA/HSPA+ -> unfortunately it only lets you disable 3g as a whole (UMTS/HSPA) so I switched to 2G only.
While I am writing this my L820 is unplugged 6hours now and
after much heavier use than normal (mailing, surfing with 3g while driving 45min home [which dropped the charging-level multiple times faster than gaming!], 1h gaming, 10 minutes calling)
the remaining battery life is at 70% with estimated time remaining: 1day 7hours left (after writing the whole story it went up to 2days 4hours with 69%... but i guess thats because its idleing).
This behaviour is also the explanation why some people are affected and some aren't.
Summary of change: from initially 8hours idle and not even touching the phone -> to finally using it now with 70% after 6hours with 1day 7hours time remaining.
Additional info: I live in Austria (Europe; no kangaroos ;-)) --> so I have a Lumia 820 with the german firmware without the update, which was released in USA and Canada:
Revision: 1232.2109.1242.1001
So please implement a similar function like the Samsung S3 ... or just as a start: let us manually turn off UMTS, HSPA and HSPA+ separately! Surfing with 2g is no fun.
Sorry for the extensive and long story/facts ;-)
Regards
V4mp

I can confirm that my battery drain problem is related to LTE on my US Lumia 920, at home where signal is weak I get fantastic battery life, less than 2% drain an hour, lasts for well over a day with moderate usage. My work however is located in an LTE zone and as soon as I enter this area battery life becomes catastrophically bad, several times the phone has died on me before my shift even ends. Something like 15% drain per hour, sometimes worse., I pick up my phone and even though it has been completely idle for hours it is a bit warm to the touch. I have no idea what it is doing when it is just sitting there.
Trust me, I have tried all the tips from all the other users, none have worked. This is not a problem with background applications or some feature being switched on, I have tested this phone running bare bones no apps or a fully day on "battery saver" mode which seems to make no difference, the problem persists. The only way I can make it through the workday is if I put my phone into Airplane Mode, the drain then completely stops, again at less than 2% an hour.
I am amazingly frustrated by all this, my Lumia 900 never had this problem with LTE, I almost never gave the battery a second thought with my 900, but with the 920 I am constantly worried about being stuck with a dead phone, I have almost no apps installed on the phone because I am afraid of any additional drain on the battery. I have to put my phone in Airplane Mode if I plan on spending more than an hour in the civilized world, I am so unhappy with my experience and I really miss my Lumia 900. I really wish Nokia would acknowledge that this a problem with some 920 handsets, and it is a problem, we are all not suffering from some sort of mass delusion. I have spent weeks troubleshooting and trying to find the cause. I really don't know what to do at this point.

Streaming From Lumia 920 to TV

Hi All. I haven't posted anything here for quite a while which is a reflection of just how delighted I am with my Nokia Lumia 800 and now 920. Thank you Nokia and Microsoft!
My 920 is SUCH a step up from the 800! I'm going to hang on to the 800 as a spare should the 920 need servicing but, as of yet, there's absolutely no sign of any problems with either phone or their accessories - the wireless car charger being my favourite.
This post is to ask about streaming from the Lumia 920 to my television. I often use my 920 to browse the web etc whilst sitting in front of the TV when I can't be bothered to get up and wander around the house looking for my laptop. Is there a device I can plug into my Sony TV so that I can stream data to it from my Lumia 920? I would like to be able to use my TV to get a much larger image of whatever happens to be on my Lumia 920 screen.
I'm not sure where on the forum to post this so apologies in advance if I've got it wrong.
Colin

Unfortunate the 920 does not have a TV out facility. It is however possible to stream media wirelessly from your phone to any tv linked to your home network using an app called PlayTo.

Lumia 920, Black update, and Internet sharing not ...

I have a pair of Lumia 920s, both the developer edition given out at Microsoft Build 2012. Both updated to Lumia Black/gddr3 yesterday without any issues, both running on AT&T.
however, on one of them, the Internet Sharing no longer works, while on the other, it still works fine. I have swapped sim cards, and the problem stays with the one specific phone, and is not tied to the line.
I have reset and wiped the phone, and tried to reconfigure it (including reinstalling the spanish/mexico keyboard, which has solved this problem in the past).
I have checked access point configuration, and both match. Both are running on LTE. I'm at a loss how to get it working again, as I've been through everything that I know of to make it work.
Any thoughts?

I have the same problem only on mobile. Keeps asking to upgrade. Its like the phone doesn't know I have this service. Or the tmo,servers do not know that my account has paid for this. Funny part is,the customer services people say they can see I,have this feature on my acct. Pls jeep me,posted if you get a fix for this

Complaint regarding my Lumia 920

To the person responsible,
My name is Rana Abraham. I have a Lumia 920. IMEI number of the same is 3**************.
The problems with this handset is that it overheats when any application that
work based on internet is used.(The problem persists in both 2G and 3G). It overheats upto such an extent that
it can give you a decent burn if you make a call immediately after using any internet enabled application. The surprising fact is that the camera has not yet burst.. Also the battery drains superfast. From 100 to 25 percent in 20 mins if I use any Internet based application.
I have given it to the customer care centre thrice when it was still in the warranty period. But the problem is still at large. I am attaching the job sheet along with this. Now, when I called up Nokia call centre they are asking me to pay for the service because my product has ran out of warranty 8 days ago. Now, I dont know what my mistake is, If it was trusting Nokia. Kindly help
Regards,
Rana Abraham
MODERATOR'S NOTE: This post has been edited. We would like to inform you that we have removed the IMEI number of your phone & the attachment from your post as it is unwise to publish it publicly on this forum.
Attachments:
WP_20140103_001.jpg ‏1937 KB

It does sound like the phone needs to go back to care centre. Can you complain to them that the problem was not resolved the previous time! Explain fully and firmly and they may replace as they have not fulfilled their contract to properly repair it. Lumias do get hot, at present the 1520. I am using randomly gets very hot, but not as you describe enough to cause burn!!
If this was helpful please click Star for Kudos
Phone history :-3210, 3100, 3200, 6230i, N73, N95-8GB, N97, N8, Lumia800, Lumia920, Lumia620, Lumia820, Lumia1020, Lumia520, Lumia830, Lumia735

Has anyone got ATT Lumia 920 work on T-Mobile netw...

Hi there, I just got my Lumia 920 ATT unlocked, I got the 20 digits unlock code from ATT customer service. But I found it cannot get any signal after I push my T-Mobile SIM card in, it says "No service" and the signal bar is grayed out with a forbidden sign on it, even if I choose to join a network manually in celluar settings page. The most strange thing is, if I call someone using the T-Mobile SIM card, the signal comes back, and the call could be connected successfully, but after hang up, signal is gone again.
Any ideas? Thanks in advance.

strange.
so long as you put the tmo sim, then responded with the unlock code when prompted, you should be able to get good signal.
have you tried to do a reset of the device first?
when you put the tmo sim in the device, it should auto-configure the network used.
if not, try getting the lumia pusher like scoobyman said and be sure that the you do what he said. it should allow you to manually set-up the network. so not sure why you cannot set it up.

Lumia 920

Hi ,
I got my Lumia 920
Camera is good - Thanks Damien..
Build is great - Thanks my Finnish R&D team love u.
Software looks new- Thanks for sharing ur tech with WP to make it world clas...
32 GB GREAT..
.. but a few things which i had in earlier Nokia phones were missing
i got Lumia because i beleive Nokia will make thier apps available for Lumia as well even thought its windows
a) Profile- Normal/silent/Meeting/Custom were missing. is there a plan to enable it ?
b) Playlist functionality... the N8 was just updated with a beautiful music app can u please have something like that for nokia music app.
c) Music player doesn;t support equaliser my e71,5800,n8 can do i why cant lumia do it ?
d) please provide nokia internet radio for Lumia ... no good internet radio app available...
e) what about the screen saver with clock date info.. that should be a easy fix for Nokia can u please lets have it
f) Bluetooth on phone is not detected by my portable music player it can detect N8 though why ? is it a bug?
g) can u please add the photo and video editors to Lumia store under Nokia App.
h) Can u please introduce Nokia bubbles...
i) Also the Nokia Sleeping screen...
j) How to enable nokia offfline maps ?
k) I am in US not able to get free unlimited songs are promoted on website.
l) Also add a good video tutorial in the phone like u had for 5800 XM or at least good help like in N8...
m) can we have the drag down menu from all screens like new N8 fix which provides control for bluetooth,WIFI, mobile data, silent mode...and also NFC...
NFC is cool the data transfer of foto happened in seconds... please market this .
n) SWYPE is missing.. can u add that.
o) also on my 5800 and N8 there were a few songs and Videos that came with phone why noting in Lumia...
p) Does it support USB on the go ?
q) why no SD card external slot..
These are a few things which will make Nokia standout from the rest of the sheeps in the market.
I love nokia. In our company they were talking about using Windows phone it could be NOKIA as integration is easier with Desktop.
by giving users a difffernt BETTER experience like SYMBIAN Nokia can make a good comeback.
Please prrovide answers iff already available...
called customer service got transferred to Manila>Philliphines they didnt know the answers...
Any questions please mail [email protected] die hard Nokia supporter.
Regards
K.R
KR

a) Profile- Normal/silent/Meeting/Custom were missing. is there a plan to enable it ?
AGREE WITH YOU HERE. THERE IS JUST RING AND VIBRATE/RING/VIBRATE/SILENT   CURRENTLY ALL THE OPTIONS WE HAD WITH SYMBIAN ARE NOT AVAILABLE ON THE WINDOWSPHONE 8, WHICH IS NOT NECESSARILY A NOKIA CHALLENGE, BUT A WP8 CHALLENGE
i understand that, this is where nokia could provide a app like nokia Situations and a Nokia profile which would make it stand out in the crowd
b) Playlist functionality... the N8 was just updated with a beautiful music app can u please have something like that for nokia music app.
NOT SURE ABOUT THE LATEST NOKIA MUSIC APPLICATION ON SYMBIAN FOR THE N8, BUT THE NOKIA MUSIC ON THE LUMIA IS GREAT. AND IF YOU ARE IN THE USA, IT IS FREE.
I am waiting for the Customer service call back i have scheduled a call will check what they say. i dont want to reset phone. it messes up . doesnt work like new then. i have had issues in past
c) Music player doesn;t support equaliser my e71,5800,n8 can do i why cant lumia do it ?
THERE IS AN EQUALIZER ON THE 920, BUT IN ORDER FOR IT TO BE ACTIVATED, YOU HAVE TO USE A WIRED HEADSET CURRENTLY. EVEN ON BLUETOOTH, IT IS NOT ACTIVATED. I HOPE THAT THERE IS A SOFTWARE UPDATE TO FIX THIS AS WELL.
Lets see what does Nokia do with it... if they fix it like they fixed the signal problem last April
d) please provide nokia internet radio for Lumia ... no good internet radio app available...
e) what about the screen saver with clock date info.. that should be a easy fix for Nokia can u please lets have it
CURRENTLY A LIMITION, ONCE AGAIN OF THE WP8 OS. I TOO, HOPE THAT NOKIA CAN MAKE THAT A "UNIQUE" OPTION TO FURTHER DIFFERENTIATE ITSELF FROM ITS "COMPETITORS" ALSO SELLING WP8 DEVICES. I HAVE TO SAY, THIS I REALLY, REALLY MISS FROM MY N9.
f) Bluetooth on phone is not detected by my portable music player it can detect N8 though why ? is it a bug?
BE SURE THAT YOU HAVE BT TURNED ON. OTHER THAN THAT, IT WOULD PROBABLY DEPEND ON THE MUSIC PLAYER. WHICH I AM GUESSING THAT IS SOME TYPE OF SPEAKER BOX?
if it works with N8 that would mean the music players supports bluetooth. not sure What 920 is missing i read with WP8 there were file transfer issues.The music player is a portable bose music stand...
g) can u please add the photo and video editors to Lumia store under Nokia App.
h) Can u please introduce Nokia bubbles...
O o O o oo OO...
i) Also the Nokia Sleeping screen...
NOT SURE WHAT YOU MEAN BY THE NOKIA SLEEPING SCREEN, BUT IF YOU MEAN THE LOW POWER SCREEN, AGREED, BUT NOT THERE.
No Sleeping screen is where you have beautiful screen image simulation check link below
http://store.ovi.com/content/212990
j) How to enable nokia offfline maps ?
FIRST YOU WILL WANT TO MAKE SURE THAT YOU INSTALL THE MAPS FOR THE AREAS THAT YOU ARE GOING TO WANT TO VISIT.
I installed the maps i still get message u are not online , went online the system understood i had map then it says it can work offline.. didnt have this issue with N8. the GPS in Lumia and map app seem faster though..
OPEN NOKIA DRIVE/MENU/CONNECTION/TURN TO OFF FOR OFFLINE USAGE
k) I am in US not able to get free unlimited songs are promoted on website.
I AM IN THE USA AS WELL.   SEEMS TO WORK SWELL HERE. OPEN THE NOKIA MUSIC AND SEARCH, JUST LIKE PANDORA. MAYBE CHECK YOUR LANGUAGE SETTINGS TO BE SURE THAT ALL OF THEM ARE SET TO UNITED STATES. I HAD THIS ISSUE IN THE BEGINING. THEN REBOOT.
I checked i dont see option in nokia music app. see N8 it has tabbed playlist/artist view. that looked cool to me
l) Also add a good video tutorial in the phone like u had for 5800 XM or at least good help like in N8...
...I THINK THAT FOR THE WORK THAT GOES INTO IT...AND MOST PEOPLE JUST DELETE IT OR NEVER VIEW IT....NOT NECESSARY. KIND OF LIKE INCLUDING A MANUAL THESE DAYS.
Yes but thats what made Nokia stand out from Appy and Sammy lets not loose the good work already put it.
m) can we have the drag down menu from all screens like new N8 fix which provides control for bluetooth,WIFI, mobile data, silent mode...and also NFC...
NO DRAG DOWN, BUT I UNDERSTAND YOUR FRUSTRATION.   THERE IS A CONNECTIONSAPPLICATION IN THE STORE THAT WORKS WELL THAT YOU CAN PIN INDIVIDUAL NEEDS TO YOUR SCREEN.
The nokia shortcut were much better i could just click to switch on switch off. the more i think about it the more i like N8 and think why did i go for something else...
NFC is cool the data transfer of foto happened in seconds... please market this .
YES!!! BUT I THINK THE INDUSTRY IS NOT GOING TO ADOPT THE NOKIA "NFC" TAG AND INSTEAD ARE GOING TO USE THE TAP TO SEND TYPE OF VERGIAGE AS THE SAMSUNG DEVICES USE THE SAME LANGUAGE THERE.
Industry is crazy they didnt heed even to SIM sugggestions by Nokia but if u have money u have power.. Knowledge and exp dont count these days. Nokia productts are safer robust i always stand by them Hope it becomes leader again and we get Phones like N8 symbian again with looooottttts of good functioanlity.
n) SWYPE is missing.. can u add that.
AND THE CONGREGATION SAID IN SYNC....AAAAAAAAWWWWMMMMMEEEEEEEEEN!
THERE IS A SWYPE APPLICATION IN THE STORE BUT THE IMPLEMENTATION IS REALLY QUITE POOR. I REALLY MISS THIS FROM MY ANDROID, SYMBIAN AND MEEGO DEVICES. I HOPE THERE WILL BE ENOUGH PRESSURE THAT MICROSOFT INCORPORATES IT.
AS FOR THE APPLE USERS, MOST DONT EVEN KNOW IT IS AVAILABLE TO USE, AND UNTIL APPLE INVENTS IT, THERE IS NO OTHER COMPETITOR TO FORCE IT. I WOULD ENCOURAGE YOU TO SEND A MESSAGE TO WP8 TEAM FROM MICROSOFT.
o) also on my 5800 and N8 there were a few songs and Videos that came with phone why noting in Lumia...
p) Does it support USB on the go ?
NOT SURE WHAT YOU MEAN BY USB ON THE GO, BUT YOU CAN CONNECT TO A PC ON WP8 AND STILL HAVE ACCESS TO THE OPEN PARTITIION ON THE DEIVCE THAT YOU CAN TRANSFER SONGS, VIDEOS, PICTURES, AND RINGTONES TO.
check the link below
http://www.engadget.com/2010/05/30/nokia-n8s-usb-on-the-go-support-demoed-lesser-phones-turned-in/
q) why no SD card external slot..
...CLOUD! VERY FEW DEVICES COMING OUT NOW ARE INCLUDING THIS OPTION AND IT IS MISSED. BUT THE CLOUD IS YOUR FRIEND, ESPECIALLY AS THE SPEEDS GET FASTER AND FASTER TO CONNECT TO IT.
but thats where i need a bigger data plan and pay more dollars later, SD card is better i think Sammy and HTC have it
called customer service got transferred to Manila>Philliphines they didnt know the answers...
THAT IS SEEMINGLY ALWAYS THE CASE. YOU GET BETTER AND FASTER CUSTOMER SERVICE FROM THE CUSTOMERS....HERE ON THE BOARD.
HOPE ALL THIS HELPED YOU.
BTW...YOUR MESSAGE WILL MOST LIKELY BE MODERATED FOR INCLUDING YOUR EMAIL.
KR

Lumia 920 capacative keys not working and case cra...

Hi,
I have trouble with all three capacative keys on my lumia 920. They work when phone is held in hand,
but when put on table they dont respod at all. Each time i want do do something with the phone i have to pick it up.
With that problem phone s case crakles and makes all kind of noises. It have half mm gap on left side of the screen. Took it to service, but they returned with remark "issues have not been noticed on device". They just repleaced software, but that didnt fix it. What to do?

Hi dejan385,
Welcome to the forum!
Did something happen to the phone prior to these issues? When did these issues start to happen? Just to verify, did you bring the phone to a local 3rd party repair center, or to a Nokia Care Point?
Since the phone has already undergone an initial assessment but the issue wasn't fixed, we suggest visitting other Nokia Care Points / Authorized Service Centers (if possible) to have it re-evaluated. Check this link for the global Nokia support page: Nokia Wayfinder
Let us know if you need further help.

Microsoft Lumia 920 Windows Phone 10 Technical Preview no network (with active sim card)

I updated the Nokia Lumia 920 to windows phone 10 last night and now doesn't recognise the sim card EE (T mobile uk) which is inserted inside it. What can I do to fix this?
I have tried resetting the phone this improved the network WIFI connection. But the phone still didn't recognise the SIM card.
Device Information
Model: Nokia
Mobile Operator: EE (so it recognises the operator?)
Software: Windows® 10 Mobile Technical Preview
OS Version: 10.0.12534.59
Firmware revision number: 3051.50009.1451.1028
Hardware revision: 6.5.0.0
Radio software version: 1.0.202184.3
Chip SOC version: 8960

Greetings Michael,
I performed the two functions you suggested, dism.exe
/online /cleanup-image /restorehealth stated "Error 0x800f0906 The Source files could not be downloaded. Use the
"source" option to specify the location of the files that are required to restore the feature. For more information on specifying a source location, see http://go.microsoft.com/fwlink/?LinkId=243077
Then, according to sfc /scannow, it stated: "Windows Resource Protection found corrupt files but was unable to fix some of them. Details are included in the CBS.log. Note that logging is currently not supported in offline servicing scenarios."
At this point. I may attempt to install the ISO on a flash drive, and perform a repair on the OS, unless you have some other advice! Thanks for your help!

Lumia 920 does not sync with Windows Phone for Mac

I cannot sync any item between my Lumia 920 and with Mac.
Many users indicated that the problem encountered when syncing the Lumia 920 with Windows Phone for Mac is resolved by using the option "Allow access to folder" to the iTunes library. However, I have tried several times with many folders but cannot sync anything between my phone and my Mac.
I also modified the security options of my Mac by allowing the Windows Phone app to access my computer but with not success.
Any suggestions?
Thanks
Solved!
Go to Solution.

Hi mate,
As of yet, this appears to be an unresolved issue, but as this is a user to user forum only for Nokia products and services, you will need to contact Microsoft directly.
You can do this by the link below:
http://windowsphone.uservoice.com

Lumia 920 on Black Amber - HERE Maps stops working

Hi,
After being trilled about updating and closing my applications using the X button on multi-tasking (finally!), I went into my Here Maps, or rather, I tried to open Here Maps, and it closed (probably an exception occurs and closes the app, just like when you develop WP apps).
So i've been searching the web.
Solutions that i've seen
1- Reset Phone (Done)
2- Soft Reset (Done)
3- Uninstall, Reinstall (Done)
4- Open while in Airplane/Removing SIM => still closes and crash
5- Uninstall Maps in Settings > Applications > Maps, I don't have Maps option (Even when I install/uninstall HERE Maps and/or HERE Drive+ and/or HERE Transit)
6- No updates available
7- Updated to latest version (I'm on black amber).
So after all that, i've been for 2 hours not able to solve my issue, which is (to recap):
Can't open HERE Maps on Lumia 920 (Black Amber), instantly crashes. I can still use Transit for getting my subway + bus infos, but can't use HERE Drive+ and Maps.
If there's anything more you need, please ask.
Thanks
Solved!
Go to Solution.

Dear Nokia support
All of my application which were integrated with maps are not working properly.
Unfortunatelly, there are no updates from Nokia on this issue.
Listed features are not working http://www.nokia.com/gb-en/phones/phone/lumia920/specifications/
Navigation
GPS and navigation4
Navigation features and services: HERE Drive+, HERE City Lens, HERE Maps, HERE Transit
Navigation features: Pin places to Start screen, Public transportation routing guidance, Reveal the surrounding places, Reviews, info and photos for places, Routing options, Save favourite destinations, Call, share and get directions to places, Free maps, Find upcoming departure times, See places through the camera viewfinder, Live traffic information, Automatic day/night view switching, Venue maps - shopping and transport centers, Offline maps, Online and offline favourites, Speed limit warnings, Free turn-by-turn walk navigation, Save and sync favs with HERE.com, Free global voice guided turn-by-turn drive navigation
Location technologies: A-GLONASS, A-GPS, Cellular and Wi-Fi network positioning, Magnetometer
Can you please advice me, how can I rollback to essential bing maps or any other maps?

Lumia 920 screen is not rotating even though it h...

My Nokia lumia 920 had been submitted to nokia care several times for the phone used to get hanged.I was told it will be allright.my phone had been kept in their servicing centre for more than a month but then the same problem persists.And then I submitted again but still the same problem again.This has been continuing for many months.
Finally the screen will not roatate when the phone is kept at horizontal or horizantal position.
How many times do I have to go to Nokia care?I feel it is one of the worst service wanting to trouble their consumers.

As this platform is a user to user board we can't do much for you here. I suggest you file a complaint with Nokia Care on this.
Click on the blue Star Icon below if my advice has helped you or press the 'Accept As Solution' link if I solved your problem..

No Service on Lumia 920

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