No setup on Photoshop elements dvd??

I purchased Photoshop Elements 12 at Best Buy.  I installed the DVD that came in the box.  According to the booklet and online instructions, I need to click "setup."  However, there is NO "setup."  I tried "install" and nothing happened.
What am I missing here?  I have been trying for over an hour to get it installed and it seems impossible.

use a file search utility to find setup.
or download the installation files,
Downloads available:
Suites and Programs:  CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat:  XI, X | 9,8 | 9 standard
Premiere Elements:  12 | 11, 10 | 9, 8, 7
Photoshop Elements:  12 | 11, 10 | 9,8,7
Lightroom:  5 | 4 | 3
Captivate:  8 | 7 | 6 | 5
Contribute:  CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.
window using the Lightroom 3 link to see those 'Important Instructions'.<

Similar Messages

  • Cannot not SETUP my Photoshop Elements 6 for Mac

    When I try to setup my Photoshop Elements 6 for Mac the following popup appears: "Java script alert, Critical errors were found in setup/incompatible payloads already installed/please see the setup log file for details."  What am I suppose to do?

    Manually remove any existing bits of adobe programs that you can find (don't forget to check places like library>application support), then run this:
    http://kb.adobe.com/selfservice/viewContent.do?externalId=kb402767&sliceId=2
    before trying the install again.

  • How do I save my setup for Photoshop Elements 11 that I created for category - sub-category - Keyword Tags

    how do I save my setup for Photoshop Elements 11 that I created for category - sub-category - Keyword Tags  I would like to use the setup for other Photoshop Elements

    First are you going to use the same keyword/categories hierarchy in the same Elements version (or newer)? If so, using the backup/restore process will also restore your hierarchy.
    If you want to create the same hierarchy in an older Elements version, it's possible to save that hierarchy in a special text file and to restore it in the new catalog in the destination computer. It's also possible to restore it in another catalog in the same computer.
    Look at the title bar of the keywords panel. Next to the '+' sign on the right, you see a small icon which opens a menu offering the option to save or to restore the text file.

  • Photoshop Elements 12 DVD contains no setup.exe file, just setup.xml files, won't install

    Newly opened boxed copy of Photoshop Elements 12 won't install on new installation of Win 8.1.  Turned off virus checking (which shouldn't be necessary), Searched files on DVD, unzipping payload files, including the temporary Premier software, and there are on setup.exe files anywhere.  Tried viewing XML files with browser, which readers xml.  Don't have time to investigate Adobe install procedure, which appears pretty sophisticated (I've written a few years ago).  Any clues?

    Thanks mytaxsite. Yes, I bought it at Costco, and of course have the serial number on the box.  I'm a Microsoft developer, and searched the DVD, copying the contents to a hard drive and unzipping the "payload" files.  I understand folder viewing filters and found lots of setup.xml files, which I could have used, with some difficulty, to see where Adobe wanted to put things.  But Adobe knows its installation procedure better than I ever will, and so tried to get tech support.  I even have full Photoshop CS5 on an adjacent machine, used by my daughter, but wanted to have basic editing functionality on a machine I use for film scanning. 
    I never allow anything to be installed without a dialog, whether from my own or a removable storage device.  The  Windows loader apparently didn't detect autoloading functionality and only offered me the options of viewing files and trying to find multimedia, if I recall (which, since it was irrelevant, I didn't note precisely). I just wanted to see the files anyway, at which point I was puzzled by the lack of setup.exe.  I did, as Adobe suggested, disable my virus scanning software, but not my firewall. It made no difference, and I expected none.  Though I've found no legitimate software that couldn't be loaded with virus scanning enabled. 
    I suspect your suggestion that I download fresh software from Adobe is the correct one.  It is what I expected Adobe Technical support to suggest. Having some confidence in this newish machine, with its newish, and almost unused, BluRay/DVD burner, and my care handling DVDs, I was guessing at some xml-based installation procedure that I might need to install.  Few Costco customers, not in the software business would know where to look, so I'm curious about how Adobe could ship something lacking the old-fashioned setup.exe, twenty+ year old technology based on the DOS shell?  On the other hand, if there are new standards for installation scripts, I would like to know what they are using. 

  • Trying to install Photoshop Elements v6 on my Mac from original DVD.

    Trying to install Photoshop Elements v6 on my Mac from original DVD. Error message "Set up error Setup has encountered an error and cannot continue. Contact Adobe Customer Support for assistance" I had inadvertantly binned the original copy of PSE 6. I have tried to remove the various 'bits and pieces' of PSE 6 but still get error message. Can I reinstall from a Time Machine Backup?
    I really need help with this!

    you can try using time machine and you can check other users experience using your os and pse 6, http://roaringapps.com/apps:table

  • Insane Photoshop Elements 12 installation setup

    I'm told in troubleshoot error # 1311 to copy the installation files to a different than the default installation path.  Which I may be able to do IF i knew which were the goddamned installation files!!!
    If installing Japanese, Chinese and/or Greek characters to my path is the problem, why isn't that problem better addressed by a change in the default installation setup script.  I am in Canada and speak ENGLISH and certainly don't care about those 3 languages.
    This is really amateur hour programming.
    Wake up Adobe.  You've been around a long time and certainly can afford to hire either better programmers  OR have a software quality control officer capable of figuring out that this is a REALLY, REALLY stupid way to do things.

    ReallyPissedOFF I am sorry that you have been facing a 1311 error when attempting to install Photoshop Elements 12.  I believe you have already identified the correct steps to perform but for your reference please see Error 1311, 1335, or 2350 "Source file not found...data1.cab" |Install Adobe products | Windows - http://helpx.adobe.com/creative-suite/kb/install-error-1311-1335-or.html.
    Regarding the installation files did you receive the software on DVD?  If so then you will want to copy the installation files.  If you downloaded Photoshop Elements 12 then by default the installation files will be saved to your User folder.
    Finally if you need to download a fresh copy of the installation files you download the trial at http://www.adobe.com/cfusion/tdrc/index.cfm?product=photoshop_elements&loc=en.

  • Adobe photoshop elements 6. Error setup 1402

    I cannot reinstall Adobe photoshop Elements 6 (CD) in my system OS Windows 7. The setup displays the following message;
    error 1402 Could not open key UNKNOW\component\DA42BC*************************\*************834F
    verify that you have suficient acces to that key, or contact you support personnel.
    Appreciate your help.

    Read through this help guide for creative suite which may help:
    http://helpx.adobe.com/creative-suite/kb/error-1401-1402-1404-or.html

  • I have bought a dvd of photoshop elements 12. I have installed it both as the licensed version and again as a trial version. I can open organiser but when I try to open editor it asks me to sign in. Ive tried it with my ID and also tried creating a new ID

    I have bought a dvd of photoshop elements 12. I have installed it both as the licensed version and again as a trial version. I can open organiser but when I try to open editor it asks me to sign in. Ive tried it with my ID and also tried creating a new ID with another email address. However i cant get past this screen  - it just freezes and wont load or do anything.

    Hi,
    Can you please elaborate what happens when you try to Sign in?
    Also , Can you please share the following logs at [email protected]:
    Go to %temp% folder and share PDApp.log , oobelib.log and amt3.log
    Thanks,
    Shikha

  • How can I use photoshop Elements 8 to make a DVD to play on a regular TV-DVD? [was:DVD-CD-r]

    How can I use photoshop Elements 8 to make a DVD that will show on a regular TV-DVD set-up

    You can't do this in PSE by itself. I'm assuming you have windows, so output your slideshow as a wmv file and then use Premiere Elements to finalize the disc, if you have that. If not, use whatever you do have (if you can burn DVDs, you have software). Even windows dvd maker will do this.

  • How do I install Photoshop Elements without a DVD player?

    I have purchased both Photoshop Elements & Premiere Elements which came as two DVDs. I don't have a DVD player, so how do I install it?

    Hello !
    Can we know which version you are trying to install?
    Also, Try this.
    Copy the DVD to a USB on any other computer, then use the USB to install the product.
    Thanks !

  • Is there an instruction sheet detailing how to install Photoshop Elements 13 (from a DVD disk), on a Windows 8.1 computer, and if so, where do I find it

    Is there an instruction sheet detailing how to install Photoshop Elements 13 (from a DVD disk), on a Windows 8.1 computer, and if so, where do I find it?

    Googled for an instruction sheet.  Got the following.
    https://helpx.adobe.com/photoshop-elements/getting-started/install-pse.html
    and
    https;//helpx.adobe.com/photoshop-elements/kb/photoshop-elements-installation-errors.html
    (Don't know why the second one didn't turn into a link, that's the url that printed out at the bottom of the page)
    In any case it doesn't matter.  I returned it to the store where I bought it.
    Rule #1; Don't use a product if the people who produce that product (software, hardware, etc.) don't properly support it.
    User forums and\or chat lines, are useful and may help.  But!  They do not constitute proper support (not for installation purposes anyway).

  • Install purchased Adobe Photoshop Elements 11 without DVD Drive

    I purchased Adobe Photoshop Elements 11 but I am unable to load it onto my Ultrabook as it does not have a DVD drive.
    Is there a way in which I could download Photoshope Elements from the Adobe Elements website using the serial number from my purchase?
    Thank you very much for your help!

    follow steps 0-6 and you will be able to download a trial:  http://prodesigntools.com/photoshop-elements-11-direct-download-links-pse-premiere-pre.htm l
    use your serial to activate.

  • How do I install Adobe Photoshop Elements 12 on new MacBook Pro without DVD drive?

    I just purchased my first MacBook Pro and am trying to get everything set up and installed. I purchased Adobe Photoshop Elements 12 and retrieved my serial number and have the redemption code -- but I can't figure out how to install Photoshop without a DVD drive. The Photoshop package I purchased only provides DVDs and I don't have a DVD drive. Is there a website I can go to to install Photoshop and enter my serial number or redemption code?

    Have you tried downloading the trial version and using your serial
    number to activate it?
    The trial version is a complete product and can be activated by
    inserting the valid serial number.
    Good luck.

  • Why wont Photoshop elements 12 save to DVD in MPEG2 format when I have Premiere Elements 12 package loaded onto pc also?

    I purchased the Adobe Photoshop Elements and Premiere Elements 12 package at Best Buy.  I created a slideshow within the Photoshop Elements Package.  When finished, I tried to save it using the instructions noted within the Help section of the Photoshop Elements 12 application.  The slideshow was saved outside of Adobe Premiere Elements. When I tried to playback the DVD to which the slideshow was burned, it wouldn't play in my regular DVD player or a Blue Ray DVD Player.  There is no instruction to import the slideshow into Premiere Elements prior to saving it to a DVD.  The WMV format that Adobe uses will not allow the DVD to play anywhere other than my PC, or another P.C.  The help section of the application states that the the file would automatically be converted into a MPEG2 format using the Photoshop application.  Please explain what I'm missing!!!  Desperate for help, as I have a family reunion this weekend,  The DVD  has 450 photos on it and the DVD was part of a gift package for the family.  Thanks in advance for any assistance.

    Hi,
    Can you please elaborate what happens when you try to Sign in?
    Also , Can you please share the following logs at [email protected]:
    Go to %temp% folder and share PDApp.log , oobelib.log and amt3.log
    Thanks,
    Shikha

  • Received adobe photoshop elements 12/adobe premiere elements 12 when I purchased a MacBook Pro.   The macBook Pro does not have a DVD player it is sold separately.     To install the program can I download a free trial version and then use the serial numb

    Received adobe photoshop elements 12/adobe premiere elements 12 when I purchased a MacBook Pro.   The macBook Pro does not have a DVD player it is sold separately.     To install the program can I download a free trial version and then use the serial numbers from the set I received?

    yes, that's exactly what you should do,
    Downloads available:
    Suites and Programs:  CC | CS6 | CS5.5 | CS5 | CS4 | CS3
    Acrobat:  XI, X | 9,8 | 9 standard
    Premiere Elements:  12 | 11, 10 | 9, 8, 7
    Photoshop Elements:  12 | 11, 10 | 9,8,7
    Lightroom:  5 | 4 | 3
    Captivate:  7 | 6 | 5
    Contribute:  CS5 | CS4, CS3
    Download and installation help for Adobe links
    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

Maybe you are looking for

  • How can I go to a specific date in the future other than by clicking one month at a time?

    Would like to go to a specific date several years from now and see what else I have scheduled (if any) or to see if that day is a holiday or even just to see what day of the week that day falls on. Can I do this in some way other than clicking on the

  • Save Data in ALV Report .

    Hello, Given below is my code *& Report  ZALV_TEST_SA                                                * REPORT  ZALV_TEST_SA NO STANDARD PAGE HEADING. *----------------------TYPE POOL OF ALV--------------------------------* TYPE-POOLS: SLIS. *--------

  • Pavilion dv6-7173er recovery disk

    Where can I find a recovery disk for: Model: Pavilion dv6-7173er Product #: B3R03EA#ACB OS: Windows 7 Home 64-Bit

  • Can't change gui language

    How can I change the gui language to german? I can use the german gui in my sql developer version 1.5. If I update the version 1.5 to 1.5.1 through the "Check for Updates" button, the gui is still displayed in german language. If I download the sql d

  • My App Store blocked by an ad of a game. How can I get rid of it?

    My App Store has been blocked by an ad of the game "Empire: Four Kingdoms". Can't enter the store. What can I do? Is there any way to block ads at all? Thanks for help YY