No SIA in CCM after BOE 4 installation on Win 2008 R2 Ent Server 64 Bit

Question

Hi,
I am trying install BOBJ 4 SP02 (full install not SP02 patch) downloaded from SMP with temporary keys provided at the same location.
OS : Win 2008 R2 Enterprise Server x 64 bit
BOBJ Files from SMP :
SBOP BI PLATFORM 4.0 SP02 SERVER WINDOWS (64B) 1 of 4
SBOP BI PLATFORM 4.0 SP02 SERVER WINDOWS (64B) 2 of 4
SBOP BI PLATFORM 4.0 SP02 SERVER WINDOWS (64B) 3 of 4
SBOP BI PLATFORM 4.0 SP02 SERVER WINDOWS (64B) 4 of 4 
Key : SBOP BI Platform 4.0 - Temporary Keys contains several keys so i used the one provided as BOE Premium (4 CPU)
Issue : Could not even see SIA in CCM , i only see BW Publisher in that. Even Tomcat is giving error rather than showing its home page.  As part of post installation system asked to reboot as well but
Regards,
Vamsi Ch
Edited by: VamsiKrishnaCh on Oct 2, 2011 12:13 AM

Answer 1

Hello Romain,
     Thanks for getting back to us.  When I tried to create a new SIA, I get the same error
"Server Host_Name:6400 not found or server may be down (FWM 01003) null".
I did notice in the Event Viewer a message like,
"SQLServerAgent could not be started (reason: Error creating a new session)."
Also, in the MS SQL server log file I see the following message,
"2011-10-31 11:05:31 - ! [298] SQLServer Error: 15247, User does not have permission to perform this action. [SQLSTATE 42000] (DisableAgentXPs)
2011-10-31 11:05:31 - ! [298] SQLServer Error: 229, The EXECUTE permission was denied on the object 'sp_sqlagent_has_server_access', database 'msdb', schema 'dbo'. [SQLSTATE 42000] (ConnIsLoginSysAdmin)
2011-10-31 11:05:31 - ! [298] SQLServer Error: 229, The EXECUTE permission was denied on the object 'sp_sqlagent_get_startup_info', database 'msdb', schema 'dbo'. [SQLSTATE 42000]
2011-10-31 11:05:31 - ! [298] SQLServer Error: 229, The UPDATE permission was denied on the object 'sysalerts', database 'msdb', schema 'dbo'. [SQLSTATE 42000] (DumpAndCheckServerVersion)
2011-10-31 11:05:31 - ! [298] SQLServer Error: 229, The INSERT permission was denied on the object 'syssessions', database 'msdb', schema 'dbo'. [SQLSTATE 42000]
2011-10-31 11:05:31 - ! [000] Error creating a new session
2011-10-31 11:05:31 - ? [098] SQLServerAgent terminated (normally)"
I read some where that I should use "SQL Server Management Studio" and change the security roles of the user that runs the agent service.
But, I don't see the "SQL Server Management Studio" application anywhere.
Thanks for all your help.
Regards,
Arvind