No signal from Airport

new imac has just arrived along with a wireless D-Link G ADSL2+ router from my service provider. I can connecct to the internet using the etehrnet cable connection with the router but not via airport.
When I open "internet connect" there is no signal showing in he signal level bars. When I try to select my network it sees Dlink Wireless and a few of what must be my neighbours networks.
It then asks for my WEP password which I enter.
I then get an error message saying "There was an error joining the Airport network "dlink Wireless".
Whats up here?. My service provider says that my airport card is duff. How can i check this?
Alternatively how do i prove it is a problem with their router.
Any help PLEASE?
thanks

You could test your card by attempting to join a neighbor's network if they aren't all locked.
If that doesn't work, this might help:
http://docs.info.apple.com/article.html?artnum=300538

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No signal from airport extreme after switching to optimum online

I am pretty new to macs and this is my first message posted. A few days ago I switched from Verizon FIOS to Optimum Online and they changed the modem to a Motoroal Surfboard model. As far as I can tell the wiring was done correctly, but now my airport continues to blink amber and I am not getting any signal from it. The only way it gets picked up is by connecting the ethernet from the airport directly to the my macbook. I tried doing a soft reset and a hard reset, but still no luck. Optimum Online is telling me that it is a mac problem, but that seems odd to me since it was working fine before they switched modems. I know the new modem works because I can access the internet directly through it. When I go through airport utility, it keeps telling me that I need a firmware update, but then it cancels out on me with Error Code 6737. Any ideas??
thanks,
Ralph

even flow wrote:
A few days ago I switched from Verizon FIOS to Optimum Online and they changed the modem to a Motorola Surfboard model. As far as I can tell the wiring was done correctly, but now my airport continues to blink amber and I am not getting any signal from it. The only way it gets picked up is by connecting the ethernet from the airport directly to the my macbook. I tried doing a soft reset and a hard reset, but still no luck. Optimum Online is telling me that it is a mac problem, but that seems odd to me since it was working fine before they switched modems. I know the new modem works because I can access the internet directly through it. When I go through airport utility, it keeps telling me that I need a firmware update, but then it cancels out on me with Error Code 6737. Any ideas?
Some thoughts that may help with your problem:
1) When you connect directly to your new modem, open the "Network" panel of System Preferences and check the "Built-in Ethernet" item to check the setting of the "Configure" drop-down list. It will probably be either "Using DHCP" or something mentioning "PPPoE". Your AirPort unit should be configured using the same method.
2) When you switch between having your computer connected to your modem and having your AirPort unit connected to the modem, you ought to cycle power on the modem. Some modems will lock onto the MAC address of the client device and will refuse to work with anything else until they are reset.

Wifi signal from Airport Extreme doesn't reach all areas of my house. Is there a way to extend it without sacrificing bandwidth? Airport Extreme version 7.6.1

The wifi signal from my Airport Extreme doesn't reach all areas of my house. Is there a way to extend it without sacrificing bandwidth? I have an Airport Extreme running version 7.6.1.

You will need to add another device like an AirPort Extreme to provide additional wireless coverage in the house.
The only way to preserve bandwidth on a network would be to connect the two AirPort Extremes using an Ethernet cable connection.
While you can "extend" using wireless only, typically half of the bandwidth on the network is sacrificed when you do this.

Reducing Strength of WiFi signal from Airport TimeCapsule

Hello Everyone,
I am using and Airport Time Capsule for backups and it is the main wireless router (not extended).
when I go outside of my appartement, I can still get good reception all around the building.
Is it possible to reduce the strength of the signal using Airport 6.3.2 under OSX 10.9.3? There are no settings for that but maybe I am missing something?
Thank you

I bet this option is turned on in the UK
Unfortunately, you lose the bet if you are running Lion, Mountain Lion, or Mavericks on your Mac(s).
Tell Apple what you want here, since it is extremely unlikely that anyone from Apple will ever see your post on a user-to-user support forum:
Apple - AirPort Extreme - Feedback

How to restore strength of signal from Airport Expresses on a network

I have a newly developed problem with the signal strength from two Airport Expresses drawing a wireless signal from an Airport Extreme downstairs near the router and an IMac. This network has been functioning well for some time. Recently I noted that the signal strength upstairs (for I Pods etc) was weak where it had previously been strong. The Airport Utility program reports that these AExpresses have been properly set up and report no problems (My Airport utility version was 4.something, in spite of supposedly being automatically upgraded, and when I checked "upgrades" that brought the response that there were none, even though the current version is 5.5.2, and I then went and got that upgrade anyway).
After fiddling with the upgraded Airport Utility, without knowing what I was doing, and possibly making the Airport Extreme reset itself, the strength of one of the Airport Expresses, (the one further away) increased almost to previous (normal?) levels, while the closer one stayed weak (the one Airport Utility calls "Base Station" even though, like the further Airport Express, it is an identical Airport Express wirelessly connected to the Airport Extreme downstairs). Both, incidentally are 8011n, if I have that right.
Please forgive this incoherent post, but I am confused about how to trouble shoot a network like this, when something is not going right. I have read a number of the support articles as well as posts in this discussion group, and have learned a lot in general, but not specifically for this problem.
Thanks Rick Ward

Ok, thanks for clarifying your network requirements with the AXns.
For both AXns to be successful in extending the AEBSn's wireless network they need to be within a 25+ dB SNR range of that AEBSn. SNR, or Signal to Noise Ratio, is the base station's Signal strength (in dBm) - Noise level (in dBm). Two primary reasons for low SNR values is Wi-Fi interference and obstacles (like walls/ceilings, etc.) that prevent a signal from passing through.
You can easily calculate the SNR value by using a utility like iStumbler. Ideally, you would run iStumbler on a laptop and take signal & noise measurements at both the location of the AEBSn and at the desired locations of the AXns (with the AXns powered-off). If the SNRs are 25+ dB, then you should be get good performance with placing an AXn there to extend the AEBSn's wireless network. If not, then you won't.
Also, remember, with the 802.11n AirPorts, think of the configuration of the extended network with the main router as the hub of a wheel and the extending routers as spokes on that wheel. You cannot extend the network in a serial fashion (main to relay to remote) in this configuration.

Can't read signal from airport

I can connect my macbook directly to the ethernet and the internet works. My airport reads the internet when I plug the ethernet into it also (green light). But my computer won't connect to the internet via the airport. What gives?

ok correction - the AX is NOT successfully connecting to the ISP. There is a green light on the AX, but when I run a network diagnostic through Safari, it says I have an airport detection, but there is a yellow light for network settings, and red lights for everything else (including ISP failed). I tried to configure the AX using airport utilities, but it says that IP is already in use? Not only that, now the airport utility will not detect my AX so I can reconfigure it. Aaaaaaahhhhhh
Again, the situation: the ISP must work because I can get the internet directly from the ethernet to my mac. But the airport is not able to send the signal to my mac.

Weak signal from Airport Express on extended network

I'm receiving only 2 bars from my Airport Express even with devices right next to it (see attached pics). I've reset the Airport Express and the extended network setup goes fine there's just a weak signal. If I take my devices to the modem router I get a full signal. Any ideas?
iPhone 5S
iPad Air 2
Cisco Linksys Dual band wireless N modem Gigabit router

The AirPort Express does work with virtually any wireless router for AirPlay or a remote printer.
Unfortunately, you must have missed the following clear statement in the product information for the AirPort Express regarding extending a network.
If you already have a wireless network in your home and want to extend its range, AirPort Express can help. Just place it in range of your primary base station — an AirPort Extreme, AirPort Time Capsule, or another AirPort Express
http://www.apple.com/airport-express/

Best bets to extend/boost signals from Airport and AP Extreme

I have a network that uses an Airport Extreme as a base station downstairs in a corner of the house and an Airport Express upstairs at the opposite end of the house. The Express was purchased to improve signal and range.
I get enough bandwidth to open/send emails upstairs and render webpages (albeit slowly) but I cannot stream any media. The upstairs signals on my iPad or iPhone is low.
I've been looking at some range extenders (like Netgear) but wanted to see if Apple people had a better idea. I want something easy to set up that is "fire and forget." Hence, I am skeptical about Netgear (or Linksys) for that matter.

First off, neither Netgear nor Linksys products would be compatible with Apple's "extend a wireless network" feature.
In general, the best location for an "extending" device is a point that is approximately 1/2 the distance from the AirPort Extreme and general area that needs more wireless coverage.
Reason.....The AirPort Express and other devices like them do not "boost" the signal. The "extend" or "repeat" the signal, so they can only "extend" the quality of signal that they receive.
Most users tend to locate the extending device much too far away from the main router for it to work effectively.
I suggest that you experiment a bit with different locations for the Express to see if performance will improve.
If it does not, then you'll need to look at another option like running an Ethernet cable from the AirPort Extreme to the AirPort Express, or if you can't run the cable, using a pair of Ethernet powerline adapters to send a pseudo Ethernet signal over the existing powerlines in your home.

Can't get wireless signal from Airport Express

I recently bought an Airport Extreme and Airport Express. The base station is in my office which is separate from my house so I bought an antenna from Macwireless.com. I'm able to play iTunes thru the Express perfectly but there's no wireless signal coming from the Express to connect to the internet. Does anyone have any idea what I can do to fix this?
After reading some other posts I found that my old wireless system wasn't acting up at all. It was Mac OS X 10.4.10. causing the disconnections to the internet. Great. Just great.

I'm able to play iTunes thru the Express perfectly but there's no wireless signal coming from the Express to connect to the internet. Does anyone have any idea what I can do to fix this?
If you have the Express and Extreme in a single Network there will be only one available network name to join. In that single wireless network the Express can be set up to extend range of network by using WDS, or simply as a wireless client that can print or use iTunes. If you check the Airport Utility help files it will give full documentation on how to set up either type of wireless network.

No signal from Airport Express

I have had my little Airport Express for 4 years and have loved it. I have had to unplug it and plug it back in (and the cable too) perhaps a half a dozen times over the years when I would find myself with signal but no connection. It was working fine last night. Today I am getting no signal and only a flashing yellow light. I have 1) unplugg it and the ethernet connection several times in several ways. 2) let it sit unplugged until it completly cooled down before trying the above, and 3) tried a hard reset.
End result, only flashing yellow light and no signal.
I am working from my cable modem plugged directly into my laptop now.
Interestingly my old desktop eMac also will not turn on. They were both plugged into the same surge protector, as is a clock that I found blinking, and my cable modem, which is fine. The eMac has occasionally done this before. Given enough time, it starts up again, though so far not yet today.
Any ideas? Is my airport Express dead?

Unfortunately, the solid amber light is likely a symptom that the Express has experienced an internal component failure.
Try a Factory Default Reset as follows to see if you can unlock the device.
Power down the Express for at least 15-20 minutes
Hold in the reset button and keep holding it in for another 10-12 seconds while you plug the Express back in to power
Release the reset button
If you have a slow, blinking amber light after 40-45 seconds, the Express may be OK. If the light stays solid amber after a several tries on the default reset, I'm afraid that it will need to be replaced.

Can I use Airport Express to extend signal from my Airport Extreme and then run Ethernet from Express to my TV which requires ethernet to access internet?

As stated in title. I want to access Netflix but my TV requires ethernet connection. I would like to use Express to repeat Exreme sigal and then to TV via Ethernet. I only have one access point in house for cable modem so I'm using Extreme to broadcast though house. Will need to be able to input network key for Extreme secure network. Thank you.
Mike

Are both your AirPort Extreme and AirPort Express 802.11"n" devices?
If yes, you can configure the Express to "extend a wireless network" and it will provide more wireless coverage and the Etherent port will be enabled so that you can connect an Ethernet device.
This assumes that the Express is located where it can receive a strong signal from the AirPort Extreme.

My roommates' computers can't get a signal from my Airport base station

I just bought a used Airport Extreme (the round one) off Craig's List and set up a network in my apartment using Airport Utility on my MacBook. I've set it up with WPA, and I can connect to it. Works great....
Until my roommates try to connect from their computers. One is on a ~5 year-old iMac and the other is on a Thinkpad. Their machines can see the SSID but can't get a signal from it or connect to it. I've tried removing the password and unsecuring the network. I've tried resetting the router entirely and reconfiguring. Same story.
I know this is an Apple issue because their machines can connect just fine to our previous crappy router that was slowing down our connection (that was meant to be replaced by the shiny new (used) Airport). I've looked into the WEP / hex key issue mentioned on some forums (eg http://www.macwindows.com/airportpc.html#011408b), but I don't think that Apple/PC compatibility is the issue because one of their machines is an iMac.
Help?

Hello amandalotti. Welcome to the Apple Discussions!
Per chance, do you have Access Controls enabled? (ref: AirPort Utility > Manual Setup > AirPort > Access tab) If so, disable it.
If not, I suggest performing a "factory default" reset on the base station to get it back to its original "out-of-the-box" configuration to see if this will help.

If I purchase a second Airport, will it strengthen the signal from the router in one part of the house , so that the printer, in a basement can see it?

I have a router in my upstairs, main floor of the house.   My iMac connects easily to the router, but the printer does not. If I purchase a second Airport, will it strengthen the signal from the router so the printer will connect wirelessly to the network?
I had the printer connected to the iMac by USB , but when I upgraded the iMac to Maverick OS10 my scanner no longer worked, the more I fussed with it the less productive it was.   Now the printer no longer is available at all.   The computer does not see it.
The message when I turn them on is that the USB is not compatible.    I unplugged the USB cable, and would like to connect wirelessly.
Thank you for any hints
Carol Havens

If you have an Apple router now providing your wireless network, you could add another....like an AirPort Express, for example....to "extend" the signal wirelessly and provide more coverage.
This is always a bit tricky, because the AirPort Express would need to be located where it can receive a strong signal from the main AirPort wireless router.
For example, if you need more wireless signal in a bedroom at the end of the house, you would locate the AirPort Express about half way between the main AirPort router and the bedroom.
On a side note......only the print function will work when you connect an All-in-One device to the USB port on an AirPort, so connect the All-in-One using wireless for full functionality.

Does a second airport express extend the wireless signal from the first?

After a long search on his forum and not finding an answer, this is my question:
I have a Time Capsule connected to a Speedtouch router/modem. The Time Capsule has its own network. Because of the distances in my house, I use an Airport Express to extend the wireless range for my MBP. This doesn't seem to be enough to cover the whole distance (app. 35 meter) there is poor or no connection. So, my question is: can I use a second AE to extend the range even further? Will it pick up the signal from the first AE or do all the AE's in use need to connect with the Time Capsule?
The first AE is app. 12 meter from the TC.
many thanks,
Inge

Welcome to the discussions!
The answer is yes and no.
No, if you are using the "extend a wireless network" feature because each AirPort Express communicates directly to the Time Capsule, not to another AirPort Express. It's like the hub and spokes on a wheel. The Time Capsule is the hub and the Express devices are at the ends of the spokes. The devices at the ends of the spokes communicate directly to the hub, not to another spoke.
Yes, if you are using the "WDS" feature because this type of setup allows a "main", "relay", and "remote" device to be configured. But, there is a big penalty with this type of system:
o The network will operate at "g" wireless speeds only
o The bandwidth on the network will drop 50% for each "relay" or "remote" device. So, with two devices, the first cuts half of the bandwidth. The second devices cuts half again. So, you are down to only 25% of the original bandwidth.

Older Airport express won't see the signal from the cable modem.

Older Airport express won't see the signal from the cable modem.
My macbook sees the AP express and I can stream music to it but no internet. If I plug the ethernet cable directly into the macbook I can see the internet

Anytime you change networking hardware, it is always a good idea to perform a complete power recycle of your networking components.
I would recommend that you do the following as a minimum:
Power-down the modem, AirPort base station, and computer(s).
Disconnect the AirPort base station from the Internet broadband modem.
While all of the devices are powered-down, perform a "factory default" reset on the base station. This will get it back to its "out-of-the-box" configuration and make setting it up much easier, especially if you use the "Assist me" process within the AirPort Utility. (ref: Resetting an AirPort Base Station or Time Capsule)
After the base station resets, go ahead and power it back down.
Reconnect the AirPort base station to the Internet broadband modem. For the Extreme and Time Capsule, be sure to connect the cable to the base station's WAN (circle-of-dots) port.
Power-up the modem; wait at least 10-15 minutes to allow it adequate time to initialize.
Power-up the AirPort base station; wait at least 5-10 minutes. Note: The AirPort's status light may continue to flash amber after it has intialized. That is because, there may be some additional configuration items necessary, like setting up wireless security, before the overall setup is completed to get a green status.
Power-up your computer(s).
In this basic configuration, the AirPort base station will broadcast an unsecured wireless network with a Network Name (SSID) of Apple Network NNNNNN. Network clients, connected to the base station either by wire or wireless, should now be able to access the Internet through the ISP's modem. Once Internet connectivity has been verified, you can use the AirPort Utility to configure the base station for wireless security and any other desired options. Please post back your results.

No signal from Airport

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