No signal from audigy 2zs line out j

Hey there....due to a virus, I recently had to format my dri've and reinstall XP and all my apps including software for my Audigy 2 ZS soundcard. Before the format I had my sound and video card connect to my TV to extend my PC display and audio to my home entertainment system. The external speakers were connected through the line out # jack on the rear of the sound card and I could hear everything playing just fine when my TV was on and the correct video signal line input was selected (video #2 in my case), but now I can't hear anything (video is playing back fine on the TV, just with no sound). I've checked my audio settings and I think they're correct - if there is a mute switch for any of the line out jacks in the creative audigy software or in windows' volume control panel I sure can't find it.
I'm sure its a settings thing because I didn't touch the cable connections, and I double checked to ensure they are all connected tightly/correctly as they were before the reinstall.
If anybody has any pointers, man that would be helpful....thanks!

Yup, my digital speakers are connected through the digital out jack.
Device manager shows the device working correctly - no issues or exclamation marks.
Not one ioda of hardware was moved, not one cable unplugged or any other config changed before or after the re-formatting of the hard dri've. Software o/s and applications only.
The soundblaster card properties in device manager shows no conflicts....everything is working fine, but there is a setting somewhere that is being missed I suspect; I have gone ever every option in all of the soundblaster audigy audio control software installed that came bundled with the card, checked online for latest drivers which I've got installed, and did a clean uninstall/reinstall using creative's 6 step-by-step guide. I also checked all windows xp based audio controls even though I've checked the option that enables the audigy controls to sync with the windows ones as you probably already know.
To my knowledge, there is no way to disable line out signal from this card - its there, you plug in your external and go. And with no config changes at all, no hardware changes, no cables unplugged etc. I don't know what else to do. (except email creative support which I did a few minutes ago).
Thanks Katman.

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