No signal message on HP 2010i using HPs500O Series desktop
Hello,
The issue that I am having is with the HPs5000 Series model # s5710f desktop. and HP 2010i monitor. The monitor displays the no signal message and then goes to sleep. I have tried to access the menu on the monitor to no avail. I have plugged the monitor with its own cables into another computer and it works fine. When the desktop is plugged into another monitor it does not work. I was using the computer just the other day with no problems. The other issue, I do not know if it is related, is that sometimes I have problems with it coming out of the sleep mode and have to manually shut it down. The only suggestion that I have seen is to open the desktop and clean it with a can of air. I was wondering if this would be my solution or if it would be someting else.
Thank You
massey76
HI massey76:
I regret that you are having an issue. If the monitor works on another computer, then the monitor itself is functioning. I am sending information for both troubleshooting the monitor, and the computer. HP 2010i 20 inch Diagonal LCD Monitor support click here. Computer Does Not Start (Windows 7) click here. I am unsure of what operating system you are running, so I just selected Windows 7. If this has not resolved your issue, would you please provided me the exact model of computer you have.How Do I Find My Model Number or Product Number click here. What operating system do you have. Do you see any lights flashing or hear any beeps on start up?
Sparkles1
I work on behalf of HP
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