No signs of preordered Surface Pro 3..

I preordered on the 21st of may and still haven't got a tracking code or shipping confirmation. Order has been in process of being fullfilled for four days and no one tells me what should I do, or what's going on. They told me they can't cancel nor change it to store pick up, so I should just wait for it to arrive on Monday... Which is unlikely since it's Sunday morning and it hasn't shipped. The thing is I leave the US later this week.
Help please?

Hello anidexlu,
Thank you for posting on our forum!
I'd be happy to take a closer look at your order however I will need more information from you. Can you please send me a Private Message with your full name and order number? To send Private Messages you must be logged in to our forum. Then simply click on Private Message on my signature line.
I hope to hear from you soon!
Thank you,
Helen|Social Media Specialist | Best Buy® Corporate
Private Message

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Using a Surface Pro 2 to Sign PDF's?

I'm a Realtor and when I create new documents for a transacton they come from Zip Forms in PDF format.
I have been trying to figure out a way to be able to sign these PDF's on a tablet. Current in Acrobat reader I can use the pen selection in the options but there is no way to control the "point" of the pen and it essentially looks like a really FAT marker in the signature areas, pretty much unuseable.
I've tried a Galaxy Note 10.1 2014 Edition, found the same problem.
If I use Acrobat Pro instead (and thus paying for acrobat then), would that give me the option to do this?
Or, should I use something like the Surface Pro 2 instead with normal acrobat (shopping for a tablet now anyway)?
Or would I need BOTH for that to work?
I figure there has got to be a way to do on screen signatures in Acrobat on PDF's...I cannot possibly be the only person wanting to do this?
Thanks!

This forum is actually about the Cloud, not about using individual programs
Once your program downloads and installs with no errors, you need the program forum
If you start at the Forums Index http://forums.adobe.com/index.jspa
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Click the "down arrow" symbol on the right (where it says ALL FORUMS) to open the drop down list and scroll

Server Error when signing in iCloud on Window Surface Pro 3

Hi,
I encountered "Server Error" when signing in iCloud on Window Surface Pro 3. Tried re-installing and signing in with other Apple IDs but still encounter the same error.
Can anyone help please?

I'm getting this same exact error. How did you resolve it?

How do I sign PDF documents on the MS Surface Pro

How do I sign PDF documents on the MS Surface Pro
I have the most current Reader.

I am not sure exactly what you did and what did not work.
But you can ask question on the Acrobat's Security & Electronic Signatures forum to get help from the Acrobat experts.
http://forums.adobe.com/community/acrobat/security_%26_digital_signatures
The detailed description of the problem and screen shots would be helpful to get answers.

TWO Questions Before Signing Up - Surface Pro 3 + license related

I currently have CS6 and tested it on my Surface Pro 3 and the UI is so TINY its nearly usable. In everything I have read it appears the issue is on Adobe's end for not supporting windows higher resolutions or the calling to scale. Is there a known fix for this I am not seeing in the community? If I buy a license for Photoshop CC will it have the same scaling issues and micro sized user interface as CS6?
Question two is related to the license I purchase. Can I have the program on my desktop as well as my surface with a single license? Look forward to hearing back from someone, thanks in advance.

HiDPI and retina display support FAQ
One license entitles to two installations – though I’m not sure anymore if that’s for non-simultaneous use or is that condition has been dropped.

Lightroom Mobile on Surface Pro

I've been trying to find an answer to this question but have had no luck. I use Adobe Lightroom as part of my Creative Cloud Membership on my desktop for a majority of my photo editing. All is good there.
In Lightroom I've signed in and made some of my Collections editable on the cloud. I love that I can use my iPad or my Android Phone using the Lightroom Mobile App to do some light editing whenever I'm away from my desktop.
I have a Surface Pro tablet also and I would love to use my Surface Pro to edit photos when away from my desktop. My problem is it doesn't seem like Lightroom on the Surface has the same capabilities to edit the catalogs that I've set to be in the cloud.
Am I not understanding how Online/Mobile/Tablets work together or am I wanting to do something that isn't possible. It just seems like a Surface Pro 3 should be able to do what my iPad and phone can do.
I've read all about putting catalogs on dropbox and have the images on a removable drive and understand how that works, it just seems much more burdensome than the easier iPad/phone ease of use.
Thanks-Scott

You want to share LR and its photos on two desktop-capable systems. LR is a single-user program that needs the catalog attached locally.
The way I accomplish what you want is to have my LR catalog and photos on a portable USB3-attached 2TB drive and carry that with me. Because the drive is portable and subject to loss or theft or damage I backup my 2TB drive to another 2TB drive when I am at my main desktop computer. I basically copy everything on the main drive to the backup drive but using options in my backup program to only copy files that are different either in time-stamp or filesize which works out to my new photos, my LR catalog and some LR preview files. I have had the portable drive fail and merely replace my backup drive and use my former backup for my primary work, immediately, or as soon as I have copied things to the new backup drive.

Windows 8.1 app not working on Surface Pro 3

Hi,
I reset my Surface Pro 3 yesterday and now I cannot get the Heathvault App to open. It gets to the Sign up/Sign in screen, but then just spins and spins without ever going to the login. This is the only app that is doing this, and it is one I use every day.
I've tried resetting the store but that didn't seem to help.
Any suggestions?
Thanks

I just uninstalled and re-installed the app. I was able to sign in and use the application afterwards. When you said "resetting the store" did you mean you already tried to uninstall the application and re-install it?

Surface Pro 3 / "Windows did not detect a properly installed network adapter"

Hi all,
I've been running the Windows 10 Technical Preview (9926) on my Surface Pro 3 successfully
since January. Unfortunately, I lost all internet connectivity today.
The problem started when I noticed the type cover wasn't working (pressing keys on the type
cover wasn't registering any typing on my screen) and my USB mouse wasn't working either. I tried removing and reattaching the type keyboard but this didn't fix the issue. I had to use the accessibility on-screen keyboard to sign into Windows (thankfully touch
was still working). Once I signed in, I still didn't have typing or cursor ability, so I decided to restart the computer.
Then it got worse. I noticed the Surface Pro 3 was stuck on "restarting" and wouldn't
actually restart. Since it wasn't responding, I held down the power button for about 10 seconds until it turned off. When I turned it back on, the type cover and mouse started working again.
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I lost internet. I disconnected/reconnected but there was a yellow triangle telling me there was some sort of problem. So I restarted the Surface Pro 3.
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& Internet" settings page gave me the message "Windows did not detect a properly installed network adapter". And here I am, without internet on my Surface Pro 3, borrowing my friend's computer so I can type this message (he is also running
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of that sort. Any ideas what could have happened to the WIFI on my Surface Pro 3?
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Ethan

Hi Ethan,
Currently, there are a few compatibility issue between the current hardware and Windows 10 Technical Preview (9926 build), this is mostly related to driver compatibility issue.
I suggest you download the latest network adapter driver package to install, when it is finished, check if it appears under Device Manager.
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https://www.microsoft.com/surface/en-us/support/networking-and-connectivity/install-wireless-drivers
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Here is an article to talk about such things:
Windows 10 January Technical Preview on Surface
https://www.microsoft.com/surface/en-us/support/install-update-activate/windows-technical-preview#Known
Regards,
Alex Zhao
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]

PHotoshop Elements 12 won't install on either my Windows 7 computer or my Surface Pro 2 -- Lightroom installed just fine...what's the problem with PS Elements??

I've never had any issues installing software from a dvd onto the Surface Pro 2 or my windows 7 laptop-- why won't PS Elements 12 install on either of these machines??

Hi,
I have successfully installed PSE 12 on my Windows 7 and Windows 8.1 systems several times without any problem. (I keep doing the re-installs to test problems for other users).
You were running as an administrator weren't you?
I have also known problems with some Internet Security suites and the recommendation is to disable them while installing PSE.
Since you are not mentioning any error message, you could have a duff DVD which is why I suggested trying the download. The download and the DVD are the same program.
The main problems seems to be signing in and getting the serial number to work but you aren't reporting those faults.
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Surface Pro 3 Student Discount

Hello,
I am interested in purchasing a Surface Pro 3 and receiving the advertised $150 discount.
I will be attending the University of Nevada, Reno this fall. Unfortunately they have quit issuing student email addresses (http://www.unr.edu/it/communications/email/new/student-email). Since I do not have an email ending in .EDU, I am unable to receive a discount code via your website.
Is there a way to prove student status and receive the discount other than an email ending in .EDU?
Solved!
Go to Solution.

Hi JacksonD,
Not having immediate access to an .EDU e-mail address would certainly make things difficult, but rest assured that I'd be glad to help you out! Please make sure to check your private messages when you can by signing into the forum and then clicking on the letter icon in the upper right-hand corner of the page.
Best of luck to you this fall!
Aaron|Social Media Specialist | Best Buy® Corporate
Private Message

Is there a work-around to enable Digital Photo Pro on the Microsoft Surface Pro ????

Is there a way to use Digital Photo Pro on the Microsoft Surface Pro?
As I understand the problem DPP is unable detect the screen resolution of the tablet ( the defauilt res of the tablet
is 1920 x1080) with a minimum of 1024 x768.
It would be usful if one could type in your working screen res into at startup if that's the only problem
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Are there any other ideas out there???
Thanks artB

Canon DPP is Canon provided application for desktop/laptop computers and they don't have a version for any tablets as far as I'm aware (not even iOS or Android versions).
But there are other photo editing programs that would work. I have an iPad. While Apple has their own photo software (which isn't going to work on a Windows tablet) Adobe has an app called PS Touch.
PS Touch isn't nearly as full featured as Photoshop. It limits the image resolution (it resizes any images that you import to it so they don't exceed the max resolution) but it does have most of the commonly used adjustments. So if a person were just trying to get something out, it works in a pinch.
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Tim Campbell
5D II, 5D III, 60Da

Polygonal lasso tool not working with stylus on Surface Pro 2

Hi guys,
I'm new here so please bare with me if I'm posting in the wrong place or don't make immediate sense.
Hardeware / software used: surface pro 2 and I'm running photoshop CS5.
Problem is a fairly basic one: I am trying to make basic selections using the polygonal lasso tool (using the stylus that comes with the tablet) but it simply will not work. All I get when I touch the stylus to the screen is the circle that appears then fades. If I attach the keypad and try using that then it works no problem at all.
Does anyone have any ideas as to whether there is a particular setting that I need to switch on or off e.g. something relating to pressure sensitivity (although not sure why this would affect this particular selection tool)?
I've searched the web and come up with nothing so far so any help is greatly appreciated!
Thanks for your time
Scott

same problem on surface pro 3 !!!!
and i think quite significant, for lot of artists using polygonal lasso a lot (including me). How come that the stupid surface cannot work properly

How do I install itunes on a surface pro 2 tablet?

My ipad won't update through the ipad so I need to do it through my computer but all I have is a surface pro 2 windows tablet and I cant install iTunes on it. Is there anyway to download it for my computer or other ways of updating ipads if it wont work on the ipad??

iTunes should install on a Surface Pro 2 just like any other PC running Windows 8.1. If you go to http://www.apple.com/itunes/ and click the Download iTunes button the next page should give you access to the appropriate installer. Note, though, that the relatively limited storage, especially on the lower spec models, may limit the size of library you can have without using external storage. iTunes itself requires 400Mb of free disc space to be installed.
iTunes does not run on the original Surface and the Surface 2 that run Windows RT. The new Surface 3 runs full Windows 8.1 and should support iTunes just like the Pro 2 and Pro 3.

Problem push and hold on a Surface Pro tablet's touch screen

Hi,
I tried posting this before, but I can't find my origional post so I hope I'm not spamming accidentally.
I have a problem with my program on a Windows 8.1 Surface Pro tablet. I programmed a button to be 'push-and-hold', but when I touch the tablet nothing happens until I release my finger. This briefly controls the button. When I connect a USB mouse to the tablet, it responds normally; when I press the left mouse button: the button in my program goes down until I release the mouse button. I tried about every setting in the Touch section of the Windows control panel without any succes.
Does anyone have a suggestion?
Any help would be greatly appreciated.
Chris

Previous Post.
http://forums.ni.com/t5/LabVIEW/Press-and-hold-on-a-Surface-pro-touch-screen/m-p/2816346
If you clicked on your username and looked at your profile, you can see the messages you've created or replied to in the past.

Using Bitlocker Data Recovery Agent (DRA) on Surface Pro 3

We currently have the Data Recovery Agent (DRA) configured in our Bitlocker Policy for our Windows 7 Systems, and it works fine. In situations where the Recovery Key for the computer object was not backed up to AD correctly for whatever reason or the computer
object was deleted, our HelpDesk can connect the encrypted drive to another system, and then use the certificate for the DRA to unlock the drive.
I'm wondering if the BitLocker DRA Certificate unlock method will work for Surface Pro 3 devices, in the case that that their computer object and normal BitLocker recovery key is deleted or missing in AD for whatever reason. Seeing as how our helpdesk can't
easily remove the internal HD from a Surface Pro 3 (I think only MS can do this?), I'm wondering if this BitLocker recovery option is still an option for Surface Pro 3's and if it is not then if there is another recommended option for Surface Pro 3's and/or
other Windows 8.1 Tablets used in an enterprise environment.

noctlos wrote:
Using linux-3.18 and -3.19 kernels, with wayland/weston v. 1.7. In its own tty, i try to run weston, and I get the following stderr:
Could anyone help me to figure this out? Thanks.
Seems that the problem lies in libinput. Maybe you can report that upstream. I suggest you recompile libinput with debug info and do not strip the binaries to obtain better backtraces.
Edit:
I have also tried running `swc-launch -- velox`, and get the following error:
Running on /dev/tty2
velox: error while loading shared libraries: libinput.so.5: cannot open shared object file: No such file or directory
Server exited with status 127
Restoring VT to original state
So, perhaps I am having some libinput trouble. Does this seem correct?
Well, that's a different problem. libinput has several soname bumps because of API and ABI incompatibility. You have to rebuild swc against the newest libinput. (Although I'm not sure if swc developer updated the code to new API)
Edit 2:
Just to tack this on here for `gnome-session --session=gnome-wayland --debug`
I'm not expert on this, it may be related to libinput problem. If you don't include GDK_BACKEND=wayland environment variable when launching gnome-wayland.
Last edited by jdbrown (2015-03-01 08:04:39)

No signs of preordered Surface Pro 3..

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