No sms or photos after upgrading to IOS7 and restoring from IOS6 backup
In preparation for uprading to IOS7 on my IPhone 5, using Itunes 11.1.1.11, I performed a full backup of my device, which was at IOS6 to my computer. Given the issues I'd heard from other people, I then did a factory reset of my phone. Using ITunes, I then did the upgrade, and when asked about restoring data, selected the only backup available in the list.
When this had completed, to my horror, I had no photos, videos, contacts, email and settings or SMS messages that I had assumed had been backed up previously. All that was on my phone was my apps and music.
How do I get my missing data onto my phone from the backup that I took?
razmee209 I have restored from iTunes, I don't have it backed up to iCloud.
When I was restoring, it kept going in a loop, after the phone restarted the status bar showed only a tiny bit completed and then that screen disappeared and went back to the "Hello" screen which eventually took me back to the screen asking if I wanted to set up as new phone or restore. After many many attempts I then elected to set up as a new phone and after a little time the contacts, apps, music, calendar etc where all there (although games have reverted back to the beginning) unfortuantely I have no messages and no photos (well a few that had been saved to iCloud).
I have restored to factory settings several times, I have uninstalled iTunes several times and did it step by step in the correct order and then re-installed.
I am at a loss as to what to do next, help please
PS I did the final backup last night
Message was edited by: No1nic
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