No Solution Center on windows 8.1 to F4500 printer

My laptop was destroyed and I purchased an HP 21F7-100 laptop which has windows 8.1. I could not connect with my HP deskjet F4500 printer. I downloaded a driver for 8.1 and the printer works fine. My cd for the printer which has the solutions center is for windows 7. How di I get the solution center on my laptop?

Kgood, welcome to the forum.
Here is the Win 8.1 Full Feature Software and Driver for the printer. I believe that this should install the Solution Center for you.
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Customer Support - Office Jet 6700 (No HP Solution Center Software windows 7/ windows 8)

Hi,
I have been a long supported of hp products. But when you get a problem, the hp customer support are unable to resolve the issue. This applies to their first level support. Their support is overseas and they are not trained well enough to understand what the product does or what the problem is. I believe it could be a language issue.
But I asked for my problem to be escalated to an engineer to have the issue resolved. The girl in the Philippines by the name of Regine stated that someone would call me back with in two hours. Well we spoke on 7/21/2013 and as of this posting, no one has contacted me.
I do work for a large software company as a second tier support/engineer. IF I TOLD THE CLIENT SOMEONE WOULD CALL THEM BACK, I WOULD MAKE SURE SOMEONE DID.
This is very sad and I doubt that hp is going to resolve this. Since I did not receive any type of survey, I am sure that this ticket has been swept under the table.
Thanks

This is NOT official HP Cutomer Support. This is a peer-to-peer user supported forum for HP consumer class products. HP maintains no official presence on this forum. It is unlikely that HP will respond in an official capacity. Any reply from a HP employee represents their own opinion and not that of HP's.
Please see HP support document "Windows: How to Get HP Solution Center" for information on downloading the HP Solution Center for Windows 7 and Window 8. According to HP;
"The HP Solution Center program is part of the Full Feature software and driver package, and cannot be downloaded separately."
The full featured driver for the HP Officejet 6700 can be downloaded from HP's Officejet 6700 All-in-One Printer Drivers & Downloads page. This driver should include the "HP Solution Center" as noted above.
Please click the white KUDOS star to show your appreciation
Frank
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Problem with Lenovo Solution Center for Windows 8.1

Hi,
I reinstalled my Laptop. I wanted to install the Lenovo Solution Center for Windows 8.1 (64 bit).
(I installed it with the necessary administrator priviledges.)
But it didn't work.
I am getting the following error message.
Can anyone help me with this problem. Thanks in advance.
Best regards,
Jens.

This one?
http://support.lenovo.com/en_US/downloads/detail.page?LegacyDocID=MIGR-73784
Cheers.
If I helped you, please give me some kudos! ^^

Can't install Solution Center on Windows 7 64 bit to PSC 5140 printer shared from XP computer.

I recenntly got a laptop with Windows 7 64 bit installed. I have a HP Photosmart C5140 All-in-One printer installed on a Windows XP desktop as a shared printer. I am able to print to the printer from my Windows 7 laptop without a problem. I want to install the HP Solution Center app so I can scan, etc from my laptop. When I try to install the Solution Center on the laptop, it starts the install process fine but then gets to the dialog where it wants to know how the printer is connected. The only options it provides is direct connected (USB) or network connected. I choose the network connected option. It asks for the IP address of the printer which isn't available since it is installed on the XP machine using USB. I have tried using the standard MIcrosoft fully qualified network name (can't remember the technical term right now) for the XP computer where the printer is installed (i.e. \\computer_name\printer_name) but it still won't allow me to continue with the Solution Center install. Possibly this type of install is not possible? I thought I did something similar a year or so ago with a Vista laptop I had.

More than likely, you are receiving the access denied error because there may not be a HomeGroup in place.
To handle networks securely with Windows 7, Microsoft took a different approach. A HomeGroup essentially creates a trust among all the devices in that home group. If a device is not in that homegroup, then that system will essentially be denied access.
Click on Install a printer on a home network to get basic steps to install a printer in a network environment.
Click on HomeGroup: recommended links to get more information about Home Groups, including setting one up.
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HP Solution Center and Windows 8.1

I am using an HP Envy Sleekbook, which is running Windows 8.1 I am connected, via a ethernet/router connection to an HP Officejet Pro 8500 Premier All-in-one device. I am able to add the device via the Windows Control pannel and print from any application. When I try to use the HP Solution Center for scanning purposes, it indicates that the device is disconnected. I have tried all of the troubleshooting listed (checked cables, restarted router, shut-down and turned back on both laptop and printer, reinstalled printer and software) numerous times. I am still getting this error! Looking for help with this error or work around so I can scan with my device. I did not have any problems with my old laptop, which was running Windows Vista (same printer). Also when I first installed the printer on the new laptop I made sure I had the latest drivers. Clearly the printer is communicating with the laptop, because I can use it with other applications. Appears to be only the HP Solution Center Application issue.
Thank you.

Hi tlillie,
Sorry those solutions did not work, however, I do have a few more suggestions.
Please try the following:
Uninstall the software. Uninstalling the Printer Software.
Clean boot the computer. How to perform a clean boot in Windows.
Re-install the software with the HP Printer Install Wizard for Windows.
Hope this will work out better, and please let me know if you still have any issues!
RnRMusicMan
I work on behalf of HP
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HP solution center for window vista 32 bit and HP 6210

need to download Solution Center for HP office jet 6210 and Windows vista 32 bit. Any help would be appreciated.

Hi mary1929,
HP Solution Center is the main software program that you use to control and maintain HP printers that use version 13 and 14 software. Your printer uses a version of software that came before version 13 and 14. I believe you have something called HP Director. HP introduced HP Solution Center to replace HP Director in 2004.
I did find a document that says you may be able to install software for Vista that includes Solution Center. Please take a look at the information in this document; HP Director and Windows Vista Compatibility. If you recently upgraded to Windows Vista, you will not be able to use HP Director. However, you might be able to upgrade to HP Solution Center in its place.
This might be the software you need; File name: AIO_CDB_Full_Non-Network_enu_NB.exe
I hope this helps. If this does resolve the issue please let me know, if you have any additional questions, don't hesitate to ask.
Please click the Thumbs up icon below to thank me for responding.
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Sunshyn2005 - I work on behalf of HP

How to download hp solution center for windows 8.1 on officejet j6480 all in one

I would like to install HP Solutions Center on my new HP computer which has Windows 8.1. My printer is HP Officejet J6480 all in one.

Hi,
Please download the following software and drivers, save on your computer (remember where) and double click the downloaded file to install:
http://ftp.hp.com/pub/softlib/software12/COL31995/mp-109977-2/OJ_AIO_J6400_Full_Win_WW_140_408-4.exe
Regards.
BH
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Downloading HP Solution Center for Windows 7 Professional 64-b

I mistakenly uninstalled the HP Solution Center for my HP Officejet pro L7680 All-in-one printer. My operating system is Windows 7 Professional 64-bit. I've been unable to locate a reliable download. Any assistance will be appreciated.

Hello love2travel1960 , and welcome to the HP Forums, I hope you enjoy your experience!
I see you are having issues finding the installer. I would like to help.
I would recommend downloading and installing the HP Officejet Pro Full Feature Software and Drivers.
Good luck and please let me know the results of your troubleshooting steps. Thank you for posting on the HP Forums!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

Downloading HP Solution Center in Windows 7

I just bought a new computer with Windows 7 and have two HP printers. I can't seem to find the HP solution center any longer and can't figure out how to check my ink levels or print a test page. Can someone help?
This question was solved.
View Solution.

chill4hhorse wrote:
An Officejet HP 6000 wireless
The full featured driver for the Officejet 6000 wireless model can be downloaded from HP here. It was released just a few weeks ago, version 14.1
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
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Officejet 6500 e710n Solution Center for Windows 8.1

I originally purchased my Officejet 6500 E710n and loaded it on my Windows XP computer, no problems. I recently purchased a new Windows 8.1 computer and wanted to use the above mentioned printer with it. First I tried to install it on my new 8.1 PC with the setup CD that came with the Officejet 6500. Install CD setup told me it doesn't support my new 8.1 PC. Then went to HP downloads and downloaded latest driver software with Ful Features that supports Windows 8.1. Software downloaded and installed on new 8.1 PC. However, I can only see the Full Featured Solution Center the very first tisme I open up the printer. The very first time I open it, it gives me all Full Feature options. Then after I close the printer and open it a second time, all I have is the Basic Print Feature with no Solution Center and no Full Features. The only way I can get it back up is to uninstall and reinstall driver, but it only works the very first time I open up the printer.
I'm not very computer literate, but I don't understand why it works right only the first time. I could sure use some input on solutions for this issue. Hopefully if there is a solution it's simple for me to fix.
Thanks.

As listed in my previous post, please clarify what behavior you experience once clicking the HP Officejet 6500 E710 icon to open the Printer Assistant.
Would you see any specific screen, any specific behavior or any specific error message?
May you see no responce at all once cliking the icon?
Please clarify accordingly, in order to resolve an issue it will help knowing its sympthoms..
Shlomi
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Hp solution center on window 8.1

I have down loaded all the hp drivers and when I install the program it does not incliude the solution center. I am printing to and officejet j4680. It prints ok. The solution center works ok on my windows 7 computer.

Hi,
You may get the full feature software within the following link:
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-109973-1&cc=us&dlc=en&lc=en...
It should include the HP Solution Center as well.
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

Lenovo Solution Center says Windows Update needed Windows 10

Thanks for your help, I have the Lenovo B50-30 AIO and recently upgraded from Windows 8.1 to Windows 10. Everything seemed to go flawlessly with the exception of one small problem. I am constantly being nagged by the Lenovo Solution Center to Update my Operating System. When I run Windows update, it says 'No Available Updates', yet LSC still nags me with that screen. When I go into LSC and click on the Launch button to fix the problem, nothing happens. Is this a problem with LSC or is there something that I am doing wrong?

All,
I've shared this conversation with our LSC development team and here is how I understand the siutation...
LSC 2.8 was tested with Windows 10, but this situation occurs because Windows 10 does not fill in the update date after the OS install. After 1 day, and the date changes, the symptoms should go away.
We are working on improving this in the next version fo LSC 3.1 which is a few weeks away...
Edit:
Speedwell, I've also noted the launch button issues with the team to re-test and make sure works properly.
Update 8/5/15 - confirmed launch button issue on 2.8.5 and lower. This is going to be addressed in a new version.
An interrim support tip is being released on our support site to explain the work around:
1) Navigate to taskbar
2) Type "Windows update" in teh search the web and windows field
3) Select "Check for Updates" at the top of the search results
4) The Windows update will appear
5) Select check for updates button
Apologies that this did not work as intended, and I appreciate your patience as we release an updated version.
Best regards,
Mark

Catn install HP Solution Center in Windows 7 ERROR MESSAGE

for years ive used this solution center on my c6250 for the scanner it has
its connected through network cable for years too
Just the other day I install a 2nd printer because of the constant ink disappering in the c6250 which then refuses to print in black only
but thats another story
anyways the new laser printer installs fine using usb and install disc
I think I may have had an error at some point but in the end it work, with wifi
And my old c6250 still printed through network
but today when I needed to scan the solution center mentioned something needed to be completed to finish install
I do not have the old install cd
and many times in the past I just used the online installer
So I put in my new laser printer cd just to see if that would do anyhting, nope
Downloaded new installer for the c6250 and cant remember what happened but the solution center still would not open
Uninstalled, rebooted, installed, rebooted many many times
literally been doing this for 7 hrs
Now I get an error when installing saying fatal error can not write value to key /software
verify you have access to that key
Everything else installs but the solution center
Is there any way to access the scanner over the network
I think on my old xp computer in my computer it showed icon for the scanner
but win 7 doesnt
and just updated win 7 last night too
not sure if that screwed it up, or my new laser printer install last night
all I want to do is scan over network, any way to do this or why the install wont work

forgot to mention the error gave a link to go on and link doesnt work
and I think it installed some error icon on my desktop where it make a link to check on the error
but opening that link opens my browser to its home page
doesnt go anywhere after that
so I cant even use the error links hp gives me to solve the problem

HP solution Center on Windows 7

Have recently lost HP solution center after loading an HP patch. I was using it with my Photosmart 2575 on Win 7 64-bit. Will describe the sequence of events here:
- I originally had to download the drivers for this printer when I got a Win7 machine. It has been working (printing and scanning) well for 6 months, including Solution Center.
- Several weeks ago, I installed a patch. This casued my printer to 'disconnect'. Guidance to fix that was to reinstall the printer.
- After reinstalling the printer, the printer works fine, but when I try to use HP solution center (to scan, primarily, but I use other things), I get this error:
"HP Solution Center cannot run becasue your devic einstallation is not complete."
It tells me to get an install CD for the network installation. No problem doing that if it will really fix the problem. Does anyone think it will really fix it? The install that was working for 6 months did not need the install CD.
Any other ideas?

Have recently lost HP solution center after loading an HP patch. I was using it with my Photosmart 2575 on Win 7 64-bit. Will describe the sequence of events here:
- I originally had to download the drivers for this printer when I got a Win7 machine. It has been working (printing and scanning) well for 6 months, including Solution Center.
- Several weeks ago, I installed a patch. This casued my printer to 'disconnect'. Guidance to fix that was to reinstall the printer.
- After reinstalling the printer, the printer works fine, but when I try to use HP solution center (to scan, primarily, but I use other things), I get this error:
"HP Solution Center cannot run becasue your devic einstallation is not complete."
It tells me to get an install CD for the network installation. No problem doing that if it will really fix the problem. Does anyone think it will really fix it? The install that was working for 6 months did not need the install CD.
Any other ideas?

How can I remove HP Solution Center w/o affecting my Deskjet D1660 printer?

Could somebody be kind enough to give me step by step instructions on how to remove HP Solution Center from my
Windows XP computer. The incessant pop-ups promoting HP ink cartridges interfere with my work. Thanks.
This question was solved.
View Solution.

Hi there,
Uninstall all the software via add/remove programs and use the basic driver located here.
Best of Luck!
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

No Solution Center on windows 8.1 to F4500 printer

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