No songs on Ipod after update.

I have Windows XP Pro. I can't download songs to my Ipod. It starts to download then says it's finished. When I disconnect the ipod, I have no songs on the Ipod. I originally was able to load 7 songs on to the Ipod. My computer always recognizes the ipod but sometimes itunes does not. When itunes recognizes the ipod and I try to update the ipod it sometimes hangs and sometimes it starts the update process and says that it’s finished, but the only songs on the ipod are 4 of the original 7 songs that I was able to put on it. I have tried both USB 2 and 1.1. The USB 1.1 seems to go farther than the USB 2. I have tried all of Apple’s tricks but nothing seems to work. Also the ipod hangs up 2 out of 3 times that I try to add songs. The short story is my computer and itunes recognizes the ipod but I can’t update the ipod with any songs. I have not tries photos or video yet. HELP!!!!!!!!!

Try restoring your iPod. Restoring will erase the iPod's hard drive, reload the software and put it back to default settings. Once the restore is complete follow the on screen instructions and it should connect to iTunes and give you a prompt to automatically update your library onto the fresh installation. If you want to update manually or using selected playlists choose no and it will default to manual mode and you can choose whatever setting you like: Restoring iPod to factory settings with iTunes 7

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