No sound after my pc updated to windows 8.1 - pelase help

Yesterday my pc updated to the full version of windows 8.1 after the update there is no sound. I really need help in fixing this problem. I'm not sure how to fix this issuse. I'd apprecaite any suggestions. thanks

Hello nance220. Welcome to the HP Forums. I understand the computer's sound function stopped working after upgrading to Windows 8.1. Usually, an updated driver is required for this issue to be resolved. To pinpoint the correct driver, I do require the complete model number of the computer. For more information on how to do this, please reference this HP document: Locating the Model Number of the Computer
Additionally, you can use the HP Support Assistant to potentially install the correct audio driver. For more information on this, please reference this HP document: Downloading or Updating Software and Drivers for HP Computers
This document will provide instructions on how to use Support Assistant to download and install drivers. Doing this could resolve the issue. If not, please provide the requested information and I will assist you further. Have a great day!
Mario
I worked on behalf of HP.

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