No sound after update for games and home screen

but headphones work and so does the ipod but if you call someone and put it on speaker and go to a game it works till they hang up ,**** update anyone got any ideas ,did the soft and hard reset many times and restore and even the headphone in/out trick

Can you check in device manager, if there is any error related to sound under Sound, Video and Game controllers...Plus, can you tell me if update was pushed from HP or Microsoft...
Here is link to audio drive... ftp://ftp.hp.com/pub/softpaq/sp45001-45500/sp45073.exe
Which I would like you install and check as well..
Although I am an HP employee, I am speaking for myself and not for HP.
Make it easier for other people to find solutions, by marking my answer with 'Accept as Solution', if it solves your problem.
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No sound after update for games and home screen

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