No sound after upgrading to Windows 8 HP G60-553NR Notebook

I recently upgraded to Windows 8 from Windows 7 64-bit on my HP G60-553NR and went through 3 tiers of tech support with Windows because after upgrading to Windows 8 Pro.... I had no sound coming from my speakers from my notebook nor will sound play when headphones are plugged in. Windows Tech support said that there are no compatable sound drivers to download, which leaves me with no sound completely which is no bueno. So, is there a driver that I can download that will work on my notebook?! If not, how do I downgrade to Windows 7. I'm a DJ and I really need some sound like asap. Thanks in advance for your assistance. Thanks

Do an HP system recovery to get back.
If you have discs - put first in and boot.
If not, you can go into settings from CHarms and advanced to select recover. Here's more: http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03489643
... an HP employee expressing his own opinion.
Please post rather than send me a Message. It's good for the community and I might not be able to get back quickly. - Thank you.

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p/n: hp pavilion dv6000 ru698ua#abl
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@compteacher49
Hi,
Try something like this.
Download and instal the latest Intel chipset driver from here.
Reboot system.
Download and instal the latest Intel graphics driver from here (if you are using 32-bit system) or from here (if you are using 64-bit system).
Note:
I can not promise that this solution will solve the problem, or even that you can install Intel graphics driver.
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Resource:
Reducing Heat and Fan Noise by Cleaning Air Vents
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About the audio problem.
Press the key combination Windows key + R and type in the filed box devmgmt.msc
Right click each device with yellow exclamation mark ( ) and choose ' Properties '. Next select ' Details ' tab, use the dropdown selector to choose Hardware Ids and paste all the values from there to the next reply. There is a chance that this information will help me help you.
Below you've got example how to do it:
@erico
Hi,
I hope this is not a problem that I showed up in this topic.
** Say thanks by clicking the "Thumb up" icon which is on the left. **
** Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue. **

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Salheureux, welcome to the forum.
You should go into the Control Panel / Sound to assure that your sound device is set to Default. Also, right click on the speaker icon in the Taskbar / Playback devices and check that your speakers are displayed.
Please click the "Thumbs Up+ button" if I have helped you and click "Accept as Solution" if your problem is solved.
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Reinstalled Adobe Acrobat XI Pro after upgrading to windows 8.1 and now cannot scan

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1. Re: Reinstalled Adobe Acrobat XI Pro after upgrading to windows 8.1 and now cannot scan
Anubha Goel
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This question was solved.
View Solution.

Hi,
"If the driver is a previous revision install it using the TROUBLESHOOT COMPATIBILITY tool that is part of the Windows 7 OS.
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the information you provided did verify that it is a sound blaster XiFi Extreme card as checked against the Vendor / Device list.
regards,
erico
****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
2015 Microsoft MVP - Windows Experience Consumer

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@sisboldt ,
Hello and thank you for posting on the HP support forums.
So that I can better help you with your sound issue. Please post back with your full model and product number. Use this link to help you find the information.
HP Notebook PCs - How Do I Find My Model Number or Product Number?
Here is another link you may find useful. Please give it a read before posting back with your system information.
Advice for asking the "Very Best Question"
Thank you again for posting and have a great day.
Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
D5GR
I work on behalf of HP

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No sound after upgrading to Windows 8 HP G60-553NR Notebook

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