No sound after using isquint

I've had a lot of success using isquint converting movies to ipod. But I converted a VCD movie somone gave me and it worked fine. I played in quicktime with no problems after converting it to MP4. But once I transfer it to my ipod I get no sound after the first 10 seconds. Also one other problem. I have an mpg movie I converted over to mp4 in isquint but it toally distorted the orientation to a vertical format. any ideas?

it's not software related the fact that it happened after ios7 is random
it's a hardware issue
read more here
https://discussions.apple.com/thread/1343532?start=315&tstart=0
read more here
https://www.google.dk/search?client=opera&q=iphone+stuck+in+headphone+mode&sourc eid=opera&ie=UTF-8&oe=UTF-8

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