No sound after Windows 8 update on HP Pavilion G6

Hi,
After updating Windows8 to 8.1 on my HP Pavilion G6-2235TX laptop i have no sound.
I have followed instructions posted on this forum and had no luck getting the sound to work.
I have tried updating to a couple of different drivers SP59649 & SP58517
Can anyone help with the correct driver that will work for my model laptop
Thanks

Hello gardied63,
Welcome to the HP Forums.
It appears that after updating to Windows 8.1 you don't have any sound and have tried to get it working. I will try to help you with this.
The link to the driver update for your sound can be located here: IDT High-Definition (HD) Audio Driver. You will notice that it's a file that you've already tried. However, this is the correct driver for your Notebook.
What you can also do is follow this document: No Sound from the Speakers (Windows 8). Read over it carefully and try everything suggested as something here may help in correcting the issue you have.
Please let me know how this goes, thank you for posting on the HP Forums.
I worked on behalf of HP.

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Message Edited by Suntea on 06-27-2008 12:50 PM

I have purchased a T61 in December 2007. The sound has always been low and now i have no sound at all. I cannot hear files locally or on the Net -- or any of the computer sounds.
i realize now that it has happened after a Windows (Vista) update. I have done every step but 6.
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http://support.microsoft.com/kb/948481
>> Update -- perhaps this will help someone else. After doing steps 1-5 (at support link), I redid step #3 and now it's working.
Message Edited by Suntea on 06-27-2008 12:50 PM

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Hi @kcorbran ,
Thank you for visiting the HP Support Forums. I needed to edit your post and remove the Serial Number.In accordance with our Rules of Participation:
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Thank you
George
I work for HP

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Hi @Justanothermom
Welcome to the HP Support Forums!
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Let me know if this helps at all.
Malygris1
I work on behalf of HP
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
Click Kudos Thumbs Up on the right to say “Thanks” for helping!

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UPDATE: One of "Unknown devices" proved to be Toshiba HDD Shock Sensor driver and another one is ACPI\TOS6205.
Attachments:
ToshibaSupport1.png ‏172 KB
ToshibaSupport2.png ‏44 KB
ToshibaSupport3.png ‏21 KB

I have just done the same upgrade to Windows7 and I have no sound from the headphone jack. Also when I plug into it, I don't get the old Realtek Audio evaluation screen for audio setup.
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a portilble shortwave radio that I have utilized the 6 inch woofer for the past three years since buying the laptop new, for better output and base sound from the radio speaker while simultaneously running the stereo built-in speakers on the laptop.
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[email protected]

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This question was solved.
View Solution.

Newuser1227, welcome to the forum.
Have you used Windows Update and HP Update to see if this installs the appropriate driver?
Signature:
HP TouchPad - 1.2 GHz; 1 GB memory; 32 GB storage; WebOS/CyanogenMod 11(Kit Kat)
HP 10 Plus; Android-Kit Kat; 1.0 GHz Allwinner A31 ARM Cortex A7 Quad Core Processor ; 2GB RAM Memory Long: 2 GB DDR3L SDRAM (1600MHz); 16GB disable eMMC 16GB v4.51
HP Omen; i7-4710QH; 8 GB memory; 256 GB San Disk SSD; Win 8.1
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**Click the Thumbs Up+ to say 'Thanks' and the 'Accept as Solution' if I have solved your problem.**
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>The keys that don't work are Backspace, W, P, F, H, K and L.
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