No sound and no audio card in device manager

Hello!
I have a HP Pavilion dv6710ea and my operating system is 32-bit Windows Vista SP2. Quite some time ago my optical CD/DVD drive stopped working. It simply disappeared from My Computer and the Device Manager. I've tried all the suggested fixes I found on this forum but none of them worked. But I didn't need the drive that much anyway, so after some struggle I just gave up on this issue.
And now another such thing happened. Suddenly, I lost sound and when I hovered my mouse pointer over the sound icon at the taskbar, a pop-up showed saying "No Audio Output device is installed.". I checked the device manager, and my audio card was gone! Any attempts to detect it failed. I restored the system to the point before the problem occured, but it did not help. I tried to install the new audio drivers, but the installation failed, because the device could not have been found. Now I don't know what else can be done to try to fix this. I certainly hope it is not related with hardware failure of some kind.
I would greatly appreciate any help on this issue.

Hi,
Reset BIOS to defaults
Restart the PC, as you see initial POST Screen on the Monitor, start pressing F10 to access BIOS< press f5, select Yes, and Press f10 to save and exit.
Download and install Audio Driver.
Thank You.
Kiran Talluri
Say thanks by clicking the "Kudos! Star" which is on the left.
Make it easier for other people to find solutions, by marking my answer "Accept as Solution" if it solves your issue

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    Date and Size: 8//2006 4:45:38, 499584 bytes
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    Machine name: GURU7892COMPUTE
    Operating System: Windows XP Home Edition (5., Build 2600) Service Pack 2 (2600.xpsp_sp2_gdr.070227-2254)
    Language: English (Regional Setting: English)
    System Manufacturer: Dell Computer Corporation
    System Model: Dimension XPS
    BIOS: Default System BIOS
    Processor: Intel(R) Pentium(R) 4 CPU 2.80GHz (2 CPUs)
    Memory: 022MB RAM
    Page File: 436MB used, 2026MB available
    Windows Dir: C:\WINDOWS
    DirectX Version: DirectX 9.0c (4.09.0000.0904)
    DX Setup Parameters: Not found
    DxDiag Version: 5.03.2600.280 32bit Unicode
    DxDiag Previously: Crashed in system information (stage 3)
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    Display Tab : No problems found.
    Sound Tab : DirectSound test results: Failure at step 3 (DirectSoundCreate): HRESULT = 0x88780078 (No driver)
    Music Tab: DirectMusic test results: All tests were successful.
    Input Tab: No problems found.
    Network Tab: No problems found.
    DirectX Debug Levels
    Direct3D: 0/4 (n/a)
    DirectDraw: 0/4 (retail)
    DirectInput: 0/5 (n/a)
    DirectMusic: 0/5 (n/a)
    DirectPlay: 0/9 (retail)
    DirectSound: 0/5 (retail)
    DirectShow: 0/6 (retail)
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    Card name: RADEON 9800 SERIES
    Manufacturer: ATI Technologies Inc.
    Chip type: RADEON 9800 PRO AGP (0x4E48)
    DAC type: Internal DAC(400MHz)
    Device Key: Enum\PCI\VEN_002&DEV_4E48&SUBSYS_3002002&REV_00
    Display Memory: 28.0 MB
    Current Mode: 52 x 864 (32 bit) (75Hz)
    Monitor: Plug and Play Monitor
    Monitor Max Res: 600,200
    Driver Name: ati2dvag.dll
    Driver Version: 6.4.000.6660 (English)
    DDI Version: 9 (or higher)
    Driver Attributes: Final Retail
    Driver Date/Size: 2/6/2006 9:50:46, 26368 bytes
    WHQL Logo'd: Yes
    WHQL Date Stamp: n/a
    VDD: n/a
    Mini VDD: ati2mtag.sys
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    Device ID: 0x4E48
    SubSys ID: 0x3002002
    Revision ID: 0x0000
    Revision ID: 0x0000
    Video Accel: ModeMPEG2_C ModeMPEG2_D ModeWMV8_B ModeWMV8_A ModeWMV9_B ModeWMV9_A
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    D3D7 Test Result: Not run
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    Default Sound Playback: Yes
    Default Voice Playback: No
    Hardware ID: PCI\VEN_02&DEV_0004&SUBSYS_00302&REV_04
    Manufacturer ID:
    Product ID:
    Type: WDM
    Driver Name: ctaud2k.sys
    Driver Version: 5.2.000.96 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: Yes
    Date and Size: 8//2006 4:45:38, 499584 bytes
    Other Files:
    Driver Provider: Creative
    HW Accel Level: Standard
    Cap Flags: 0xF5F
    Min/Max Sample Rate: 4000, 92000
    Static/Strm HW Mix Bufs: 64, 62
    Static/Strm HW 3D Bufs: 64, 62
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No
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    Default Voice Capture: No
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    Driver Version: 5.2.000.96 (English)
    Driver Attributes: Final Retail
    Date and Size: 8//2006 4:45:38, 499584 bytes
    Cap Flags: 0x4
    Format Flags: 0xFFF
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    Acceleration: n/a
    Ports: Microsoft Synthesizer, Software (Not Kernel Mode), Output, DLS, Internal, Default Port
    SB Audigy 2 DirectMusic Synthesizer [CF00], Hardware (Kernel Mode), Output, DLS, Internal
    SB Audigy 2 Audio [CF00], Software (Kernel Mode), Output, DLS, Internal
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    Vendor/Product ID: n/a
    FF Driver: n/a
    Device Name: Keyboard
    Attached:
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    Vendor/Product ID: n/a
    FF Driver: n/a
    Poll w/ Interrupt: No
    Registry: OK
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    DirectPlay8 Serial Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.280)
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    DirectPlay8 Serial Service Provider: COM2
    DirectPlay8 TCP/IP Service Provider: Wireless Network Connection - IPv4 -
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    Voxware SC06 6.4kbit/s
    Voxware SC03 3.2kbit/s
    MS-PCM 64 kbit/s
    MS-ADPCM 32.8 kbit/s
    Microsoft GSM 6.0 3 kbit/s
    TrueSpeech(TM) 8.6 kbit/s
    DirectPlay Lobbyable Apps
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    MechWarrior Black Knight (DX7) - Registry: OK, ExeFile: MW4x.exe (45.05.000.070)
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    WDM Streaming Data Transforms:
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    Microsoft Kernel GS Wavetable Synthesizer,0x00200000,,,,5.03.2600.280
    Microsoft Kernel DLS Synthesizer,0x00200000,,,,5.03.2600.280
    Microsoft Kernel DRM Audio Descrambler,0x00200000,,,,5.03.2600.280
    Video Compressors:
    WMVideo Encoder DMO,0x00600800,,,,
    WMVideo8 Encoder DMO,0x00600800,,,,
    MSScreen encoder DMO,0x00600800,,,,
    WMVideo8 Encoder DMO,0x00600800,,,,
    WMVideo9 Encoder DMO,0x00600800,,,,
    MSScreen 9 encoder DMO,0x00600800,,,,
    DV Video Encoder,0x00200000,0,0,qdv.dll,6.05.2600.280
    Indeo? video 5.0 Compression Filter,0x0000000,,,ir50_32.dll,5.2820.005.0058
    Indeo? Video 5.2 Compression Filter,0x0000000,,,ir50_32.dll,5.2820.005.0058
    MJPEG Compressor,0x00200000,0,0,quartz.dll,6.05.2600.274 9
    3ivx D4 4.0.4,0x00200000,,,qcap.dll,6.05.2600.280
    Cinepak Codec by Radius,0x00200000,,,qcap.dll,6.05.2600.280
    DivX ;-) MPEG-4 Low-Motion,0x00200000,,,qcap.dll,6.05.2600.280
    DivX ;-) MPEG-4 Fast-Motion,0x00200000,,,qcap.dll,6.05.2600.280
    DivX? 6.. Codec (2 Logical CPUs),0x00200000,,,qcap.dll,6.05.2600.280
    Intel 4:2:0 Video V2.50,0x00200000,,,qcap.dll,6.05.2600.280
    Intel Indeo(R) Video R3.2,0x00200000,,,qcap.dll,6.05.2600.280
    Intel Indeo? Video 4.5,0x00200000,,,qcap.dll,6.05.2600.280
    Ligos Indeo? XP Video 5.2,0x00200000,,,qcap.dll,6.05.2600.280
    Intel IYUV codec,0x00200000,,,qcap.dll,6.05.2600.280
    Microsoft H.26 Video Codec,0x00200000,,,qcap.dll,6.05.2600.280
    Microsoft H.263 Video Codec,0x00200000,,,qcap.dll,6.05.2600.280
    Microsoft MPEG-4 Video Codec V2,0x00200000,,,qcap.dll,6.05.2600.280
    Microsoft MPEG-4 Video Codec V3,0x00200000,,,qcap.dll,6.05.2600.280
    Microsoft MPEG-4 Video Codec V,0x00200000,,,qcap.dll,6.05.2600.280
    Microsoft RLE,0x00200000,,,qcap.dll,6.05.2600.280
    Microsoft Video ,0x00200000,,,qcap.dll,6.05.2600.280
    Microsoft Windows Media Video 9,0x00200000,,,qcap.dll,6.05.2600.280
    XviD MPEG-4 Codec,0x00200000,,,qcap.dll,6.05.2600.280
    DivX? 6.. YV2 Decoder,0x00200000,,,qcap.dll,6.05.2600.280
    Audio Compressors:
    WMA Voice Encoder DMO,0x00600800,,,,
    WM Speech Encoder DMO,0x00600800,,,,
    WMAudio Encoder DMO,0x00600800,,,,
    Indeo? Audio Software,0x00500000,,,iac25_32.ax,2.00.0005.0054
    Vorbis Encoder,0x00200000,,,OggDs.dll,0.09.0009.0005
    IAC2,0x00200000,,,quartz.dll,6.05.2600.2749
    Lernout & Hauspie CELP 4.8kbit/s,0x00200000,,,quartz.dll,6.05.2600.2749
    Lernout & Hauspie SBC 8kbit/s,0x00200000,,,quartz.dll,6.05.2600.2749
    Lernout & Hauspie SBC 2kbit/s,0x00200000,,,quartz.dll,6.05.2600.2749
    Lernout & Hauspie SBC 6kbit/s,0x00200000,,,quartz.dll,6.05.2600.2749
    IMA ADPCM,0x00200000,,,quartz.dll,6.05.2600.2749
    PCM,0x00200000,,,quartz.dll,6.05.2600.2749
    Ogg Vorbis (mode),0x00200000,,,quartz.dll,6.05.2600.2749
    Ogg Vorbis (mode2),0x00200000,,,quartz.dll,6.05.2600.2749
    Ogg Vorbis (mode3),0x00200000,,,quartz.dll,6.05.2600.2749
    Ogg Vorbis (mode+),0x00200000,,,quartz.dll,6.05.2600.2749
    Ogg Vorbis (mode2+),0x00200000,,,quartz.dll,6.05.2600.2749
    Ogg Vorbis (mode3+),0x00200000,,,quartz.dll,6.05.2600.2749
    Microsoft ADPCM,0x00200000,,,quartz.dll,6.05.2600.2749
    ACELP.net,0x00200000,,,quartz.dll,6.05.2600.2749
    DSP Group TrueSpeech(TM),0x00200000,,,quartz.dll,6.05.2600.2 749
    Windows Media Audio V,0x00200000,,,quartz.dll,6.05.2600.2749
    Windows Media Audio V2,0x00200000,,,quartz.dll,6.05.2600.2749
    GSM 6.0,0x00200000,,,quartz.dll,6.05.2600.2749
    Messenger Audio Codec,0x00200000,,,quartz.dll,6.05.2600.2749
    Microsoft G.723.,0x00200000,,,quartz.dll,6.05.2600.2749
    CCITT A-Law,0x00200000,,,quartz.dll,6.05.2600.2749
    CCITT u-Law,0x00200000,,,quartz.dll,6.05.2600.2749
    MPEG Layer-3,0x00200000,,,quartz.dll,6.05.2600.2749
    Midi Renderers:
    Default MidiOut Device,0x00800000,,0,quartz.dll,6.05.2600.2749
    WDM Streaming Capture Devices:
    SB Audigy 2 Audio [CF00],0x00200000,3,2,,5.03.2600.280
    WDM Streaming Rendering Devices:
    SB Audigy 2 DirectMusic Synthesizer [CF00],0x00200000,,,,5.03.2600.280
    SB Audigy 2 Sw Synth [CF00],0x00200000,,,,5.03.2600.280
    SB Audigy 2 Synth A [CF00],0x00200000,,,,5.03.2600.280
    SB Audigy 2 Synth B [CF00],0x00200000,,,,5.03.2600.280
    SB Audigy 2 Audio [CF00],0x00200000,3,2,,5.03.2600.280
    BDA Network Providers:
    Microsoft ATSC Network Provider,0x00200000,0,,msdvbnp.ax,6.05.2600.280
    Microsoft DVBC Network Provider,0x00200000,0,,msdvbnp.ax,
    Microsoft DVBS Network Provider,0x00200000,0,,msdvbnp.ax,6.05.2600.280
    Microsoft DVBT Network Provider,0x00200000,0,,msdvbnp.ax,
    BDA Transport Information Renderers:
    BDA MPEG2 Transport Information Filter,0x00600000,,0,psisrndr.ax,6.05.2600.280
    MPEG-2 Sections and Tables,0x00600000,,0,mpeg2data.ax,
    WDM Streaming Mixer Devices:
    Microsoft Kernel Wave Audio Mixer,0x00000000,0,0,,
    BDA CP/CA Filters:
    Decrypt/Tag,0x00600000,,0,encdec.dll,6.05.2600.280
    Encrypt/Tag,0x00200000,0,0,encdec.dll,6.05.2600.280
    XDS Codec,0x00200000,0,0,encdec.dll,6.05.2600.280
    Audio Renderers:
    CyberLink Audio Renderer for Dell,0x00200000,,0,cladr.ax,3.05.0000.2409
    Default DirectSound Device,0x00800000,,0,quartz.dll,6.05.2600.2749
    Default WaveOut Device,0x00200000,,0,quartz.dll,6.05.2600.2749
    DirectSound: SB Audigy 2 Audio [CF00],0x00200000,,0,quartz.dll,6.05.2600.2749
    WDM Streaming System Devices:
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    SB Audigy 2 Sw Synth [CF00],0x00200000,,,,5.03.2600.280
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    SB Audigy 2 Audio [CF00],0x00200000,2,2,,5.03.2600.280Message Edited by guru7892 on 05-20-20072:43 PM
    Message Edited by guru7892 on 05-24-200705:55 PM

    I found that once you reinstall your sound card you need to make sure you hook everything back up correctly.
    basically all you need to do is run a start up with your sound card out ofyou computer and then re-run start up with the card back in.

  • K9N2 Diamond and Xtreme Audio Card

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    ( http://img54.imageshack.us/my.php?image=39525598eg9.jpg)
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