No Sound/Can't Install SB 0220 5.1 Digital. Multimedia Grayed out Please h

Question

<pre>I have sent this to Creative so they can help me directly but</pre><pre> they sent me an e-mail back telling me that they will no longer support this </pre><pre>?Based upon the age of your product, it appears that you are beyond our </pre><pre>Complementary email and telephone support period as outlined below? </pre><pre>-Creative</pre><pre>?</pre><pre>And that</pre><pre>?Tutor session is only $2.99 and covers any one issue with which you </pre><pre>want assistance and lasts up to 30 minutes? -Creative</pre><pre>?</pre><pre>Here is the Original Description of my problem.</pre><pre>?</pre><pre>?Detailed Problem Description: </pre><pre>?</pre><pre> I have done a fresh install of windows xp and upgraded it to SP2 and </pre><pre>had to reinstall all my hardware and drivers. When I try to install my </pre><pre>Creative Sound Blaster I get no sound. When I open the control panel </pre><pre>Everything under multimedia is grayed out. In addition when I do the </pre><pre>Creative Diagnostics test I get the following. </pre><pre>?</pre><pre>Hardware Detection Test ? Pass </pre><pre>Wave driver Test ?? Fail</pre><pre>MIDI Driver Test ?? Fail</pre><pre>Mixer Driver Test ??? Fail </pre><pre>DirectSound3D Test?? Fail</pre><pre>SoundFont Setting Test?? Pass </pre><pre>Mixer Settings Check ?? Fail. </pre><pre>?</pre><pre>I have already done a Clean Sweep, Cleared my system reg of all </pre><pre>Creative Items, used CTZAPXX to both uninstall (per the clean sweep </pre><pre>info) and reinstall the drivers but nothing seems to work. </pre><pre>?</pre><pre>Also if I try to install one of the driver packs from the web site I get the following</pre><pre>error </pre><pre>?</pre><pre>'Setup could not detect any Sound Blaster Audio card on your </pre><pre>System. Please ensure that your Sound Blaster hardware is properly </pre><pre>Installed before running this setup program. setup will now exit'</pre><pre>?</pre><pre> I have been trying to fix my Sound card on and off for the last 4+ months.</pre><pre> Any help would be nice. Also note that I have searched the forums and the </pre><pre>web for any solutions but nothing seems to work. </pre>?
Any help with this issue would be great. I?m about to just spend that 3 dollars on the
Creative session on a new non-creative sound blaster card that doesn?t have these issues.
Some additional information that might or might not be helpful is that I don?t have windows
XP on my C dri've but on my a separate partition I created on my C:\ the G:\.
I have disabled my onboard sound card.
I have even deleted creative from my registry to see if that would help and still nadda.
Message Edited by Oncidium on 2-26-20062:34 PM

Answer 1

Ok, so I installed windows XP sp and all the hardware drivers video card, network card etc... I installed the Sb 0220 drivers from the cd and everything works perfectly now. So I guess if anyone is having the same problem as me the fix is installing windows XP w/o Sp2. I will be updating this partition to sp2 and will keep everyone updated if the audio card craps out on me. Do note that I installed the drivers with CTZAPXX by going to X:\Audio\Drivers\CTZAPXXX (x being where your CD/DVD dri've is) Clicking driver installation/WDM Drivers and ok. So far it looks like the problem with the sound blaster not working was either A: Windows being installed on a different partition than C:\ or B: Service pack 2 is screwing the drivers up with my current computers configuration. As I said before I will update this thread when I find out if SP2 makes the thing crap out again.