No sound from both jack and speakers of my hp pavilion laptop

I'm not getting any sound from the speakers or headphones on my HP 2000 Note Book PC. When I try to test the speakers I get an error message saying, "The device is being used by other application.Please close any devices that are playing audio to this device and then try again".

Hi,
Can you post back with the following details.
  The full Model No. and Product No. of your notebook - see Here for a guide on locating this information.
  The full version of the operating system you are using ( ie Windows 7 64bit ).
Regards,
DP-K
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****Please mark Accept As Solution if it solves your problem****
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Microsoft MVP - Windows Experience

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