No sound from front or read audio jack

I am using an 810-230qe Phoenix Envy with WIndows 8.1 Pro. I am unable to hear sound from the front headphone jack or the rear audio jack. Speakers also do not work from the rear jack. I have an HDMI cable connected to my monitor, however, I went into the NVIDA controls and disabled sound for that.
I have uninstalled the driver and then reinstalled. No luck with either jack. Headphones work in all other devices. I have even tried different headphones. This is a new computer, just a few days old and this is the first time I tried to use sound.
Any ideas?

Hello aloehnert,
Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I understand you are having audio issues on your HP ENVY Phoenix 810-230qe CTO Desktop PC. You stated that you disabled the audio on your monitor does that mean it worked before you disabled it? Has the audio ever worked on this and is just not working now? If you go to the control panel and click on Sounds what devices do you see there and are they Enabled or Disabled?
If you could answer these questions it would help a great deal in getting you a possible solution. Thank you for posting on the HP Forums. Have a great day!
Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
Dunidar
I work on behalf of HP
Find out a bit more about me by checking out my profile!
"Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." ~ Donald Porter

Similar Messages

TX2000 no sound from front headphone jacks

Hi everyone, Ive started this because I have a major problem with my pavilion tx2000. it is not outputting any sound from the front headphone jacks, it was working okay on windows 7 64 bit but one good day without any aparent reason it stopped working I mean, I used to plug my headphones and immediatly the laptop speakers shout and I coud hear music from any of the two front headphone jacks but one day I did it and the speaker didnt shout and I couldnt hear anything from the headphones, assuming that the headphones were the problem I plugged another headphones that I knew were working fine with the same result.
I was using windows 7 default drivers then I updated the drivers from the official realtek site (I thnk version R267) with no effect, then I installed linux and plugged the headphones, to my surprise audio were outputting from both, the laptop speakers and the headphones, after some configurations I managed linux to output audio only from the headphones but I have to change it manually if I wanted the laptop speakers to work, I then reinstalled windows 7 64 with the updated driivers from realtek, to my surprise realtek audio manager will pop up a message saying "you just plugged and audio device" BUT ONLY IF I PLUG SOMETHING TO THE MICROPHONE JACK!!!!! otherwise it won´t say anything even if I plug my headphones to any of the both headphone jacks, my assumption is that somehow the headphone jacks lost its sensibility and are not detectng the headphones and as so they wont route the audio signal through them, also Ive read on forums that I could change something in the realtek audio manager as "disable front audio jacks" or something but i can´t see that option anywhere in any of the various versions of drivers I´ve tried on the various OSes Ive tried, Also in some point I did notice a red ligth coming out from the first headphone jack, I assumed it was spidf signal or something.
What im thiking is that this is hardware related, that somehow the jacks lost sensibility and cant detect my headphones, the question here is this: I dont mind routing the audio from the laptop speaker to the headphone jacks manually (I mean with some script or something), but is there any way to do so In windows, In linux I could but in windows I just cant seem too get it to work without windows detecting my headphones automatically, or do I have to change the whole front panel in my laptop, it is offcourse out of warranty and I don´t want to keep spending money on this as this is quite an old machine wich Ive invested way too much.
THANK YOU ALL IN ADVANCE.
HP Pavilion TX2000 (tx2032la)
Windows 7 Ultimate 64-bit
NO sound from front headphone jacks.
No hardware changes made.

Oh and one more thing:
In the Audio tab in Sounds and Audio Devices in Control Panel, it has this option of
"Use only default devices"
Is it OK to check that?
Does that mean that if I choose Audigy 2 for the sound playback and etc. options, it would "lock" the default as Audigy 2?
Because as I said, I don;t want to go back and forth switching from onboard to Audigy over and over.
I just want Audigy as my sound, and be able to use the headphone jack on the front bevel of my computer.

No sound from front right/left speakers in 5.1 setting SB Audigy 2 ZS

Dimension 550/E50
XP Media Center 2005
All current Windows Updates (SP3 & all MCE updates)
5. surround sound was working fine until some software changes took place (however, I dont know which was directly related)
A) Intel Chipset update from A to 7.2.2.006, A3
1. It fixes issue with USB keyboard/mouse hang until reboot while installing.
2. It fixes yellow bang in USB controller in Device Manager on a system with USB keyboard/mouse while installing.
3. It fixes a bug where a 3rd party SMBus driver was being overwritten.
4. It fixes Installshield issue with silent mode.
5. It fixes issue in PCIUtility.sys during install on 64-bit OS.
6. It fixes untranslated language strings.
B) Some Microsoft AutoUpdates
didn't discover the loss of front speakers until several updates had run. Restored back to December 08 without any improvements.
After the chipset update, I de-installed all SB and Sigmatel drivers
Then Re-installed the SIGMATEL STAC 92XX C-Major HD Audio driver
and then re-ran the SB Installation CD
still, no front r/l sound
then, i ran the Creative AutoUpdate application and installed recommended updates.
still no sound front l/r --
i switched the rear l/r cable with front, so i know the speakers are fine.
what else can i do
how can i tell if the sound board is faulty
Message Edited by lunde on 04-8-2009 08:32 PMMessage Edited by lunde on 04-8-2009 08:34 PM

I used the Creative Diagnostic application's Speaker Test and after hitting Restore Defaults, the front right speaker is not as quiet, though still much quieter and muffled. Still no sound from the subwoofer.

No output sound from output port/analog audio: Need help

hello, I want to connect my analog audio equipment to my iMac. I have done this in the past with my old G3. I have connected the RCA cables to a 3.5 mm jack and put it into the audio input port, which was what worked on the G3. When I open the sound page for input & output, on Output I can see the volume bar thing moving in relation to the sounds from mic, turntable, etc: all the analog audio things. However, there is no actual output of sound through the iMac;s speakers or a headphone. The output page is pretty simple so I am real sure I have all the rigt things checked, unchecked etc. Any ideas? Thanks.

I had what sounds like a similar problem to jazzzrat. i had my macbook setup to a stereo and it worked for over a year. suddenly no sound came out of the stereo. in my case, it definitely was a software setup thing.
plug in your stereo jack into the audio out port. then go to system preferences-->sound-->output. on there you should see, under "device for sound output": Name=Headphones, port=built-in output. (if you see name=built in speakers, you plugged in the wrong plug). Now go down to the bottom of the window and UNcheck the "mute" box, and make sure the volume slider is midway or more.
For some reason, mac allows you to mute the "headphones" and "built in speakers" selectively. we have no idea how that box got checked, that remains a complete mystery. but when we eventually found -- and unchecked -- the box, our stereo output came back just fine.
i hope this works for you. good luck and have a good new year.

Inspire T6060 - sound from all satellati with 1 jack

i had an old cambridge 4. sitem ad it has 2 jack a green one and a black one, if you plug just jack it is possible to hear music from all the speackers
now i upgrade at inspire T6060 but at the moment i dont have a 5.1 sound card, till i will get one i would like to hear music from all the speackers instead of the 2 front one
i tryed to plug just the green jack but the sound come just from the front speackers, is it possible to make it come from all just with one jack, how?

Headphone jacks are only good for so many in and out usages. Usually its the headphone jack itsefl that goes bad first but sometimes it is the internal part. If you are lucky you can clean out the inside and get it to work.
These devices are not made to last for someone who actually has those headphones around there neck and acually uses there listening devices through out the day plugging it in and out. This is not in any way an Apple thing, it is a problem with many devices. The male ends tend to get dirty hanging around then scratch the female end when used. In fact, using higher end headphones you can really notice even the smallest particles of dust on the male end of plug when used, that is the small popping you might notice when the cord moves.
Hopefully its a problem on the male side of things.
I would recommend a person that wants to use headphones alot to keep a small 2 inch extension plugged into there device that can be replaced when it goes bad inplace of wearing out the original plug.
Again, this is not an Apple problem alone.

No sound from front centre speaker and sub

I have an Audigy 2 with Creative Inspire 6700 speakers. I have a problem where there is no sound from either the front center speaker or the sub. If I test it with Speaker Setup in Control Panel there is no sound on those two speakers.
Has anyone got any suggestions please?

I have this issue aswell - but do not exspect any help, support from this forum.
This company is crap, I hate them.. They will NEVER be getting a penny from me. The only reason I come here is b/c? I paid a lot of money for my card, and I'm hoping one day for a fix...

No sound from internal speakers or headphone jack

HP 15 notebook PC
windows 8.1 64-bit
not getting any sound from internal speakers at all. no sound from headphone jack. was working fine yesterday. updates to drivers are good. i can see sound signal in the speaker bar. please help.

Hi,
Can you post back with the full Model No. and Product No. of your Hp 15 series notebook - see Here for a guide on locating this information.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

No sound from Front and Rear Center Speakers

Hi all,
I have a Creative 6.1 6700 speaker set + Creative Sound blaster Audigy 2 ZS.
Recently I have noticed that I am not getting any sound from my Front and Rear center speakers. The sound is being diverted to the sub woofer. Wehn i run checks the sound comes from the sub woofer rather then the speaker. I have checked all connection and checked all wiring. All Speaker are working fine and none is dead.
I have uninstalled and reinstalled the drivers and then application but still no good. I am unable to figure out why this might be happening. Any help is greatly appreciated.
Also any idea why does the creative driver keep on crashing. It is one of the most unstable driver that I have seen. I have the latest driver and usually keep it up to date but still it does keeps on giving problems regularly.
I have to say that till now the creative product has been a headache for me but I would have to make do with what I have. So all help needed here really.
Regards,
Amit

Hi Guys,
I would really appreciate if somebody could reply to my query. Its been very frustating here.
In the meanwhile I have done the following troubleshooting more :
1) Took a head set and connected to all ports at the back of the sound card. Sound is coming from there.
2) Went ahead and removed the creative drive and the application.
3) did a search in the registry with the keyword as "Creative". Removed all entries that were found.
4) Reinstaled the latest drivers and the application.
5) Tried he card ina different PCI slot.
But everything has been to no avail. There is still no sound from the rear and front center speakers. Its really driving me nuts.
It seems as if the souncard is passing the signal to the sub woofer but it is not directing it to both these channels.
Any help would be deeply appreciated.
Regards,
Amit

Sound from front speakers only with X-Fi in Game mo

Hope someone can help me with this. I just installed the latest x-fi drivers for my xtreme gamer on a fresh install of xp and now in when in Game mode I don't get any sound from the rear speakers. When I switch to entertainment mode I get sound from all my speakers. I have a 4. setup and have checked that this is selected in both the creative audio console and the windows control panel.
Is this a problem with the new drivers? Has anyone else got this problem or knows how to fix it's
Cheers.

you have to activate x-fi cmss 3d and try the options within

No sound from front headphone jack after SoundBlaster installat

Hi everyone, I recently bought a Sound Blaster Audigy 2 Value PCI Sound Card.
I installed it as normal as any other PCI card. I disabled onboard sound in BIOS. I installed all the Creative software and drivers, and the sound is working...but only from the sound card at the back of the PC.
I have on my Dell 4550,at the front of the PC tower: 2 USB ports (which still work), and a headphone jack, which doesn't work.
The headphone jack at the front used to work before I instlaled the Audigy 2 card, but now, after the installation, it doens't work.
Does anyone have a solution to this or an explanation as to why it is behaving like this?
Any info is greatly appreciated.
Thanks!
Michael

Oh and one more thing:
In the Audio tab in Sounds and Audio Devices in Control Panel, it has this option of
"Use only default devices"
Is it OK to check that?
Does that mean that if I choose Audigy 2 for the sound playback and etc. options, it would "lock" the default as Audigy 2?
Because as I said, I don;t want to go back and forth switching from onboard to Audigy over and over.
I just want Audigy as my sound, and be able to use the headphone jack on the front bevel of my computer.

No sound from front, center and sub

I've got the p7800 7.1 setup. The 4 surround speakers are the only ones producing sound. I've swapped the speakers outputs and all the speakers work fine. I've also changed the input jacks around to see if that fixes it. I tested the sound coming out of my xtreme card with headphones and it works fine. It's a pretty standard setup thats worked before. I'm not sure if the head unit partially died or what. Any assistance would be appreciated.
Thanks

<SPAN>i am 00% sure everything is connected correctly. When I use the Creative SB audigy 2 ZS software to test the speakers, on the "channel" buttom, i only hear sound coming from ?front left? and ?front right?, the rears and sub have no sound, I have set to ?6 channel? on the speaker control pad, and have set to 5. on Audigy 2 ZS, I had tried to disable the decoder from the sound card, but the problem still exist.<SPAN> When I set the speaker control pad to ?direct? effect on ?6 channel?, and test with the Audigy, I can hear ?front rightcenter?..all working, but when I listen to MP3 and CD, there are no sound come from the center speaker (on windows xp pro), But when I listen to MP3 and CD on Windows 98 (I have 2 systems installed on my computer), sound come from all speakers.<SPAN> Therefore, I believe that the sound card has problem running on Windows XP pro.

No sound from front center and

Ok so i have a Audigy 2 ZS, all the speakers are working BUT, the front center sound comes from the back right if it. When I change the jacks over I get no sound what so ever out of the sub and center speaker. HELP!!!!

What exactly are you using for your speaker system?
-Dave
[email protected]

Audigy 2 ZS won't play Sound from Front speakers, just Rear

;? ? I recently installed Windows 7, and have been having trouble with my speakers playing correctly. Intially, the first time I installed the 07/3/09 drivers from Creative, I could only play music/test sounds out of my front 2 speakers. I unistalled the drivers, and re-installed the Beta drivers instead, and I also uninstalled the Realtek drivers as I heard that they can cause problems.
?? So now I have the Beta installed, and Realtek not installed - and now music/test sounds ONLY play out of the rear/center speakers, and NOT my front 2. In addition, the rear/center speakers are flakey - sometimes it plays, sometimes it doesnt.
Help! Anyone have a solution or a step in the right direction?
Edit: If its worth mentioning, under the Creative Audio Console -> CMSS 3D, before Windows 7 I had to option to mix CMSS 3D. Now the only 2 options are Off and CMSS. No CMSS 3d.

? Yeah, actually I found that a handful of the environmental changes work. For example, "small room" does work for me. However, it still is not very good. The environment effects for me make it very difficult to hear.
Sigh - this is the only driver for me that does not work correctly under Windows 7 64bit.
Hopefully there will be a new driver soon.

Still no sound from front speaker

hey there
I have an intel HDA audio with the realtek ALC883 chip installed, running on the snd_hda_intel kernel module (2.6.22). Now, sound works *great* coming out of the headphone jack, but I cannot get anything coming out of the built in, 'external' speakers. I know they work, because I heard them work in vista the 1st time i booted the laptop.
I tried many different 'options' combitations to the module, and none work. I also get an annoying, odd pop and crackle sound a few moments after I boot up (and I say moments because there doesnt seem to be any rhyme or reason to when it does it).
I tried disabling all power saving modes; and I have also noticed the 'speaker' volume is always set to 0 after I boot up, no matter what it was previous to that.
I have been able to go around this problem using headphones and really i guess its fine but its been kinda buggin me, cause you know, you want everything to work right ?
btw, in dmesg i noticed an odd message that says:
hda_codec: Unknown model for ALC883, trying auto-probe from BIOS...
could that be the reasons for all my troubles ? remember, headphone jack works like a charm.
thanks

May I ask what desktop you're using? In XFCE my integrated Intel HDA soundcard doesn't show up in the mixer whatever I do. The driver is working though, because this is the output of cat:
[kimolee@kimtjik ~]$ cat /proc/asound/cards
0 [NVidia ]: HDA-Intel - HDA NVidia
HDA NVidia at 0xfe020000 irq 19
1 [CMI8738MC6 ]: CMI8738-MC6 - C-Media PCI CMI8738-MC6
C-Media PCI CMI8738-MC6 (model 55) at 0x9c00, irq 20
What do you see when running the same command?
Anyhow if I then run "alsamixer -c 0" the Intel HDA sound-device shows up perfectly well, but it's by default always set to 0 output from all channels. Test and report whether your scenario is similar to mine (gnome mixer doesn't suffer from the same oddity as XFCE's).

Sound from front speakers only

I am using optical audio with Sony DAV-DZ810 home theater and my Apple TV2. The system is new and I am not very familiar. When I watch a trailor (have not watched a movie yet) on ATV2, I notice that sound only comes from two front speakers only. No sound is heard from center and rear speakers.
Can anyone please advise?

Normal.
Trailers do not usually have 5.1 surround.
Not all movies have 5.1 surround either - it should say or show the dolby icon on the movie preview screen and once you choose to rent it often says you are renting film x which has surround surround (or something like that).
AC

No sound from front or read audio jack

Similar Messages

Maybe you are looking for