No sound from group call

So when I join a group call, I can't hear anything at all. Sound test and audio settings both work just fine, but the regular call doesn't. Everything else seems to work.

What phone do you have?
Here's a quick way to test if the reciever is working:
Open the Voice Memos app on the device.
Record a short message, press the Done button, and press Save when the app asks to name the recording.
If the speaker on the top right of the screen is blue, tap it so that it turns dark grey. This will make the recording go out the reciever.
Tap the recording on the bottom of the screen, and tap the play button. If you can hear the recording, the reciever works fine. If not, you should take the phone to an Apple Store, or call Apple Support.

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