No sound from ipod shuffle?

The iPod Shuffle registers on iTune, the downloaded songs show up on the computer screen; however when I attach the ear plugs to the unit not sound emits from the ear phones, not even a hiss. What should be done?

You might want to post this in the iPod shuffle forum.
Here's the link.
http://discussions.apple.com/category.jspa?categoryID=199

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    Hi, Jixx0615.
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    When you try to delete from a device running iOS 7, make sure to hold your finger on the song for a few seconds before swiping to the left. This should expose the red Delete button.
    Try Again,
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    See Recover your iTunes library from your iPod or iOS device.
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