No sound from left speaker on Pavilion DV7-3128CA laptop

I have a DV7 laptop that I purchased in May 2010. I have always used headphones for this laptop. Over the last few months, I had trouble getting audio from the left side of the headphones. Usually I just adjusted the headphone cord and the problem went away. As time progressed, it became increasingly difficult to get audio, but i figured it was just a loose connection on my headphones. . I then tried a different set of headphones in both headphone terminals and the same result, minimal audio at best. It seems the right hand speaker on the jack is perfect, music and DVD's, it is just the left side of the audio on the headphone jacks. Any suggestions?

Hi,
Try the following.
Download the IDT Audio installer on the link below and save it to your Downloads folder.
http://ftp.hp.com/pub/softpaq/sp59001-59500/sp59154.exe
When done, open windows Control Panel, open Device Manager and open up Sound, Video and Game Controllers. Right click the IDT device and select Uninstall - you should also get a prompt to remove the current driver, tick the box to allow this and then proceed with the uninstall.
When complete, shut down the notebook, unplug the AC Adapter and then remove the battery. Hold down the Power button for 30 seconds. Re-insert the battery and plug in the AC Adapter.
Tap away at the esc key as you start the notebook to launch the Start-up Menu and then select f10 to enter the bios menu. Press f5 to load the defaults ( this is sometimes f9, but the menu at the bottom will show the correct key ), use the arrow keys to select 'Yes' and hit enter. Press f10 to save the setting and again use the arrow keys to select 'Yes' and hit enter.
Let Windows fully load - it will automatically load an audio driver, but just let this complete. Then open your Downloads folder, right click on the IDT installer and select 'Run as Administrator' to start the installation. When this has completed, right click the speaker icon in the Taskbar and select Playback Devices. Left click 'Speakers and Headphones' once to highlight it and then click the Set Default button - check if you now have audio in both speakers.
Regards,
DP-K
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****Please mark Accept As Solution if it solves your problem****
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Microsoft MVP - Windows Experience

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Hi,
Try the following.
Download the IDT Audio installer on the link below and save it to your Downloads folder.
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DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

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