No Sound from Sound Blaster Audig

My HP Pavillion came installed with the Sound Blaster Audigy 2 - Model # 0240 card. I've had about 2 years wth no problems. The other day the sound just stopped working. I know the speakers are set up properly since when I try to calibrate through Creative it plays those sounds but no other sounds through the computer. The Creative diagnostic tests finds the hardward but it fails the Midi, Wave and something else that I can't remember.
In Device Manager there is a yellow exclamation point before Sound Blaster 6 or AWE32. Under properties it says: This device cannot start. (Code 0). Under Resources it says: Resource Setting: This device isn't using any resources because it has a problem. That much I figured out....LOL.
I am not a computer expert but I'm pretty good at troubleshooting and nothing so far has worked. I tried removing and reinserting the sound card but to no avial. Howver, the card has two wires in the front of the card...one into AUX and the other port I cannot see what it is for but that wire is not plugged into the tower at all. Should it be? Is it possible it somehow became detached and that's why it no longer works? Could the card just be blown? I also tried a different slot when I took it out, also didn't work.
I have not installed any new hardware or software, however, my 3 year old son uses this computer and who knows what he's done.
Can anyone help me? I miss having sound!!!!!!
Thanks so much!!
Lisa
PS... I am running Windows XPMessage Edited by dknygirl on -2-2005 04:37 PM

Hi Jason,
I only have one sound card. Stamped on the card it says Sound Blaster Audigy 2 in one spot and in another spot it says Creative Audigy 2. Aren't they one in the same? In device manager it lists the following: Audio Codecs, Legacy Audio Drivers, Legacy Video Capture Devices, Media Control Devices, Sound Blaster 6 and Video Codecs. That's all that's listed under sounds.
So far I've been unable to locate the discs that came with the computer but I'm still searching.
In the meantime, do you think that wire on the sound card that isn't connected to anything in the tower could be the culprit's Is there anyway if I can find out if it should be plugged into something. I only see one place that it can fit although it has two less prong holes on the top row.
Any other suggestions? HP tells me to do a system recovery but on the chance the card is blown, that won't solve the problem.
Does anyone know what Code 0 means that is shown in the device manager?
Thanks!

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