No sound from speakers or headphone jack on M35X-S114

Help. I haven't had sound on my laptop for quite sometime. I don't know if it just a driver issue/conflict, though I have downloaded the current RealTek Audio driver, which didn't help, or if my sound card is dead. Any suggestions would be greatly appreciated. Here is what I have tried, the volume control on the side is turned up. The card is enable and it states that the device is "working properly". I have plugged headphones into the jack and still have no sound. I have tried the troubleshooting and that still didn't work. Any suggestions would be greatly appreciated. Thanking you in advance!

I don't think I have anything to offer that you haven't done. In Device Manager, Device status says "working properly" and you've reinstalled this driver.
Realtek Audio Driver for Windows XP
Right?
The only other thing I know to do is restore the hard drive to its original factory fresh contents.
-Jerry

Similar Messages

No sound from HP G62 laptop and can no longer get sound from speakers or headphone jack . USB sworks

have an HP G62 laptop. I can no longer receive sound from speakers or from headphone jack. If I plug speakers into usb - I will get sound. Any ideas?

I don't think I have anything to offer that you haven't done. In Device Manager, Device status says "working properly" and you've reinstalled this driver.
Realtek Audio Driver for Windows XP
Right?
The only other thing I know to do is restore the hard drive to its original factory fresh contents.
-Jerry

No sound from speakers or headphones on my hp pavilion dv6-6c50us

no sound from speakers or headphones on my hp pavilion dv6-6c50us. Speakers are not muted and volume is up. May have happened after a system update

Hi,
Try the following.
Download the relevant IDT Audio installer on the links below and save it to your Downloads folder.
IDT Audio Installer - Windows 7.
IDT Audio Installer - Windows 8.
When done, open windows Control Panel, open Device Manager and open up Sound, Video and Game Controllers. Right click the IDT device and select Uninstall - you should also get a prompt to remove the current driver, tick the box to allow this and then proceed with the uninstall.
When complete, shut down the notebook, unplug the AC Adapter and then remove the battery. Hold down the Power button for 30 seconds. Re-insert the battery and plug in the AC Adapter.
Tap away at the esc key as you start the notebook to launch the Start-up Menu and then select f10 to enter the bios menu. Press f5 to load the defaults ( this is sometimes f9, but the menu at the bottom will show the correct key ), use the arrow keys to select 'Yes' and hit enter. Press f10 to save the setting and again use the arrow keys to select 'Yes' and hit enter.
Let Windows fully load - it will automatically load an audio driver, but just let this complete. Then open your Downloads folder, right click on the IDT installer and select 'Run as Administrator' to start the installation. When this has completed, right click the speaker icon in the Taskbar and select Playback Devices. Left click 'Speakers and Headphones' once to highlight it and then click the Set Default button - check if you now have audio.
Regards,
DP-K
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****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

No Sound from speakers but Headphones work on HP All-In-One 23-p142

I recently purchased my computer HP Pavillion 23-p142 with Windows 8.1 64bit on July 9, 2015 and everything was golden...couldn't be happier with it for my needs. Now, in just the last few days, the sound doesn't work at all. No sound from Windows Media Player, Youtube etc. Absolutley nothing. Not even system sounds. I've tried troubleshooting tips such as going into Computer Management> Services> Windows Audio and restarting that service...still no luck. I've uninstalled and reinstalled the Realtek HD Audio drivers several times and it worked on the very first attempt then the sound went away again after a few hours. I'm at a loss for what to try next...Any help would be greatly appreciated. Thanks. PS. I forgot to mention my headphones work fine. And here are some screenshots of devices...if that helps with anything.

Hello , Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More. I have read your post on how you are not able to get sound from the speakers of your desktop computer, and I would be happy to assist you in this matter! Do you speakers work on another computer? Is there any software you need to install to properly configure your speakers on your system? In the meantime, I recommend following the steps in this document on No Sound from the Speakers (Windows 8). This should help return the sound to your computer using your speakers. I also recommend returning your system back to a previous restore point before the issue occurred. This can be done by following the steps in this document on Using Microsoft System Restore (Windows 8).
Please re-post with the results of your troubleshooting, as well as the requested information above. I look forward to your reply!
Regards

Hp pavilion g6 notebook PC. No sound from speakers or headphones

Hi, I just did all the recommended updates for my computer this week due to it working so slowly. It started working like new again with one problem, I now have absolutely no sound. A big problem for me since I use this laptop as a TV and love listening to my music. Product number: LW354UA#ABA. Serial number: [edited Serial Number by Moderator]. I hope this is enough information to get help.

Hi,
Try the following.
Download the IDT Audio installer on the link below and save it to your Downloads folder.
http://ftp.hp.com/pub/softpaq/sp55001-55500/sp55036.exe
When done, open windows Control Panel, open Device Manager and open up Sound, Video and Game Controllers. Right click the IDT device and select Uninstall - you should also get a prompt to remove the current driver, tick the box to allow this and then proceed with the uninstall.
When complete, shut down the notebook, unplug the AC Adapter and then remove the battery. Hold down the Power button for 30 seconds. Re-insert the battery and plug in the AC Adapter.
Tap away at the esc key as you start the notebook to launch the Start-up Menu and then select f10 to enter the bios menu. Press f5 to load the defaults ( this is sometimes f9, but the menu at the bottom will show the correct key ), use the arrow keys to select 'Yes' and hit enter. Press f10 to save the setting and again use the arrow keys to select 'Yes' and hit enter.
Let Windows fully load - it will automatically load an audio driver, but just let this complete. Then open your Downloads folder, right click on the IDT installer and select 'Run as Administrator' to start the installation. When this has completed, right click the speaker icon in the Taskbar and select Playback Devices. Left click 'Speakers and Headphones' ( or Speakers/HP ) once to highlight it and then click the Set Default button - check if you now have audio.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

Sound from speakers AND headphones

I'm getting sound out of the speakers when I plug in headphones on my G5. It goes mute when I first plug in the headphones, but then comes back on. If I go into System Prefs, it shows the headphones as being the line out. Also, if I click the Digital Out, it still comes out of the speakers. The speakers are JBL Creatures. Any ideas?

I have same exact problem, Did u contact to HP support? wat did they say?
Even HP support couldn't help me.... they asked me to troubleshoot in all ways and asked me to format but still i have that problem. They couldn't even replace or exchange my product(ENVY 4 Touchsmart 1215dx).
Possible reasons why this happen:
1. Hard drive isn't fast enough.
2. Audio drivers not properly installed.
3.VIA Chipset issue.
4.Soundcard problem.
For me 1 & 2 are fine, so problem is between 3or 4 may be both.
Try to check where problem exsits from above 4 points

No audio from speakers or headphone jack. dell 15z 5523

I've tried reinstallng audio drivers and chipset drivers.

jerrycronus
I did the diagnostic during the color bar section there was no sound.
Please run the ePSA test again and this time answer no (hit the "n" key) when asked if see the colors.
jerrycronus
However the little audio test button on the lower right side of the diagnostic screen could be heard.
When you say you heard the button, does that mean you could hear the tones during the "Perform Quick Audio Check" test?
jerrycronus
What do you guys thinks?
If you heard the tones during the Quick Audio Check, that means that the speakers are connected and working. I don't know why you did not hear the beeps during the color bar test.
Your speakers are working (if you heard the tones during the Quick Audio test) and you have re-installed the IDT audio driver and yet you still have no audio through either the headphones or speakers. That means that either the IDT audio codec on the motherboard has failed or Windows has a problem.(I disagree with Rishi who said that if you hear the tones it means the hardware is fine. The ePSA tests test the speakers but there are some other functions of the hardware that could have failure.)
But if the codec had failed then probably the driver would have failed to communicate with the hardware and the installation would have failed. At the moment I am leaning towards it being a Windows issue.
Go to the Device Manager (Control Panel>Device Manager) and expand the Sound Controllers category. You should see one instance of "IDT High Definition Audio Codec" and NO instance of "High Definition Audio Device". Your Device Manager should look something like this:
I don't mean you should see "Creative Sound Blaster". I mean you should see "IDT High Definition Audio Codec" and NOT "High Definition Audio Device". If you see both of those things at the same time Windows is messed up.
If the Device Manager looks all right please reply back with the name of the operating system you are using, and give some details of the circumstances of the audio failure. E.g. did it just stop working suddenly, or after a new operating system installation, or after a program installation or Windows Update, etc?

Toshiba L655 No sound from speakers or headphones

<HTML><H3>Hi, Hope you can help. I have a Toshiba L655 Laptop with 4.06mb ram and a 64 bit operating system. I have windows 7 with the upgrades now to I am sure vista and maybe win 8 
about 8 months ago the sound just quit. I checked all of the volume controls, tried headphones and it just would not work. I tried the system troubleshooter and it said the system was functioning correctly. THen after 2 weeks it started working for a couple days and then quit again. It has not worked since. I uninstalled the sound driver and reloaded the driver it called for from the internet. I forget where I found it. Anyway new driver installed and nothing....System still says it is functioning normally. PLEASE HELP... Sincerely GR </H3></HTML>

Can you check the laptop's full model and part numbers from the label on the bottom? Don't include the serial number.
- Peter

Sound from speakers and headphones alike are glitchy

Hey I have an Enyv ultrabook 4 core i5 and whenever i play music or watch something the sound is always glitchy. Anyone out there who can help?

I have same exact problem, Did u contact to HP support? wat did they say?
Even HP support couldn't help me.... they asked me to troubleshoot in all ways and asked me to format but still i have that problem. They couldn't even replace or exchange my product(ENVY 4 Touchsmart 1215dx).
Possible reasons why this happen:
1. Hard drive isn't fast enough.
2. Audio drivers not properly installed.
3.VIA Chipset issue.
4.Soundcard problem.
For me 1 & 2 are fine, so problem is between 3or 4 may be both.
Try to check where problem exsits from above 4 points

Suddenly no sound from speakers and only from headphones

Hello,
I have a HP 8440p VQ664ET#ABU Elitebook laptop running Windows7 64bit pro.
Since today I'm experiencing the following problem:
1) no sound is heard through speakers when headphones are disconnected.
2) If I connect the headphones, the sounds are heard correctly through them: this is the expected behavior
I don't think it's a speakers hardware problem because I can make the speakers play sounds for one or two seconds like this: while a sound is being played, such as music file for instance, if I move up and down the headset volume cursor (regardless if headphones are connected or not) I can hear the played sound through the laptop speakers for a few seconds, after which the speakers mute again.
So to summarize:
1) Headphones disconnected: no sound from speakers
2) Headphones connected: sound from headphones
I rebooted, suspended and restored without any luck so far.
I'm under the impression that there might be a problem with the headphone jack: it is like the laptop always thinks that the headphones are connected and therefore cuts the output to the speakers.
Any clues?
Thanks
Sergio

Try installing the sound drivers from the following weblink:
http://ftp.hp.com/pub/softpaq/sp59501-60000/sp59649.exe
If the issue persists, try the troubleshooting steps mentioned in the following weblink:
HP Notebook PCs - No Sound from Speakers (Windows 8)
Offers tested solutions that begin by identifying the exact issue, and then adjusting the settings that will resolve the majority of sound problems on a notebook running Windows 8.
I am an HP employee.
Regards,
Vidya
Make it easier for other people to find solutions, by marking my answer “Accept as Solution” if it solves your problem.
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Audigy 2 zs - moved pc from one room to another and now no sound from speakers (headphones

As the title says,
I just completed moving my pc from one room to another. Low and behold I get no sound from speakers (just some stereo speakers with powered sub). I do get audio out of the headphones (fully disconnect headphones from front panel when attempting to get sound from speakers). I know this probably points to a faulty speaker setup but that's pretty straight forward and looks to be fine.
Anyone encounter this problem before or have any suggestions?
Thanks!

Mr. Jefferson, Thanks for the quick response!
A mystery! Usually, it's easiest to have FiOS patched into your home's cable TV wiring, so I'm curious why you don't have a coax router that provides you with the ethernet (internet) jacks. Some questions:
Do you watch TV from some other source (like satellite or cable TV) but are using FiOS only for Internet?
I have both fios tv and internet
You said 2 cables are going from your router to a box in the wall. What are the 2 ports labeled on the router?
One of them is just the main "internet" port I guess you could say while the other is just one of the ports labeled 1-4 (plugged into #2 I believe)
Is there any labeling on the jacks on the wall box? On the other box in your room?
On the wall box in this room theres labeling on the jacks on the wall box that says IN and OUT (in marker), while in my room there's the same box but with only ONE, unlabeled jack (I think there's supposed to be another jack but it seems to be closed/sealed off)
Do you know where the Internet jacks connect to? Like a patch panel or box somewhere in your garage or near where your FiOS/cable tv/phone service is? Somewhere these cables have to terminate.
I believe they somehow connect to this box in my garage (did some research and I believe it's called the ONT? and there's another box below it which I believe is the battery)
Hope this info helps!

Plug in Cd or Ipod; no sound from speakers/headphone. Internal sound works.

Hello Folks ---
I plugged in my Ipod, then a CD player, into the mic jack (audio input) on my Mac Mini but I can't get the audio to play out of the speakers or headphone jack. I can see that the mic is definitely picking up a signal.
I have a mac mini (solo intel) 10.4 OSX. I have no audio output when attaching an external input source like a CD player or ipod to the input jack on my Mac Mini. Audio output from ITunes or music movies clips in IPhoto works fine. I have checked the cables and connections. I have checked the "sound" location in System Preferences to make sure the "built in output" source is selected. The input volume display shows that the audio input is being registered. I have checked "system profiler" in the Utilities folder in Applications to make sure the "built in output" AKA headphone outlet is recognized.
  I have the "Soundflower" App. installed but turned off.
  Does anyone have an idea as to why the audio output from the internal sources like ITunes and IPhoto music clips work but the audio output from an external input source like my Ipod or CD player does not? Is there some software or a driver required for audio output from an external source that is not required for audio output from an internal source? Something that could have been deleted from my OSX? Any info appreciated --- Jeremy1

Hi Again -- I just did the "safe reboot" and the repair permissions in the HD. Unfortunately the audio/MIDI box did not cooperate. Audio output is still unsupported. HOWEVER, something interesting takes place in that A/Midi box. Under the "system settings" w/default input there is the "Properties For:" heading with the box for selecting "built in input" or output. If I change that selection from "built-in input" to built-in output the MIDI box now says that the "audio INPUT" is not supported. i.e. Properties For: with Built-in input = output not supported, Properties For: with Built-in output = Input not supported. The plot thickens.
I wonder if something has gone missing from the Finder-Library-Audio folder. Of the folders (Apple loops, Apple Loops Index, Plug-ins, Sounds, MIDI configurations, only the MIDI Configurations folder has anything in them. In that folder the only thing is a doc. labeled Default.mcfg. Nothing in the Finder-Library-Sounds folder either. Should there be more stuff in those folders?
I appreciate your help on this. I have googled whatever I can think of relating to this problem. A few others have experienced similar things but there were no solutions that worked for everybody. Most solutions were related to the settings in the audio/MIDI pane or Sound preferences panel. That "Properties for:" switch around means something. --- Jeremy

Sound from speakers as well as headphones after bios update in pavilion g4 1121 tx laptop

Dear madam/sir
after performing a bios update as sugested by hp support assistant I am getting sound from speakers as well as earphones .I stay in a small town and there is no hp centre nearby .I am a student staying in hostel where i cant play sound through speakers as it disturbs my room mates .Kindly assist .
product details
product no ; QB404PA#ACJ
product : hp pavilion g4 1121 tx
purchased : sept 2011
Thank You

Hi @satyakam
Welcome to the HP Support Forums!
I understand that you are enjoying your sound from everything today. I am happy to help.
If you have a sound application installed along with your sound driver, then I would check the settings for the speakers and headphone in that application.
Then I would make your headphone the default device when it is plugged in.
To make headphone as the default device
1.    Click on Start; Go to Control Panel.
2.    Click on Sound.
3.    Switch to Recording.
4.    Select your microphone/headset as the default device.
5.    Save the changes by clicking on OK.
Also you can Uninstall and re-install your audio device drivers, to do that:
1.    Click on Start; in the start search type “devmgmt.msc” without quotes and press Enter.
2.    Expand Sound, Video and Game controllers.
3.    Right click on the audio component and then click uninstall.
With the driver uninstalled then download and re-install the driver from:
HP Pavilion g4-1121tx Notebook PC Drivers
Just be sure to select the correct operating system from the drop down, and click next, which will refresh the list of drivers below.
Let me know if that helped at all.
Malygris1
I work on behalf of HP
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
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A1000L IdeaPad No Audio Sound from Speakers

Our IdeaPad A1000L was working great for a while, but now it will not produce sound from the speakers. At first I assumed I somehow had it set to silent even though the volume bar was all the way up. I reset all my audio settings. Then I realized the audio works fine from headphones. I did a full reset on the tablet, and still no sound from speakers -- only from headphones. I have read a similar thread where it was suggested that this might be caused by damage to the headphone port, but I rarely use headphones, and don't think I'd ever used them before with this device. Still, I tried jiggling the headphone thing around in there like suggested and it's still not working. When I look in there with a flashlight, it looks exactly like the inside of the headphone port on our other IdeaPad. Is there anything else I can check/try before taking it in for service?

Hello rkrohatgi,
Thank you for the details of the issue you are experiencing and the troubleshooting steps you have already taken. It sounds like you are seeing a screen similar to this when trying to adjust the volume:
I recommend the following steps for an issue like this (you can skip any of the steps you have already taken):
Verify that the volume is set to a level you would normally be able to hear.
Ensure that there is nothing plugged in to the headset jack or the dock connector.
If the iPhone is in a protective case, make sure that the speaker port isn't blocked by the case.
Make sure that the speaker and dock port aren't clogged with debris. If necessary, clean it with a clean, small, dry, soft-bristled brush. Carefully and gently brush away any debris.
If an audio issue occurs when using a specific application, try testing other applications to see if the issue persists.
If the iPhone is paired with a Bluetooth headset or car kit:
Try turning off Bluetooth.
If you experience difficulties with the Bluetooth feature, followthese troubleshooting steps.
Restart the iPhone.
If restarting doesn't fix the issue, ensure that your iPhone is updated to the latest version of iOS.
If the issue is not resolved after restoring the iPhone software, please contact Apple Support.
You can find the full article here:
iPhone: No sound or distorted sound from speaker
http://support.apple.com/kb/ts5180
Thank you for using Apple Support Communities.
Best,
Sheila M.

Clicking sound from speakers!

I have problem with sound but this is strange one and i can't find solution anywhere... I am pretty good with computers and i usualy find solutions on internet when i have problem but this is something i can't solve by myself... My laptop is HP 355 G2 and i have Windows 10 installed on it but the same problem was on Windows 8.1 too... So after clean installation of Win10 the sound was good and worked normaly for 2-3 days and now i only hear a clicking sound from speakers when audio is playing but the strange thing is that when i pick up laptop from the table the sound start to work for few seconds and then the clicking sound comes back again, so i suspect that this has something to do with accelerometer which is built in laptop for hard disc parking in case of drop or something like that... I tryed to uninstal/disable driver for accelerometer but windows install it again emidiatly after reboot, i tryed clean install few times and problem apears again and again... I just don't know anymore what to try to do in order to solve this so if anyone know anything about this please help... And i forgot to say that headphone jack work normaly and when i plug the headphones or external speakers in headphones jack the sound works but the clicking sound still comes out from built in speakers... Thanks in advance and sorry for my English, it is not my native language and there is no support forums on my native language witch is Serbian...

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No sound from speakers or headphone jack on M35X-S114

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