No sound from Touchsmart music.

Touchsmart music sees all my music but when I try to play a song there is no sound.  Songs play ok in itunes and Windows Media player.  When I press on a song to hear it, it appears to be starting and then stops.  Any thoughts on what the problem is?

Hello,
What is your TouchSmart computer model? Please provide to me the complete model reference.
Have you check for any update on that particular music module? Did it ever worked before?
Try to check if there is any update, if not, remove it and install it again via HP Recovery Manager.
Let me know the outcome and the PC model.
THanks,
I work for HP! Please remember to provide and if this helped click ON

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