No sound from xb4 Docking Station

Using the HP Entertainment PC with the xb4 Media Docking Station.  Can not get the mute button to turn off on the docking station. It will control the notebook volume and mute buttons, but will not turn it off on the station.  The notebook sounds great until it is plugged into the station, and it becomes silent.  No sound coming from the speakers at all. Purchased the entire package 4 months ago, talked with hp tech. support for several hours, and just received the third docking station today yet I'm still having the same problem.  The second docking station worked great for about 2 months, then the computer was disconnected and once the computer was reconnected the problem emerged.  The first and third stations had the problem from the first connection.  The only thing plugged into the station is the power adapter. 
 Please if anyone can help, it would be greatly appreciated!! 

I do suffer the same pain, i just received the (XB4) replacement from Hp, because I've been having the same problem, and after hours with tech support finally they agree to send it!!! and guess what...... the same old history, no sound come out, the funny thing is that my wife has one xb4 too, and we had been doing all kind of trouble shooting tests and my wife's docking st. works perfect, now I can't express my how far my frustration has reached.
Anyway I do recommend to send your Docking Station + Replacement Docking Station and get your Money back or exchange it for some other product, because I really and strongly believe that my time is more important and valuable than dealing with this kind of issues where i paid for a quality product and it results not to be, and/plus uses my time in order to figure out how to fix it (i don't think so!!!).
This is a Bad one Hp, i like your products, but this one really got me out my nerves.
Have a nice day, and hope to hear something helpful from HP soon

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