No Sound in Adobe TV

I am trying to watch the tutorials in Adobe TV, but have no sound.  Sound working fine on all other programs, and volume on video turned up full.  Any ideas?

Sure:
Are you on a Mac or a Windows machine?
If Mac, which version of MacOS displays when you start. If Windows, is it Windows XP, Windows Vista, Windows 7, or Windows 8?
For browser, which icon do you click to start? Firefox? Google Chrome? Safari? Internet Explorer?
For browser version, go to Help > About and see which version number displays
Also, can you please double-check that the volume is turned up in the Adobe TV player?
HTH,
-Randy

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