No sound in exported .mpg - Adobe Premiere Elements 9

I have an audio/video project that plays fine in Adobe Premiere Elem. 9, but when I export as MPEG or WMV file, there is no sound. I'm 99.9% sure it's not my export settings as I've exported on these same settings hundreds of times before with no issues. One thing I can think of is that an error regarding "scratch disks" pops up when opening the project, and I've attached the screen shot. I don't know how to fix that - if someone knows, I would appreciate the solution! I've also attached screen shots of my timeline, project settings and export settings. I'm not extremely advanced with the computer, so if you could provide any explanations in simple terms, that'd be appreciated! thanks!

bobo12312
Thank you for the screenshots to supply details related to your Premiere Elements 9 project with the audio export issue.
I am in the process of studying the information from your screenshots. While I am doing this, could you post a screenshot of the Scratch Disks under Edit Menu/Preferences/Scratch Disks so that I can see where each is directed and how much free hard drive space is at the location for each.
Preliminary Questions about your screenshots
Your Second Screenshot...
Why are the gray tabs of the Work Area Bar not spanning the whole Timeline content?
The above screenshot is from 10, but it shows the principle of the Work Area Bar gray tabs and them spanning the whole Timeline content.
Third Screenshot...MPEG Export
I would consider the Pixel Aspect Ratio = Square Pixels instead of Widescreen 16:9. But, my primary question here is what is set under the Multiplexer Tab. Is the DVD or None dotted? If None, then please use DVD choice. Your source appears to be 1920 x 1080p24 but you are exporting as 1920 x 1080i25. Do you want to export 1920 x 1080p24? If you do, I can tell you how to do that using preset = HD720p25 and customizing the preset under the Advanced Button/Video Tab of that preset.
Let us start here and then compare notes to resolve the no sound in MPEG export. We will consider the WMV export next. Do you get sound in the export if you make a QuickTime export choice instead of Windows Media and MPEG? Do you have the latest version of QuickTime installed on your computer along with Premiere Elements?
Please review and consider. Do not hesitate to let me know if you need for me to clarify any of the above. I will re-write on any points that you are not clear about.
Thank you.
ATR

Similar Messages

Exporting for Adobe Premiere Elements

Hello-
I need to send a few HD (1440x1080) clips to someone who will edit them using Adobe Premiere Elements. My sequence is ProRess422 HQ. Does anyone know if I can export a .mov file leaving it in ProRess? If not, can anyone suggest a good encoding method.
Thanks

If he is on a PC he can read the pro res files but not create prores files
same true if he's on a mac and does not have FCP on that machine.
apple makes available the decoder free of charge on their website for mac or PC
If they have to come back to you for you to edit further there will be an issue.
the cleanest way for him to output to you if they need to come back is animation codec.
they will need to be rendered in FCP. The other is sequential files tiff or targa if he's on a PC
drop them into a sequence that is set up for pro res and render that out which will get you back inpro res fairly cleanly

Export error adobe premiere elements 12

im trying to save a video as AVCHD with the YouTube HD presetting. ive done it before but this past time ive tried it, it gave me a message saying export error an unknown error has occured.
Please help
Thanks,
Noah Ogan

Noah Ogan
Thanks for the reply. It is late where I am so I will just give a few comments now and more in the morning.
1. If you have not already, open a new project and try the export
Publish+Share
Computer
AVCHD
with Presets = MP4 - H.264 1920 x 1080p30 (assuming a NTSC setup)
2. What is the video compression for your file with the .avi file extension? The file property appears to include
a. file size 101 GB and file extension .avi.
b. duration 25 minutes and 7 seconds
But, when you get to export as cited above, what is the estimated file size and duration? The duration should
remain 25 minutes and 7 seconds, but what does it show for estimated file size.
3. Is your computer optimized - no pile ups of preview files, conformed audio, or conformed video files? Where are
the Scratch Disks pointed to and how much free hard drive space is there?
4. Do you have any older source files that worked before for export that you could try in the present situation to compare with this current source?
More later.
ATR

Adobe Premiere Elements crashes on export

Hello,
I am working on a video project in Adobe Premiere Elements 4.0. My computer is a Windows Vista Ultimate 32-bit Dell XPS M1530 laptop with the following hardware:
Toshiba MK3263GSX Disk Drive
285 GB, 149 GB used
burst transfer rate: 3 MBps
5400 RPM
8 MB cache
Intel Core 2 Duo CPU T8300
2.40 GHz
4.00 GB of RAM
Whenever I try to export my project (which is less than 3 minutes long and contains no more than 2.25 GB of 720p 30fps video), the program crashes. Usually, the progress bar will go about half way before an Adobe message tells me that Premiere is running low on system memory. Not long after that, a Windows message appears telling me that "Adobe Premiere Elements has stopped working" and it crashes to the desktop. This has occured without fail perhaps 50 times in all my tries to get this to save.
As this project has progressed and become larger and larger, it has become more and more difficult to export. At first, there were no problems. Then, I had to start restarting the program or my computer immediately before exporting. After making a few more changes and additions, I have been entirely unable to export succesfully.
I have set my export settings at far lower levels than would be acceptable for this project, but the program still crashes. I was most recently trying to save the file as an .mpg with the NSTC Widescreen DVD settings. Trying to save in other file formats and at other settings has not been succesful.
I do realize that this is probably a commonly asked question, so I apoligize for bringing it up again. I have searched for information on this topic and have tried several suggestions, including changing the virtual memory and cleaning up my hard drive.
Is my computer just too weak to export this project? Would a more recent program fix my problem? Are there any techniques or suggestions I should try?
Thank you very much for your help.

>chose setting NTSC HDV
According to Kodak http://store.kodak.com/store/ekconsus/en_US/pd/Zi8_Pocket_Video_Camera/productID.156585800 you are not selecting the correct setting... that camera does not use HDV
If the forum search is working today, search on
kodak zi8
to find out what you should be doing

Is Adobe Photoshop Elements 8 & Adobe Premiere Elements 8 suitable for creating movies with sound?

Hi
Here is what I want to do:
        make a movie of me teaching a class and put in online
        (for an online course is one use);
        be able to edit video;
        add photos in;
        create podcasts and export say to mp3 and other types,
            automatically generating RSS feeds;
        be able to add the sound track to any video;
I think that Adobe Photoshop Elements 8 & Adobe Premiere Elements 8 will do the job but I am
asking on this forum if it will do all the above?
Also, how would this software sync the sound created by me talking about what I currently have on the blackboard with the video?
Thanks,
bubbly250

Since this is really about Premiere Elements, I'd crosspost this in their forum, too, bubbly250, since there are more people working with video there than here:
http://forums.adobe.com/community/premiere/premiere_elements
Good luck!

Adobe Premiere Elements 7.0 hangs while exporting and during peak file generation.

I have Adobe Premiere Elements 7.0 (PRE7). I have a project which is using a single clip from a Mini-DV that was captured with Nero 8. Nero 8 was used because it was captured prior to installing PRE7. The file is 12GB and is on a USB disk drive because I don't have the space on my main hard drive (I have about 11GB free). My project doesn't do too much that's fancy. It merely uses about 20 minutes of the 60 minute Mini-DV captured AVI, and it uses simple transitions between each scene. I also have very simple titles at start and end. No themes or anything else.
I've seen two problems. 1) While editing the project, seemingly (but I'm not positive it's related) while the peek file was being generated, PRE7 would get into a state of using about 40% to 50% CPU, and it would not let me do anything else. The other problem, 2) While using "Share" to export the video to WMA for playback on PC (about 180MB estimated file size according to Adobe), the file is exported to about the last remaining 5 seconds, but then PRE7 goes into that mode of hanging with 40% to 50% CPU usage.
One time when it had this 50% CPU issue, I let it sit overnight, and the export was finished in the morning. The export that time was to a 90MB FLV for posting to the "web" according to the Share wizard. But when I was doing the above (issue #2), it went into the 50% CPU usage but didn't finish after waiting around 2 hours. Even if I were to let it sit that time, and it were to finish, it seems like something's wrong and that this is unacceptable.
When this happens, and PRE7 goes into 50% CPU utilization, there is no pacifier or percentage bar advancing. It usually happens near 100% finished. Only one time did it complete successfully after leaving it unattended at 90% complete for an extraordinary amount of time.
To recap:
C:\ hard drive ---> PRE7, my project.
E:\ USB drive ---> 12GB source AVI file and destination for export.
I saw elsewhere on this forum that someone imported a mini-dv captured AVI into Window Movie Maker and then exported it to Mini-DV from that app. This solved that person's problem with hanging during peak file creation. I had the 50% hang issue during peak file generation but I'm not sure it was related to peak file generation. A peak file was generated in a project which, when exported with share as mentioned above, still did the hang 50% CPU issue. Regardless, I will try the import/export/movemaker thing and report back but I've been trying enough things that I wanted to take a second to ask for assistance.
Does anyone have this issue, and is there a patch or fix?
I might be able to provide a user mode dump of the 50% CPU adobe process. There is some call stack information and I'm wondering if developers would want this info if they don't already have a solution/fix to this bug.
Thanks for any help.

I have some more info on the hang which I've been experiencing during export/share of a project which uses an AVI as its one main clip. Adobe Premiere Elements 7 (PRE7) appears to be hanging because it's looping endlessly in ImporterAVI.prm. I'm wondering if this info can be passed onto Adobe developers and/or if I can submit this information elsewhere for such processing. I also have a process dump file which might be helpful, not to mention the original project files.
I used Process Monitor to help analyze this situation, and prior to PRE7 getting into the endless loop, it appears to be reading from the AVI file little by little, and WMEncodingHelper.exe is writing out little by little to the destination file, both of which I would expect. When PRE7 gets to the end of the import/export, Process Monitor appears to show all the aforementioned disk activity ceasing. I see neither process reading or writing. This would be normal if the share/export procedure had completed. But PRE7 is not complete. It is hung and is operating at 50% CPU utilization.
Far below in this post are technical details which may be helpful to an Adobe developer determine why the importer could get into this endless loop. In those details, there is a jump instruction, "jb ImporterAVI!xImportEntry+0xf32", which will always jump if a particular compare always turns out a certain way. But in my review of the counters being compared, it never will get to a point of exiting. When I modify a flag (the carry flag) to be 0, the loop exits. When I did this, my export/share of my project completed successfully. So it was done, but for some reason, PRE7 was looping and looping in its AVI importor instead of completing the export (aka "Share").
I cannot say that this certainly indicates a bug with PRE7, but it seems to me that there's enough data for Adobe to be at least investigating this particular issue. I'm not the only person who has seen this as there was at least one other message describing the same problem which the user resolved by effectively re-creating the AVI file via a no-op import/export into and out of MovieMaker. My AVI also goes through MovieMaker, import/export, without a hitch.
In a sense, I view PRE7's "share" as essentially an import, processing of imported information (i.e., effects and transitions), and an export. It's an import of all clips into the project at the right times, a processing of all effects, and finally an export to a destination. I realize this is simplistic, but the point I'm making is I have a simple project with a single AVI, and it appears that the "import" portion of PRE7's Share option is choking on the only clip used by this project. I also don't have much but simple transitions and a beginning/ending title on the project, so I'm not thinking this use of PRE7 is much more than what I'm doing with MovieMaker when importing/exporting this AVI.
I fully agree that optimum hardware can be either required or critical for certain types of video editing, but PRE7 is a consumer program and I'm not using anything extensive about it and the symptoms are that PRE7 is looping on its import of a file other programs don't have a problem with. I already tried purchasing a 1TB external, which I'm glad I did, but I really think Adobe developers should look at this issue. There may be a problem with handling certain AVI clips used in a project when those clips come from certain sources. If there is an issue, perhaps it could warrant a fix that would make PRE7 more compatible with these other clips.
Does Adobe have a procedure for people to upload (or mail) projects and files to it so that they can troubleshoot why the importer gets into this state? I also mentioned earlier that I have a full user-mode dump of the process which may be of value to a dev. Can I submit this information anywhere?
Here are textual technical details:
Plug-in which loops: C:\Program Files\Adobe\Adobe Premiere Elements 7.0\Plug-ins\en_US\ImporterAVI.prm
The following are the instructions at the "bottom" of the loop which never ends. Below, I put "***" at the jump instruction I mentioned earler. If I force the carry flag to be 0 at that point, and the jump is skipped, the export completed successfully. Additionally, notice that [esp-0x1c] is 0x2000, and that both eax and edi are 0. When I see it loop, eax stays at 0 and never reaches 0x2000. I wonder if something about the AVI is causing values used by this importer to be such that it causes this endless loop, and if that's the case, and if such values are valid/good, I'm wondering if the importer can be fixed by being able to detect such values so as to not choke (if in fact it's an importer issue).
1239dda2 50 push eax
1239dda3 ffd1 call ecx
1239dda5 8b442424 mov eax,dword ptr [esp+24h]
1239dda9 015c2428 add dword ptr [esp+28h],ebx
1239ddad 03c7 add eax,edi
1239ddaf 83c410 add esp,10h
1239ddb2 3b44241c cmp eax,dword ptr [esp+1Ch]
1239ddb6 89442414 mov dword ptr [esp+14h],eax
; *** This is where it loops around and around.
1239ddba 0f82f2feffff jb ImporterAVI!xImportEntry+0xf32 (1239dcb2)
ImporterAVI!xImportEntry+0x1040:
1239ddc0 8b542420 mov edx,dword ptr [esp+20h]
1239ddc4 52 push edx
1239ddc5 e810d40000 call ImporterAVI!xImportEntry+0xe45a (123ab1da)
1239ddca 83c404 add esp,4
ImporterAVI!xImportEntry+0x104d:
1239ddcd 5f pop edi
1239ddce 5e pop esi
1239ddcf 5d pop ebp
1239ddd0 33c0 xor eax,eax
1239ddd2 5b pop ebx
1239ddd3 83c428 add esp,28h
1239ddd6 c3 ret
ChildEBP RetAddr Args to Child
WARNING: Stack unwind information not available. Following frames may be wrong.
3195d9b8 12387545 10590f9c 27c53e00 06b35ff6 ImporterAVI!xImportEntry+0x103a
3195d9ec 1239ea10 06b35ff6 00000000 27ad8a60 ImporterAVI+0x7545
3195da1c 1238aa31 06b3554b 00000000 7fdf0000 ImporterAVI!xImportEntry+0x1c90
00000000 00000000 00000000 00000000 00000000 ImporterAVI+0xaa31
[esp-1Ch]: 3195d9a0 00002000
eax=00000000 ebx=00000000 ecx=3195dbcc edx=00000000 esi=27ad8a60 edi=00000000
eip=1239ddba esp=3195d984 ebp=3c7ba50b iopl=0 nv up ei ng nz na pe cy
cs=001b ss=0023 ds=0023 es=0023 fs=003b gs=0000 efl=00000287
ImporterAVI!xImportEntry+0x103a:
1239ddba 0f82f2feffff jb ImporterAVI!xImportEntry+0xf32 (1239dcb2) [br=1]

I no longer have sound when playing my clips through adobe premiere elements 12. How to I correct this problem? I have checked all audio levels and there is no mute on etc. I have updated to 12.1. Still no sound.

I no longer have sound when playing my clips through adobe premiere elements 12. How to I correct this problem? I have checked all audio levels and there is no mute on etc. I updated to 12.1, but still no sound in any clips. Even not on old files which used to work.

bfun
What computer operating system is your Premiere Elements 12/12.1 running on? Can we assume that this audio plays back OK
on the same computer when you are using a computer player independent of Premiere Elements?
What are the properties of these clips that worked before but do not know with regard to sound
For now, I will assume that you are working on Windows 7, 8, or 8.1 64 bit.
Have you checked the Edit Menu/Preferences/Audio Hardware ASIO settings? Do you have any 3rd party audio devices incorporated in your computer environment?
Please delete the Adobe Premiere Elements Prefs file and, if that does not work, then the whole 12.0 Folder in which the Adobe Premiere Elements Prefs file exists. The Windows 7, 8, or 8.1 64 bit path is
Local Disk C
Users
Owner
AppData
Roaming
Adobe
Premiere Elements
12.0
and, in the 12.0 Folder, is the Adobe Premiere Elements Prefs file that you delete. If that does not work, then delete the whole 12.0 Folder in which the Adobe Premiere Elements Prefs file exists. Make sure that you are working with Folder Option "Show Hidden Files, Folders, and Drives" active so that you can see the complete path cited.
Do you have installation files or installation disc with the purchased serial number in case we need to resort to uninstall/reinstall?
We will be watching for your follow up.
ATR

Adobe Premiere Elements 10 cant export mov files to QT h.264: export failure

Hello,
I edited my project in Adobe Premiere Elements 10 and want to color correct it in Davinci Resolve Lite. I tried to export my mov files (shot on 60 D 1920x1080 25 fps) to QT h.264, so I can import them in Davinci. I have the same Problem when I want to export to uncompressed YUF 8bit.
The pc says something like: Failure during creating the file. Cant open or create the export file.
Is it a problem of the progamm? Is it impossible to export it in that codec ? Should I use another export codec ?
Greets Stefan

Hello,
Sry I didnt find any Premiere Elements in my selection, next time I post it directly here.
Im using a windows hp 7 64 bit, Adobe premiere elements 10, last version of Quick time and running an account with admin privilegs. I also opened the programm with admin power, just to see if anything happens, but still the same.
My camera films in 1920 x 1080 25p, so I guess its proogressive. For the audio I dont care if its 5.1 or mono, because my microphone is a mono microphone.
I made some pictures of my settings, sry all in german:
[IMG]http://imageshack.us/a/img163/6105/rr3l.jpg[/IMG]
[IMG]http://imageshack.us/a/img839/9284/nser.jpg[/IMG]
[IMG]http://imageshack.us/a/img707/6420/0krg.jpg[/IMG]
Greets Machun

I have adobe Premiere Elements 13. It will not let me delete audio or have it fade in or out. I can move the yellow line all the way down till the volume reads -0.0, but the sound is still there on playback. I can click on fade in and fade out and the yel

I have adobe Premiere Elements 13. It will not let me delete audio or have it fade in or out. I can move the yellow line all the way down till the volume reads -0.0, but the sound is still there on playback. I can click on fade in and fade out and the yellow line that graphs volume takes a sharp raise or dip at the beginning or end of the clip, but there is no change in volume when I play back. What am I doing wrong?

rickeyt
Thanks for the reply. Great news about the volume adjusts.
Now about those fades for the volume. How are you doing that?
1. Right click the Timeline video audio and select Fade and then
see the Fade options (I had a video with audio file, so I saw the choices as shown in the screenshot)
2. You can also create two volume keyframes at each end of the Timeline audio clip rubberband (orange line that goes horizontally across the middle of the audio clip). At the position of the Timeline Indicator, click the Add/Remove Keyframe icon, and then with the mouse cursor position the white dots (volume keyframes) to achieve the Fade In and Fade Out audio. In the screenshot below I have moved the Timeline Indicator so that you could better see the white dots (volume keyframes).
Please let us know if any of the above works for you with regard to the audio fades.
Thank you.
ATR

I have Adobe Premiere Elements and it will not let me export?

I have Adobe Premiere Elements and it will not let me export? It also will not let me login. It says photoshop.com is temporarily unaivalable and to check my network settings. Error 400. Can anyone help me? I need to export this video as soon as possible.

You don't say which version of Premiere Elements you're using, but Photoshop.com was discontinued last year, so you won't be able to log into it.
As for exporting -- it's hard to give you specific information without knowing which version of the software you're using and on what operating system but -- which Share or Publish & Share option are you using and what is happening when you use it?

Problem sound in adobe premiere elements 12

Hi, the sound of my project in premiere elements 12 is gone. No sound on video1 track and soundtrack, but the comment track I can hear.
This is really strange. Even if I transport a new item with sound it doesn't work. What can I do? I open a new project and the sound was oké. Can you help me?

Chickwithbrains
This is the same situation that many have found themselves in lately.
It is associated with narration being generated and killing the rest of the audio in the project.
I have tried to reproduce the problem several times without success. I did reproduce it once unexpectedly. So unexpectedly that I could not reproduce it again.
But, I have something I would like you to try since you currently have the problem to work on; whereas, I do not.
The Premiere Elements user Llamadude99 wrote in the following thread
http://forums.adobe.com/message/6174692#6174692
I was trying different things and I went to tools to narration. I removed the mute audio before recording, then deleted the narration I previously did and then pressed undo, to bring it back and my audio returned on my video. Very strange but it worked. I wanted to thank you for taking the time to try to help me with this situation.I really appreciate it.
We would be interested if Llamadude99's solution will work for you as it did for her. I am assuming by comment track that you are referring to the Narration track.
Thanks.
ATR

MPG smart rendering in Adobe Premiere Elements 7?

Hi,
Does anybody know if Adobe Premiere Elements 7 supports smart rendering of MPG files? I have a Sony HDD camcorder (non-HD) and would like to combine clips into longer MPG files without reencoding.
In the past I have used MainConcepts MPEG Elements, but that is not supported anymore (and there were issues with in anyway).
Thanks.
Ralph

I have Mainconcepts MPEG Elements 1.01 installed in PRE 7.
The only thing that I found that doesn't work is capturing. When I want to capture, I disable the plug-in by changing the name of the Mainconcept folder:
From:
C:\program files\common files\mainconcept\MPEG PRO PE
To:
C:\program files\common files\mainconcept\MPEG PRO PE.RJJ
When you disable the Mainconcept Plug-in, you won't be able to edit any projects that were created with a Mainconcept project preset. Well, actually you can, but PRE puts the project in "Desktop" mode.
There is a registry entry that the Mainconcept Plug-in uses during installation to determine which version of Premiere Elements the plug-in is intalled in and which version can use the plug-in.
HKEY_LOCAL_MACHINE\SOFTWARE\Adobe\Premiere Elements\CurrentVersion
ApplicationPath: D:\Program Files\Adobe\Adobe Premiere Elements 7.0\
Plug-InsDir: D:\Program Files\Adobe Premiere Elements 7.0\Plug-ins\en_us
I also have version 2.0 installed and when I want to use Mainconcept Plug-in with 2.0, I edit the registry settings and change 7.0 to 2.0 in the path names.
Smart Rendering does work in PRE 7 when you have the Mainconcept plug-in.
When you start Premiere Elements 7 after installing the plug-in, make sure to hold down the CTRL-ALT-SHIFT keys so the plug-in cache is reset.

When importing a clip to adobe premiere elements 11 the sound on the video doesnt appear in the audio

audio help

if7yg
What computer operating system is your Premiere Elements 11 running on? If Mac, was your purchase the Adobe Premiere Elements 11 Editor from the Mac App Store?
Be that as it may, what are the properties of the video audio file that you are importing in Premiere Elements 11?
A quick way might be for you to tell us the brand/model/settings of the camera that recorded the video audio file (including the file extension of the file).
When the file reaches the Expert workspace Timeline which is the case
a. no sound, but audio file is represented on Audio 1
b. no sound, audio file not represented on Audio 1
c. no sound, audio file represented on Audio 1 and, when you toggle the Audio Display Style to waveform, you
see or do not see a waveform.
(to the left of the word Audio 1 is a speaker icon...clicking on that icon toggles the audio track display...one of the
two choices is the waveform).
Assuming Premiere Elements 11 on Windows 7, 8, or 8.1 64 bit for now, go to Libraries/Documents/Adobe/Premiere Elements/12 and delete the complete contents of the Media Cache Files Folder that you find there. Then open the program and determine if the audio problem persists. Look to the bottom right of the workspace to observe any "conforming" activity in progress when you import the file.
We will be watching for your follow up.
Thank you.
ATR

Est-ce que l'on peut exporter en Ultra HD 4k avec adobe premiere element 13 ?

Bonjour,
Ayant fait l'achat d'une Gopro Hero 4, j'aimerais savoir si le logiciel Adobe premiere element 13 me permettra de modifier ma video et de l'exporter en 4K ?
Je vous remercie d'avance

Bon j'ai trouver par moi même.
Pour ceux que ça interesse, je confirme que Adobe premiere element 13 permet d'avoir un rendu 4K.
Ce format s'appelle "XAVC-S"

Export movie with transparent background, Adobe Premiere Elements 9

Help!
I'm now using Adobe Premiere Elements 9. I'm trying to create a few regularly used lower-third animated graphics. There will be 4... each with the same animated background, but with different names in text.
I was able to do this just fine in earlier versions of Premiere Elements... using Quicktime Export, and changing color settings to "Millions + of colors"... or something similar...
Is there a way to do this in this version? Help!

You can not export video with an alpha channel from Premiere Elements. Sorry.

No sound in exported .mpg - Adobe Premiere Elements 9

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