No sound in full-screen mode.

When playing a movie or music video in full-screen mode, the sound goes away.  All other sounds play normally, but just the movie/music video sound goes away. The sound returns when exiting full-screen mode. I am on a Mac Mini Server (mid-2011) and play the sound through a Thunderbolt display.

Thanks, I downloaded Acrobat 8 to try using legecy option but got message that I couldn't open it as it's not compatible with my OS. I can only use version 9 it seems.
The fact that the file will play makes me think this should be possible so I kept trying.
I found some success which allows one to see how nice this will be when it works.
By following the instructions as before I put the play button on the bottom left except by dragging a small marque the button is that small size & doesn't cover the image.. After browsing & choosing the file, click the show advance options button & choose from the "Enable When" menu, " The page containing the content is opened"
From the "Playback Style" menu choose "In floating window" Click OK & Save.
When this is opened in Reader you are asked if you want to enter Full Screen Mode, choose yes. In FS Mode the photos start to do their thing, transitioning into each other. The floating window is in upper right partialy covering the photo. The pause sign is displayed as if it is playing but it's not. It never does unless you click the pause sign then click it again to play. One has to wait a while before this will work, maybe it's loading or something. Any way the music starts. By now the slides have ended.
You can right click the floating window & choose "Close floating window". I it disapears but the music continues to play. One can then tap the left arrow on the keyboard to transition, still in FS Mode. Can also click right arrrow. It looks good. Only not automatic.
To stop the music before it ends one has to click back to the 1st photo & right click on the small square & choose show floating window, then click the pause button to stop it.
I think it is a bug. It just doesn't work as it should. How do we got Adobe to fix it?
It would be so nice to have a cross platform way to share a slideshow with sound.
If anyone has any better luck plmk.
Thanks

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