No sound in Jabber on Ipad mini

Hi all - I wonder if anyone can shed some light on a Jabber client issue. Sounds are not firing for chat messages (we only use jabber for chat) on one device.
Incoming and outgoing sounds are enabled, both in preferences and under Jabber in settings.
When I go to youtube, sounds play normally.
I tried uninstalling and reinstalling the application.
Any thoughts?
thanks

Yes - I want to know also  please. Is it something to do with the iOS 7 update?  I still have the sign out option on my iPhone which I haven't updated from iOS 4

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