No sound in .mov file in premiere elements 8

hi, i'm running premiere elements 8 in windows xp. i have several clips i wanted to edit that were given to me by a friend. they are in .mov file format. when i play them using quicktime they play perfectly, sound video everything. when i import them into elements though the video plays fine, but there is no sound. i even tried to edit one and then save it to my drive, but there was no sound in the file. what is the solution? thanks in advance for help.

.MOV files are not edited natively in PE and will present a number of issues, all or most of them will equate to heartache and depression.
Review this thread for a fix to smooth editing of .mov files using PE:
http://forums.adobe.com/message/2367563

Similar Messages

How do add .mov files in Premiere Elements 11 with Windows 8? I get a generic error message.

How do add .mov files in Premiere Elements 11 with Windows 8? I get a generic error message.

Hi Steve,
Thanks for your quick response. The original movies were taken on a Canon ES970 (1990's). I don't know the resolution but things were not as high tech back then.,.. I used a Roxio software to convert them on my MacBook Air. I didn't realize that I could use Adobe Premiere Elements to do that or I would have. However my old camera did not have a cable to attach it to a computer and the Roxio software came with it.
I then saved the recordings on an external hard drive. I did not make movies from them using iMovie or edit them in any way. They are simply .MOV files and they can be played on my Mac. Upon realizing how much memory it takes to work on videos, I decided it might be easier to burn DVD's on my husband's new Dell desktop that came with Windows 8. I downloaded Quicktime as suggested and still the movies can't be added to Premiere.

Working with converted .mov files in Premiere Elements 2

I recently got a digital camera that records .mov clips with H.264 technology. I use it for back up when Im having problems with my regular camcorder. Of course I can work with these .mov files in QuickTime Pro with no problem. But in order to work with them in Premiere Elements 2, it appears I have to export it into the .avi format first. After exporting in QuickTime Pro, when I bring the new .avi file up into Premiere Elements, the color quality is retained, but much of the resolution is lost. Its very pixelated. I understand that .avi and .mov work differently in the way information is stored avi in chunks and mov in streams, but Im wondering if there is a way I can work around this. The reason why I got QuickTime Pro initially was to be able to convert my finished .avi videos made in Premiere Elements 2 into MPEG-4 files using the H.264 codec for better quality. And Im doing that all the time now with no problem. So I am wondering if when I reconvert the .mov clip thats been converted into .avi back into mpeg-4, will the resolution be restored? That is part of my question. The other part is regarding the initial conversion process. Are there settings in QuickTime Pro for converting .mov to .avi with as little loss in resolution as possible? The manual doesnt address this issue specifically. Any ideas or suggestions? OS is Windows XP Media Center edition, computer Sony Vaio dual processor. Thanks, Judy

Hi again Steve. I'm so embarrassed. After my initial reply to your message I went to the Adobe site to see if they even made Premiere for Mac and learned they don't. I also read a review in Wired that says Premiere 6 is just as good if not better than iMovie which they say has actually been downgraded. I'm using Premiere 2, so I thought I might consider upgrading. Then I watched "Steve's Story" and realized it was you. (Your daughter is a cutie! Adobe must love you.) So my question is this: Would my problem be solved by simply upgrading to Premiere 4? If I do that, would it be compatible with regard to catalog integration with Photoshop Elements 4 or would I have to upgrade to Elements 6? If I upgraded the whole package would my current Photoshop Elements 4 catalog transfer with all tags intact? This is vital for me to know because I rely on them heavily. I realize that I would be skipping a version in the upgrade. Is that possible? Does that matter? Please read my reply to Bill because it explains why I want to use those particular .mov files. Another question for you. I use your excellent book a lot. If I upgrade will it become useless? Finally, since you're the expert, let me tell you what I'm really aiming for and get your advice. I need to start composing my own musical soundtracks to my videos. I want to do it as I'm viewing the timeline. Therefore, I know I need to invest in a midi-capable keyboard or controller and software. The problem is that there are few controllers compatible with Windows XP Media Center Edition. I am told I would need to disable the XP Media Center registry keys for anything to work which wouldn't matter because I don't use Media Center features anyway (like TV hookup, media player, etc.). But messing with the registry sounds a little complex and dangerous to me. There's got to be an easier way. Do you have any advice or recommendations? Can you point me to any helpful resources? Now you see why I want a Mac? Everyone says all this kind of stuff would be so much easier with a Mac. Problem is I have a limited budget and would like to make the most with what I have. I hope I haven't overtaxed you with my questions. Thanks for your patience! Judy

Problem importing some .MOV files into Premiere Elements 11

Hello,
I am trying to import film footage into Premiere Elements 11 and am coming across a rather confusing problem. All of the footage is in .mov format and all of it was taken on the same device on the same day with the same settings.
When I try to import the footage, some files import ok, others will not import at all and I get a message saying 'The importer reported a generic error'. It seems very odd to me that some .MOV files are OK and others are not.
This same footage can easily be imported into Premiere Elements 10 and into Windows Movie Maker - which makes me think the issue is with Premiere Elements 11.
Does anyone have any ideas on this?
Thanks

What model of camcorder is your video coming from and what format and resolution is it? Did you use Premiere Elements to get the video from the camcorder to your computer?
Have you ensured you have the latest version of Quicktime installed on your computer?

Cannot import .MOV files with Premiere Elements 12: generic error. Using Windows 8.1 (64b)

This question was already on the forum for older version of Premiere and Windows. I'm making my videos (.MOV format) with the digital camera Casio EX-ZR400.
I have no any problems with Photoshop Elements 12 for pictures produced by this camera.

Dngineer
What is the source of your .mov file..(brand/model/settings of the camera that recorded the video)......what is the video and audio compression and frame rate?
Are you working with the 12.1 Update of 12? If not, please do so using an opened project's Help Menu/Update. Both QuickTime and Premiere Elements need to be run from a User Account with Administrative Privileges. Are you doing that?
Narrowing things down
Are all files with the .mov file extensions the only video files that you cannot import into the program? Any exceptions?
When you open Premiere Elements 12/12.1 to the Expert workspace and go to Publish+Share/Computer/QuickTime, does that choice have its presets?
Let us start here and decide what next based on your reply.
Thank you.
ATR

When opeing an MOV file il Premiere elements 11 I get audio, but no picture....help?

[non-video link removed... Mod]

Sarah-LynnB
At face value, the H.264.mov file should import into your Premiere Elements 11. By the way, on what computer operating system is your Premiere Elements 11 running?
The key initial question is "Do you have the latest version of QuickTime installed on your computer along with Premiere Elements 11?" That is a must do.
As a double check, please go to Publish+Share/Computer/QuickTime and assure that you see presets included for that choice. If not, sure thing, QuickTime issue. Just a reminder if you have not been there before - you need to scroll down the list of Publish+Share/Computer/ choices to reach QuickTime toward the bottom of the list. See thin scroll bar to the right of the list.
We will be watching for your follow up.
Thank you.
ATR

Error when adding .MOV file to Premiere Elements 10

Im trying to add videos taken on my ipad to a new project in Premier Elements 10, but I get this error: Add Media Failure = The importer reported a generic error.
I've read that .mov is just some sort of container and I might need to download a codec of some sort. Has anybody already solved this problem and can just dumb it down for me? Im new to all this - its just a hobby, so Im not very technical.
Thanks!

If you open the MOV in Media Info or G Spot, what does it show as its resolution, frame rate and codec?
http://www.headbands.com/gspot/
As you've said, the MOV suffix itself doesn't tell you much. Inside that package could be any of hundreds of possible codecs, most of which won't digest well in Premiere Elements.
Meantime, are you on a Mac or PC? What operating system are you using? Have you got the latest version of Quicktime on your machine, per the program's requirements?

How can i open a .prel file in premiere elements 11?

Hello Community
Yesterday i created a clip with premiere elements 11 and i saved it as .prel file.
Today i wanted to open this file to go on working on my clip but i couldn't open the .prel file.
When i try to open this file, my premiere elements 11 says that it doesn't support this kind of file or it's in a wrong codec.
Maybe it is because I relocated the different clips i used for my video after i saved my project
Can anyone help me out?

nikank
Maybe it is because I relocated the different clips i used for my video after i saved my project
A very likely possibility that should be explored first. Please move the clips to exactly where they were when you
imported them into the project. When you import your source media into a project, all you get in the project are copies of the
originals. And, those copies need to trace back to the originals at the hard drive save location where
they were when first imported into the project.
Under the condition that you describe, even if the project did open, you should be greeted by several "Where is the file_____?" messages
that you would have to deal for the reconnects.
Other complications may be involved but let us start with the obvious one.
Looking forward to your follow up.
Thank you.
ATR

I am trying to edit a .mov video in Premiere Elements 12, but the video and audio do not sync. They work fine when played in Quicktime.

Hello,
I am trying to edit a .mov video in Premiere Elements 12, but the video and audio do not sync as soon as I load it into the program. It appears to work fine in Quicktime.
Thanks in advance.

mbgoodwi
Thanks for the reply. This is the plan.
Open Premiere Elements 12/12.1 to the Expert workspace.
In the Expert workspace, go to File Menu/New/Project and Change Settings.
In the Change Settings area, select the project preset
NTSC
AVCHD
AVCHD LITE 720p30
OK out of there. In the New Project dialog that appears, note that it has your new project preset named.
Be sure to put a check mark next to "Force Selected Project Setting on This Project". And, then OK out of there.
Back in the Premiere Elements 12 Expert workspace, use Add Media/Files and Folders to bring your video
into Project Assets. From Project Assets drag your video to the Timeline Video Track 1/Audio Track 1.
Is there an orange line over the content in the Timeline. See screenshot for orange line to which I am referring.
There should be no colored line over the content if the project preset matches the video properties. But, if you do see
that orange line, then render the Timeline content by pressing the Enter key of the computer main keyboard or press
the Render button above the Timeline.
Do your video/audio now play back in the Edit area monitor in sync?
Please let us know the result, and then we will decide what next.
Thanks.
ATR

How to import pdf files in Premiere Elements 8

Hello,
I'd like to know if there's a way to import pdf files in premiere elements 8, becouse if I try to import it in "project" it gives me an error saying "this type of file is not supported".
Thank you
Sebastian

Unfortunalty it's not working for me yet. If I try to import the PDF (single page) into the project, the progress bar reach 100% but then says: "the file is not supported, or the required codec is not installed". I have Acrobat Reader 9.3 installed too.
I've uploaded one of the PDF's that I want to use if you want to test it yourself:
http://www.megaupload.com/?d=YB7NT4QR
One of my coworkers says that I may need Adobe Bridge to do so, is that correct? Otherwise a simple "pdf to jpg" (or other image formats) could solve the problem.
Thanks for your support.
Sebastian

MP4 files in Premiere Element 7 not playing

I have recently bought a Sanyo Xacti Cmaera for my wife and have tried to edit the files in Premiere elements 7. When I try to open the files I am told they are not supported and that a codec may be missing. I can open them and play them in Nero and Quicktime player but not in Premiere or in Windows player. I am running Windows XP home edition SP3 with 4GB Ram. I have read some of the ideas to try to rectify but no luck.. Any suggestions?

Depending on which exact model you have, it appears that the camera produces AVCHD H.264 files.
First thing that I would do would be to check that you have the latest Apple QuickTime Player.
Next, make sure that your Project Preset is AVCHD. I do not find that this camera shoots in DD 5.1 SS Audio, but if it does, then make sure that you choose THAT part of the Preset too.
Now, it could be that Nero has some of its own CODEC's, like VLC Player. If you do not have the H.264 CODEC, and you should with the latest version of QuickTime, there are two other suppliers of this CODEC, that offer a really good one: Lead and MainConcept. When the Apple H.264 has not done a good job, many folk go with the MainConcept H.264. Some others have had better luck with the Lead version.
Now, how are you getting these files into PrE. For these, you will probably be copying the files over to your computer's HDD, and then using Get Media from that location.
Good luck, and maybe someone knows this camera (please state the exact model), and can offer more than I can, based on the info that I got from the Sanyo site.
Hunt

Importing mov files in premiere pro cs5

I just installed Adobe Creative Suite 5 Master Collection on my machine and now, i have two issues.
1. I do have the latest quicktime installed but when i try to import *.mov files with audio, only the audio is imported and works fine. the video isn't, but I dont get a dialogue error box.
A). if the *.mov file has only video, i get a file import failure message saying " the file has no audio or video streams".
2. the next prob is my dymanic linking does not work.
Help please

Im trying something and I hope you can help me. I have two computers, one dedicated to capturing a event and the other I have is dedicated to playback. They share the hard drive via a network. What I want to know is- is there a way for the dedicated playback machine to access a video file that is still being captured by the capturing machine and play back parts of it in a sequence??
Gosford Lawrence
!https://www3.oovoo.com/oovoocallme/images/btn1.png|height=68|alt=http://webvideocall.oovo o.com/callme/gosford/236|width=123|src=https://www3.oovoo.com/oovoocallme/images/btn1.png| border=0!
Date: Thu, 21 Apr 2011 17:40:14 -0600
From: [email protected]
To: [email protected]
Subject: importing mov files in premiere pro cs5
Zone Alarm, eh? I used to use that program, but it got in the way of almost everything that I did, that I canned it completely.
Glad that removing ZA solved your issue.
Personally, I find MOV Animation CODEC to be quite good, and use that for a lot of work. Jeff Bellune, here, like the Photo JPEG format, but I have not explored that.
Good luck,
Hunt
>

Importing project files into Premiere Elements 7

I have created a new project, imported several video clips and then created a video. It was only at the point of creating the video that I reliased that I had not created the project with the correct settings.
Although the video looked fine in the editing window, the final video had black bars at the sides, and above above and below the video, and fairly think black bars. I've tried exporting as different formats, and changing the aspect ratio, but this has not helped. I've attached a jpeg of what the video looks like in Quicktime.
Other video editing software I have used, has the ability to change the project settings after it has been created, and give a warning to the user about possible problems they may encounter by doing so.
This does not appear to be the case with Adobe Premiere Elements 7, and it is extremely frustrating!!
One thing which appears to be possible with Premiere Pro, and was also available on other editing software I have used, is the ability to import projects.
So... does anyone know if it is possible to import a Premiere Elements 7 project file into Premiere Elements 7? The aim here is to create a project with the correct settings, and then import the existing project file into the timeline.
I've tried hacking the project file, which has improved the video slightly, but still not what I was expecting.
Cheers
Paul

This problem should have been picked up by Adobe's test analyst during testing of the product.
I am sorry, but I am not following you on this. There are Presets to match many media types. I am not at all sure how Adobe could anticipate that a user would choose the wrong one.
As I said, PrPro CS4 will both allow you to Import your .PREL (with the caveats mentioned), and work on the Project with Sequence settings to match. Unfortunately, PrE is a much less sophisticated and expensive program, than is PrPro CS4.
I'd be happy to Import your file, in PrPro with the proper Presets, but the rub would be that PrE cannot Open .PRPROJ files, so you still could not edit it.
Sorry, but the first rule of any NLE is to establish Presets that match one's Assets. PrPro CS4 (not before that version) allows one to cover their mistakes a bit, but there is still some work getting the improperly set Sequence's material into a new, properly set Sequence.
If you have access to PrPro CS4, and can finish your Project there, that would be the best. Next would be to create a New Project with the proper Presets and chalk up the lost time as a learning experience.
Sorry ot bear the bad news.
Good luck,
Hunt

Im having trouble importing mov files into premiere pro on creative cloud, have installed quicktime

Im having trouble importing mov files into premiere pro on creative cloud, original problem was no video and only audio when I imported mov file, so I have installed quicktime after reading that may solve the problem,but now an error message reads codec missing or unavailable, any help would be appreciated

MOV is a wrapper... what is inside the wrapper?
Codec & Format information, with 2 links inside to read
-read both links in reply #1 http://forums.adobe.com/thread/1270588
Report back with the codec details of your file, use the programs below... A screen shot works well to SHOW people what you are doing
http://forums.adobe.com/thread/592070?tstart=30
For PC http://mediainfo.sourceforge.net/en or http://www.headbands.com/gspot/

How do i get flv files in premiere elements

how can i get the premiere elements to use flv. files?

verdanexi
What version of Premiere Elements are you using and on what computer operating system it is running?
In the absence of that information, the following is a generalized no can do answer.
Although files with flv file extensions can be exported from Premiere Elements, you cannot import flv files into Premiere Elements.
There used to be a time when earlier versions could use a Moyea plug-in to force Premiere Elements to accept flv files.
how to edit .flv files
Your flv are going to have to be converted into another format before import into Premiere Elements if you want to use Premiere Elements as your video editor.
http://www.pazera-software.com/products/flv-to-avi-converter/
The link is provided for informational rather than promotional reason. I have not used it, but I have seen reports that it is free and works well for flv to avi.
ATR

No sound in .mov file in premiere elements 8

Similar Messages

Maybe you are looking for