No sound in video playback, and random mute button appears...

Hello all,
I recently bought a TV series (Bones, since you ask from the Itunes store, and I'm having a lot of problems with the sound. Apparently at random an episode won't play any audio, and next to it in the listing a loudspeaker icon appears. I have checked all the settings and can't find anything stopping the sound playing, and sometimes if I fiddle around for long enough it comes back. And I have no idea where this loudspeaker icon is coming from.
What on earth is going on, and why am I losing the audio? It is VERY annoying and taking me hours of messing around to fix
Thanks in advance - Lindsay.

I have followed ukcowboys message word for word as copied below, and it has worked! All sound back!
Dave
After installing the latest version 7.6 this happened to me. Uninstall Quicktime from your computer. And then install Quicktime 7.3 http://www.apple.com/support/downloads/quicktime731forwindows.html
This solved it for me. No need to uninstall itunes just Quicktime

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No sound in video playback, and random mute button appears...

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